High-level account manager working with C-suite association executives to deploy benchmarking studies (financial/operational, compensation/benefits and diversity, equity and inclusion) using the company’s SaaS product. This multi-dimensional, fast-paced role is accountable for every aspect of project management (consultation, scope, SOWs, schedules, and budgets), technical management (product configuration, software testing, training, and deployment), and customer success (client support and retention). She excels at developing relationships and in her ability to think strategically and tactically to achieve business goals. Success in the role includes her multi-contract client renewals and continuous pipeline of client referrals. Prior to this, she was the Office Manager/Special Projects Administrator for a large construction management company, where she led the transition to online workflow automation, managed vendor contracts, office budgets, and supervised project assistants. Early in her career, she held positions of increasing responsibility with The MSA Group (an AM Best A-rated insurance company). During her 15+ year tenure, she achieved the company’s highest employee award (induction into the Circle of Excellence). Positions held at MSA included: Benefits Specialist, HR Generalist, and Manager of User Acceptance Testing/Agency Training Teams. She is proficient in MS Office products (Word, Excel, PowerPoint), Visio, Zoom/GTM, Salesforce CRM, Mailgun, and Redmine (issue tracking software), and has experience with SSO/API integrations, software testing, HTML, and CSS.

Bookkeeping professional with over 20 years of experience. She spent 11 years as an Accountant/HR Administrator for TimeTrade Systems, a provider of scheduling software. She joined the company as the sole accounting professional in 2006 and stayed as they grew over a decade to over 175 people. She was responsible for all bookkeeping until they hired a Controller and CFO then focused mostly on A/R, AP, and Payroll. Near the end of her tenure with TimeTrade, in 2016, the company switched to Netsuite and she was involved with the conversion, working with the Netsuite consultants and assisting with testing. She started her career working in Accounts Payable for NE Crinc right out of high school.  Michele helped on the transition team when NE Crinc was acquired by Waste Management and was the first of only 5 employees to be hired by the new company. Using Waste Management’s tuition reimbursement plan, she went to Middlesex Community College where she earned an Associate’s degree. Besides TimeTrade, she has worked as a full charge bookkeeper for a variety of businesses including an electrician, an electronics distributor, a property management company, and most recently as a Customer Service Supervisor for a financial services consulting company,  assisting clients with their annual audits.

Versatile HR practitioner with years of experience developing and facilitating change processes in higher ed, nonprofit, and corporate environments. From 2013-2019, she launched and managed a Center in the diversity & inclusion space for a nationally ranked university, supervising a lean team and increasing engagement by at least 30% year over year. As part of the Chief Diversity Officer’s leadership team, P.M. operationalized D&I talent priorities through onboarding, L&D, performance management, and employee engagement. Previously, P.M. was an academic (2003-2012) and a public policy nerd (2001-2003), where she developed her ability to map project timelines, engage stakeholders, organize the details, and advance the big picture. Since her 2019 relocation to the greater Boston area, PM has focused on project-based work in talent development, a highlight of which has been advising ERG strategy and facilitating ERG programming for a fintech company, and volunteering leadership coaching for a local non-profit. P.M. has proficiency with Workday, Canvas, and MURAL, and expertise with Office; PM also has proficiency with WordPress, Google Workspace, Canva, Hootsuite, and MailChimp. PM holds a doctorate from Brown University and is SHRM-SCP certified.

With 10+ years of administrative experience, MH has effectively supported C-Level executives utilizing her communication, time management, and organizational skills. Most recently, she worked as an Executive Assistant at CBRE Global Investors supporting the Managing Directors and their team with calendar management using MS Outlook, scheduling numerous meeting and handling logistics, managing expense reports using PeopleSoft, sending contracts via DocuSign, and scheduling Zoom meetings; also ordering office and kitchen supplies while maintaining cost and monitoring stock. MH was also the gatekeeper for the department; greeting clients and providing a hospitable environment, coordinating domestic and international travel, hotel, and car reservations. At the Massachusetts Port Authority, she assisted with the daily administrative responsibilities of the Deputy Port Directors, Managers, and Operations Staff. This work included coordinating and scheduling meetings, candidate interviews, and conference rooms as well as preparing agendas and meeting materials using MS Outlook and Word. At Fidelity Investments, she worked as an Executive Assistant supporting a group of Senior Vice Presidents and their team. She was promoted to Associate Tax Analyst where she was responsible for the registration of FMR LLC new company registrations for all states and ensured departments were in compliance with the federal, state, and local regulations. MH prepared filing and payment for premium tax returns; processed check requests using Oracle, and prepared wire transfers. She reduced processing and payment time by 45% which allowed her to take on additional projects. Prior to joining Fidelity Investments, she was an employee of New England Financial (A MetLife Company) for 12 years where she held four Analyst positions. During her career history she has developed administrative and accounting technical skills, including MS Office: Outlook, Word, Excel, and PowerPoint; PeopleSoft, Concur, Skype, Zoom, DocuSign, and Oracle. MH has a Bachelor of Science degree in Business Administration and Training from Suffolk University and has continued her education through LinkedIn Learning.

Marketing and communications professional with 20+ years of experience creating, integrating, and managing marketing campaigns, communications strategies, graphic design, stakeholder networks, and professional teams. She is currently an independent consultant providing marketing services, content management, and design solutions to small businesses, entrepreneurs, and associations. Prior to owning her own firm, she was vice president of marketing, communications, programs, and events, for a business association, a position she was promoted into during her tenure. She was responsible for managing a communications director, an event planner, and overseeing all communications, several websites, email marketing, print collateral, and media relations. She was recruited to the organization, where she held the position for 18 years, as a result of the work she performed when the organization was a client of her employer, Advertising Associates. Prior to her most recent position, she worked in the marketing department at The Hanover Insurance Group where she supported insurance agents and investment professionals with their marketing strategy. She is an expert in marketing software including website content management, email, survey, and CRM. She is an expert writer and designer with advanced skills in Adobe Creative Cloud and MS Office products. She holds a BS from Slippery Rock University.

