10 years of experience in the areas of operations, training, vendor management and quality with GE Capital International services and GE- ITS. As an operations manager she has trained, mentored and led large teams. She specializes in simplifying and improving processes, root cause analysis by driving six sigma projects, documenting standard operating procedures, developing, tracking and reporting key metrics using dashboards and hiring technical, administrative and management staff. She has worked with several clients such as Gillette, Pfizer, Gillette, Nike and Raytheon and has had to quickly learn to understand a variety of systems, reports and metrics and used excel and Minitab extensively for data analysis and reporting. She was promoted twice in the same year at GE Capital and promoted to a service delivery leader (Program management office) at GE-ITS with global oversight of a 90-member helpdesk staff spread across India, China and Spain.  She was awarded multiple times for her operational excellence, customer centricity and leadership skills and is six-sigma black belt certified. She currently works as a contractor with a leading provider of real-world observational data for autoimmune diseases. She speaks seven languages, is proficient in Spanish. She is a “science-arts graduate” and has a bachelor’s degree in genetics and a master of philosophy degree in English literature, both from India.

J.C. is a seasoned marketing manager with 10+ years of copywriting, editing, collateral development and event planning experience, having worked for blue-chip corporations, associations, start-ups, and community organizations. For the past 15 years, J.C. has worked as a freelance marketing consultant, most notably for Spring13, a digital marketing and branding agency. From 2001-2003, J.C. was Director of Marketing for the Specialized Carriers and Rigging Association, where she wrote, developed and supervised the production of the organization’s annual report, weekly newsletter to members and all special event materials. From 1998-2001, she served as Communications Manager for two emerging Internet start-ups. Prior to this, she was a Senior Account Executive at Edelman Worldwide/PR21 (now Zeno Group), providing marketing and PR counsel to Motorola and Lucent Technologies. J.C. began her career as an Industry Marketing Analyst at Andersen Consulting (now Accenture). She received a BS in Journalism/Public Relations from the E.W. Scripps School Journalism at Ohio University.

M.R. is a Deloitte and Touche-trained accounting professional with 12+ years of finance and management experience.  Prior to leaving the workforce, she was Controller of a large investment management company from 2002-2005. She managed an accounting team of 3 that was responsible for AR, AP, and collections. She provided account and expense analysis to track and control expenses, prepared financial statements, oversaw audit, and drafted financial annual reports to shareholders. She has held senior financial reporting and analysis roles at The Mills Corporation, American Management Systems (AMS), and MCI. At federal government contractor AMS, M.R. prepared financial statements, analyzed general ledger account activity, tracked revenues and expenses, provided SEC reporting, managed audits, and supported investor relations.  She created and implemented a contract review process for the company and taught a revenue recognition workshop to business managers to ensure GAAP compliance and strengthen internal controls. M.R. began her career as an auditor with Deloitte and Touche. She has an MBA from Loyola College and a BS in Accounting from the University of Maryland. She is proficient in MS Office (Intermediate Excel) and quickly masters an understanding of work flow and proprietary accounting software.

N.A. is an MBA professional with nearly 20 years of experience in marketing and communications as a consultant and as a manager for Fortune 500 communications firms. For the past eight years N.A. has kept her project management, communications and public relations skills sharp by chairing committees and managing fundraising events mostly for a variety of community organizations. She coordinates marketing and PR campaigns for major fundraisers and outreach events using electronic, social and traditional media outlets. She writes press releases and grant application requests, in addition to publishing monthly and weekly electronic newsletters. N.A. worked at Verizon from 1997-2005, holding a variety of manager and senior manager-level positions in marketing and CRM as part of an executive training program.  In these roles, she directed and managed the rollout of successful targeted marketing campaigns, collaborated with other business groups to develop incentives to retain high value customers, developed financial models to quantify campaign success rates, defined project requirements and managed the rollout of CRM – based desktop systems for call centers, and identified best-practice productivity initiatives which closed a $4M budget gap post company merger.  N.A. is advanced proficient in MS Office Suite and Google for business, and proficient in Vertical Response, Constant Contact, WordPress, WIX, Weebly, and most social media platforms. N.A. has an MBA from the College of William & Mary’s Mason School of Business and a Bachelors from Duke University.

R.B. is an IT professional with experience serving as an IT Manager, Network Administrator, Programmer, and Web Developer. He is proficient in Microsoft technologies and has created workflow systems, upgraded hardware and software, provided Help Desk support to users at all levels, and managed and mentored junior IT staff. From 2006-2012, R.B. worked for the Georgia State Ethics Commission (campaign finance monitoring), where he quickly moved up the ranks to Manager of IT, supervising a team of 5. He was responsible for converting agency regulatory requirements into technical specifications for electronic filing. Along with technical abilities, R.B. delivered customer service support during peak reporting periods. In 2005 as an independent contractor, R.B. designed, developed and implemented a web-based data management system to collect and report healthcare information for a national association. R.B. is proficient in web technologies, programming and office productivity software including Microsoft C#, WordPress, HTML, CSS, JavaScript, Word, Excel and PowerPoint. R.B. has a Masters from the Georgia Institute of Technology and Associate degrees in Programming and Networking.

