Experienced business development, inside sales and account management professional and military veteran with years of driving net-new and existing business in ERP, SaaS, Financial Services, and Digital Communications. Secured meetings for full-cycle sales with deals closed at the SMB level. Exceeded net dollar retention goals with existing books of business across roles, using tools including Salesforce and other CRM systems. Leadership experience developed as an officer in the U.S. Army and the National Guard. Sandler Sales method trained. Adept at developing and growing relationships to lead to increased business. Clear communicator with demonstrated talent in establishing relationships over the phone, LinkedIn, and in-person. He has a BA from the VA Military Institute.

Human resources professional with 30 years of federal, county, and municipal experience in crisis management, including public and media relations, emergency response coordination, and executive responsibilities in personnel, fiscal and operational management. In her most recent role, she served as director of a consolidated, municipal emergency response organization and was responsible for all human resources management functions; regulatory, policy, and procedural development, implementation and maintenance; database management and cybersecurity; and leadership and cross-functional collaboration. Her role prior to her most recent was similar in operational requirements but was county-based and 60% smaller in staff, population served, and call volume. These ten years in public safety communications were preceded by a 20-year military career in the U.S. Coast Guard, which included search and rescue communications between ships and aircraft in distress, crisis public relations strategic planning, and operational response to multiple aircraft disasters, environmental accidents, and governmental relations for dignitary visits up to and including POTUS. She was selected for a role significantly above her pay grade to serve on a four-person communications team that successfully sought congressional funding of a $23 billion recapitalization project through messaging, foreign military sales, identification of and targeted outreach to congressional audiences with inherent interests in ship, aircraft, and technology manufacturing. Her wide range of technical skills include resolution of IT-based desktop, cellular, database, and mobile law enforcement communication devices anomalies; standard Microsoft Suite applications; governmental purchasing regulations; grant submissions; and videography and photography. Her most recent accomplishment was a culmination of combining her work experience with academic achievement; in 2.5 years, she completed a Bachelor of Science degree in Business at the University of Phoenix, AZ with a certification in Human Resources Management.

Dedicated and focused administrative professional who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. For the past 3 years D.G. has worked at Airline Tech Reps as an Administrative Coordinator/Badge Coordinator. His main task as a badge coordinator is to process airport badge applications for employees and contractors. He ensures all workers obtain the required qualifications prior to their start date and maintains these records. He also maintains office supplies and tooling for the company. Prior to working at Airline Tech Reps, he was enlisted in the Marine Corps from 2013-2017. He worked as an Aviation Maintenance Data Specialist and was tasked to maintain aircraft logbooks, naval aircraft maintenance publications, and prepare reports. D.G. is proficient in Microsoft Excel, Office, and Word. He has a Bachelor of Science in Public Health from the University of Massachusetts Amherst and a Master of Science in Healthcare Administration from Southern New Hampshire University.

C.S. is a high-level administrative professional with customer service, communication, leadership and project management skills. Most recently C.S. worked for a top medical company in their aesthetics division, educating and selling medical equipment while providing exceptional customer service to clients in a fast-paced environment. Prior to this, C.S was an Office Manager for a highly sought-after Ear Nose Throat and Facial Plastic Surgery practice, where she managed 15 employees and worked with 5 doctors. She managed the daily operations of the practice, including assisting with patient flow, scheduling, accounts receivable, accounts payable and payroll. From 2010-2017, C.S worked for a popular plastic surgery office where she was promoted quickly to Assistant Manager. C.S is proficient in MS Office and QuickBooks. She has experience with several scheduling and medical systems software. She holds a Bachelors in Psychology from the University of San Diego.

R.W. is an Army Reserve Veteran with experience in operations, human resources, and recruiting. Most recently, R.W. was the Virginia Technology Apprenticeship Manager for the Northern Virginia Technology Council’s Veteran Employment Initiative. In this role, he matched veterans, transitioning service members, and military spouses with local technology companies. He hosted veteran-focused career workshops and vet-working events; partnered with local organizations supporting veterans; and successfully placed over 150 veterans, military spouses, and transitioning service members into apprenticeships, internships, permanent job placements, and skills development programs. From 2016-2019, he was Sales-Social Media/Operations Manager for Ashley Furniture in Gaithersburg, where he managed daily operations of the store, including staffing, sales & marketing, inventory management, and customer service. From 2009-2016, he was a Job Opportunity Specialist with the City of New York Human Resource Administration. He has a BA in Business Administration from State University of New York (SUNY) at Potsdam and is currently pursuing an MBA – Human Resources Management from Colorado Technical University.