HR/Talent professional with 20 years of experience focused mainly on the professional services/consulting space. Combining her background in core HR, talent acquisition, and a love for all things data, C.S. has experience building recruiting efforts from the beginning; identifying target audience, setting strategy and budget, and evaluating progress in real time. Her most recent experience was overseeing in-house recruiting and employee engagement for an EdTech startup, where she managed a team of three FT employees to recruit, train, and engage an employee population of 400-700 remote employees. C.S.’s earlier career highlights include promotion to Recruiting Manager at Cornerstone Research, when C.S. was selected to run recruiting function for the economic litigation consulting firm, including undergraduate and MBA/Ph.D. recruiting efforts. She managed a team of eight recruiters and support staff to ensure a positive candidate and employee experience while meeting deadlines and budget. After three years in the role, she was recruited by a competitor to revamp their recruiting function. C.S. was able to meet recruiting goals on time through careful analysis of potential pipeline sources and deepening relationships and networks at universities and in industry. C.S. utilizes LinkedIn Recruiter and social media such as Facebook and Instagram to identify potential passive candidates and create an application pipeline that consistently applies best HR/TA practices while retaining flexibility and sense of urgency. C.S. is skilled in HRIS/ATS including Greenhouse, Lever, UltiPro, Workday, and Peoplesoft; and has a strong reporting ability utilizing Excel and Airtable. She earned her MBA from Suffolk University and BA in Sociology from Boston College, and also holds current SHRM-SCP and SPHR designations.

C.C. has 15+ years of purchase order, invoicing, contracts, administration, and HR experience, working in fast-paced, deadline-driven business environments. From 2015-2020, C.C. worked for K Hovnanian Homes, starting on a short-term project and earning a permanent promotion to Purchasing Administrator. In this role she was responsible for purchase order delivery and accuracy for the purchasing, sales and production departments (covering four divisions in multiple states). She successfully sustained a 95.5% on-time delivery and accuracy rate. She managed a purchasing database system and budget information for 300+ customers and was responsible for handling over $4M in invoices. She managed the contract change process, reviewing contract status and validating amounts. She also responded to vendor inquiries regarding payment. In addition, she spearheaded K Hovnanian Homes’ conversion from paper filing to e-filing for 300 Trade Partners in 5 weeks. From 2014-2015, C.C. managed the front desk for an Amazon Data Center, where she handled 50-100 inbound calls as well as served as POC for outside vendors and handled general administrative duties. From 2007-2013, she was HR Generalist for Union Homes Savings & Loans, a 700-employee mortgage company in Lagos, Nigeria. Her responsibilities included payroll preparation and processing, on-boarding, employee relations, recruiting support, relocation benefits coordination, and records maintenance. C.C. has a Masters in Human Resource Management from Middlesex University, London, UK. and a BS in Psychology from University of Lagos, Nigeria. She is proficient in MS Office Suite (advanced Excel), HRIS software, and purchase order software.

Strategic marketing and market research professional with 12+ years of results-oriented experience in customer-centric roles. She is currently a consultant for a boutique management consulting firm working with clients in the medical device space. From 2006-2009, with Millipore Corporation, she helped build the Market Management Group, providing strategic marketing and market research in support of the company’s innovation initiative to invigorate the product development pipeline. From 2004-2005, with Colgate-Palmolive, she created extensive analytical reports which were used in contribution to strategic planning and marketing initiatives. Prior, she worked at Eli Lilly & Company, Genzyme Corporation and Integrated Separation Systems in sales/sales-related capacities enabling her to hone her skills in engaging and managing a diverse set of customers/stakeholders. She works collaboratively, has proven leadership, project management and analytical skills which contribute to more connective strategies, plans and offerings. She holds an MBA in Marketing from F.W. Olin Graduate School of Business at Babson College and a BS in Biology from Bucknell University.

Content Marketing professional with 10+ years of communications experience with a strong focus on digital communications including website content management and email marketing. From 2011-2015 she worked at Philips Healthcare where she led a multi-year global HR transformation project to create and maintain an HR portal used by 30K employees across the United States. In addition, she supported Canada, Mexico, and Brazil in establishing their content online. She led training efforts for the implementation of several Workday modules and created online training tutorials for HR and Payroll Managers. She worked at Fidelity Investments from 2001-2009 where she was promoted twice within the Communications department. She was selected to pilot a role where she managed Large Plan Retirement client’s online and printed communications, including postcards, letters, regulatory communications, presentations, online content, and emails. She has expert knowledge of SharePoint as well as other content management systems, has advanced skills in email marketing tools such as Marketo, and is comfortable using the Microsoft Office Suite of products and various HR Management systems such as Workday. She had a Master of Science from Northeastern University in Corporate Communications.

HR Generalist skilled in a wide variety of recruiting, from sourcing to offer negotiation, benefits management/enrollment, performance management, payroll, and employee relations. J.C. worked in a variety of Boston start-ups, including dot coms and most recently a biotech company. J.C. is skilled in starting an HR department from the ground, and also maintaining and contributing to intact HR functions. J.C. currently reports to the CFO/COO and works closely with senior management in a variety of roles, has researched and implemented HRIS systems, managed performance issues, and rolled out performance management plans in several companies. She stays current on both state and federal employment regulations. J.C. holds a B.A. from Boston College and a Master in Counseling Psychology from Lesley University in Cambridge, MA.