B.W. has 20+ years of IT experience as a lead Business/Systems/Quality Assurance Analyst and Software Developer. She consistently advanced throughout her career, delivering process improvement and system implementations on large- and medium-sized software projects in the healthcare, financial, software, government and media-research industries. From 2015-2018, as the Quality Assurance Analyst at a startup managed care organization, she developed and implemented the company’s requirements system, managed the testing process for all internal and external reporting, and acted as back-up project manager. From 2012-2015, B.W. worked in a variety of contract IT roles. For an online brokerage firm, she became System Administrator for their SharePoint requirements system and advanced to the Marketing Business Analyst. For a global asset management firm, she automated and improved several operational and testing processes. She also worked as an IT Specialist on a contract with the Social Security Administration. From 2000-2012, B.W. worked at Arbitron (now Nielsen), a global information and measurement company, providing comprehensive solutions to as many as 33 systems as a Senior Developer, Business Analyst and Lead Tester during her 12-year tenure. B.W. graduated at the top of her class earning a Computer Programming Diploma from The Chubb Institute in Parsippany, NJ. Note: B.W. is planning to relocate to the DC area.

M.O. has 20+ years of experience in project management, business intelligence, and financial analysis. She spent the bulk of her career from 2002-2014 at a rapidly growing global healthcare consulting firm. She rose quickly through the ranks from Executive Assistant to the CEO to Research Services Coordinator, Operations and Program Manager, and finally Director of Business Analytics and Program Management. She provided business analysis and financial reporting for the company’s largest division with annual revenues of $20M and 600 active projects. She analyzed financial indicators for the division and implemented a conversion from MS SharePoint (a system she successfully created) to Salesforce.com CRM to analyze sales activity and provide business intelligence. She started her career in nonprofit membership, and she returned to this sector from 2015-2018, handling membership for a scientific society, in order to care for aging family members. She is now ready to transition back to a business analyst or project management role. She has a BA from the University of Maryland and is proficient in Excel (advanced), Word, PowerPoint, Outlook, Project, SharePoint (advanced), Access. Salesforce.com, Sage 500 ERP, EndNote, and InMagic.

M.D. (Baltimore, MD) has more than 20 years of experience in the field of sales and small business management. She has created and managed small businesses, from their development, marketing, client retention, procurement, and HR to accounting needs. Most recently, M.D. successfully worked as a sales assistant for a FlexProfessionals client in the construction industry and received excellent feedback regarding her performance. Prior to this project, she was a Real Estate salesperson licensed in MD, VA and DC. From 2003 to 2009, she lived in Europe where she created a business and also was a consultant for a printing company looking to gain market share. Earlier in her career she ran a Day Spa in DC, managed a team of 10 employees, and sold a skin care line where she created all marketing and POS material, organized trade shows and followed on leads to convert them into viable buyer accounts. She is proficient in Microsoft Suite, several CRM and is familiar with QuickBooks. She is open to a relocation closer to the DC area. She has a Professional Degree (equivalent BS) in Business Management and a Bachelors in International Commerce Operations.

W.G. (Ashburn, VA) is an HR professional with expertise in employee benefits administration. She has 10 years of experience working in corporate HR departments as well as third-party administrator settings. From 2014-2018 prior to relocating, she was Manager of Benefits and Compensation Programs at a mid-sized non-profit in CO. She implemented a new employee recognition program; led a team that administered all FMLA, ADA and workers compensation; and aided in developing and executing corporate benefit plans each year. Additionally, she led a team that developed a strategy and process for implementing state minimum wage increases. She has experience working with C-suite executives and was promoted twice within three years. From 2009-2014, she worked for a third-party benefits administrator where she gained detailed knowledge of specific benefit plans such as COBRA, FSAs and HSAs. She has a Bachelors in Economics and Psychology from the University of North Carolina.

M.P is a seasoned grants management, proposal management, and project management professional with 20+ years of experience leading teams on global health initiatives. Since 2012, she has been an independent global public health consultant. From 2011-2012, she worked for The World Bank, where she supported the implementation of a social protection program in Haiti and helped design a $15M maternal and child health and capacity building program. From 2007-2011, she worked for the Adventist Development and Relief Agency, where she was promoted to Bureau Chief of the New Business Development Bureau. She oversaw annual pursuits of over $300M in federal and international grant funding and proposal development efforts. Her work led to a 20% increased win rate and the identification of best practices and improved management systems. M.P. has an MPH from Loma Linda University School of Public Health and a BS in Business Administration from Southern Adventist University. She is certified in nonprofit board governance and coaching.