C.A. is a cleared, U.S. Navy Veteran with accounts payable, bookkeeping, and office management experience. From 2004-2019, she worked for a federal government contractor, where she was promoted twice from Administrative Assistant to Office Manager and Accounts Payable/Subcontracts Manager. In her most recent role, she maintained AP functions using Sage 100; processed vendor and subcontractor invoices and subcontracts; assisted with purchase order/invoice/AIA document conflicts; administered petty cash; processed employee credit cards, travel requests, and expense reports; resolved vendor and subcontractor AP inquiries and issues; processed Sales and Use Tax Certificates; and served as Corporate Notary. She also assisted the COO with yearly ISO 9001-2015 Certification audit preparation, including leading the internal audit team. In addition, she supported the Contracts/Accounts Receivable Manager with overflow duties. C.A. has completed several accounting courses as well as internal auditor and security training. She is proficient in Sage 100 and MS Office Suite and is in the process of obtaining a Bookkeeping Certificate.

Tri-lingual recruiter and HR business partner with over 3 years of direct HR experience in the tech sector and over 10 years in administration in the non-profit and higher ed sectors. She is dedicated to building strong alliances with candidates, hiring managers, and employees. She is recognized as a people person who is able to prioritize and get things done in ambiguous environments and under aggressive deadlines. During the last 3 years, M.B. worked in a fast-growing ed-tech software as a service company where she served as an HR business partner and recruiter to a large division of the company. Through her work, she has demonstrated strengths in attracting and hiring the best possible talent while growing a strong candidate pipeline and simultaneously providing support to employees on various HR-related topics such as employee relations, benefits, compensation, training, and more. In her previous role at a design college where she spent almost 10 years, she was promoted several times and grew from a coordinator lever role to a team manager. In her latest role at the college, she was responsible for faculty recruitment, onboarding, payroll, contracts, and more. M.B. is an advanced user of various software platforms such as JazzHR, Lever, Namely HRIS, Lessonly, Small Improvements, etc., as well as LinkedIn Recruiter, Google Suite, and Microsoft Office. She holds a Master of Public Administration degree from Suffolk University, Boston, with a concentration in nonprofit management.

Staff account with 7 years of experience in the field. During her tenure at Energi Insurance Company, she gained knowledge in several areas of accounting to include but not limited to account receivables, account payables, and general ledger. She played a key role in advising to record the accurate revenue and collecting all of the 1.5M in new projects and 2M for special projects.  During her tenure, she came up with ways to bring the accounts payable department to a 90% accuracy rate, as a result of this the closing was more efficient. The accruals, prepaids and expense analysis were all done and always ready to be presented to the CFO. Her experience in accountability started long before Energi as she proudly served in the Army National Guard for 6 years and was responsible for receiving and storing expensive equipment, ensuring deploying soldiers had the equipment necessary to be protected when deploying and getting those soldiers to the mobilizing base. Having structure when it was needed and adjusted when necessary, her track record speaks for itself. She graduated from North Shore Community College with an Associate of Science in Accounting and from Bay Path University with a Bachelor of Science in Accounting.

Expert writer and editor with over 30 years of experience in the financial services industry, primarily in employee communications, education, and reference spaces. She is a consultant, currently working with clients in the financial services, insurance, legal training services, and B2B marketing sectors. Her work includes writing and editing a variety of education and reference solutions for employees in digital, print, and content management system formats, plus customer-facing communications such as letters, blogs, and other website content, and social media posts. In addition, she provides executive coaching to writers in various jobs and functions. Before starting her consulting career, S.E. spent nearly 25 years at Fidelity Investments, working as an instructional designer, project manager, and editor for a learning and development group supporting frontline representatives working with retail customers. She grew the group’s editing team from one to five full-time editors, who provided comprehensive editing and consulting services for instructional designers, other writers, and leaders in the retail, workplace, and institutional investing lines of business. S.E. has expert-level skills with Microsoft Office tools (Word, PowerPoint) and the Chicago Manual of Style; advanced-level skills with Microsoft productivity tools (Excel, Teams) and the AP Stylebook; and is proficient with various workflow tools (Jira, Workfront) and e-learning development software (Articulate, Captivate). She holds a BA from Middlebury College (Middlebury, VT).

N.N. has over 15 years of experience in program, product, and project management in both nonprofit and for-profit sectors. She also has experience in marketing (online and in print), budgeting and pricing, analytics, and event planning. She thrives on seeing projects and events go from ideas to execution and loves to help companies reach their goals. N.N. is proficient in Google Suite, MS Office, web and email marketing tools, account management software, social media, and much more. She also loves to dig into quantitative data that is waiting to be analyzed. Prior to this, she served as Product Director for a Toronto-based tour operator specializing in adventure travel. She has a Bachelor of Science degree in Psychology and Sociology.