S.R. (Fairfax, VA) is an administrative, customer service, and billing analyst professional with 15+ years of experience across multiple industries. From 2017- 2018, she was a Billing Account Analyst for mid-sized telecom company, where she accurately and quickly processed over 1,000 bills/month. In addition, she researched and resolved billing inquiries, trained employees on bill processing, tested new protocol initiatives for engineers, modified Excel spreadsheets for improved data reporting, and created a first-ever technical manual. From 2014-2015, S.R. was Program Coordinator for a local nonprofit. She trained volunteers on the organization’s software systems, served as primary point of contact for agents and social workers, managed phone systems, and wrote program implementation documentation. From 2004 – 2008, she served as Office Manager and Bookkeeper for a small business. She is proficient in MS Office Suite, SAP business software, SharePoint, Peachtree accounting software, and CiVi software. She has a MA from The Catholic University of America and a BA from The University of Maryland, College Park.

J.M. is a Deloitte-trained Chartered Accountant (CPA equivalent) with an MBA and 20+ years of experience serving in CFO-level positions in both non-profit and for-profit environments. From 2006-2018, she was CFO/Head of HR for a non-profit, where she developed and implemented the organization’s financial strategy and proactively evaluated financial performance. She partnered with department managers on long-range planning and budgeting and forecasting new areas of development. Prior to this J.M served as VP of Finance for a start-up, where she played a key role in business planning and securing $10M from initial equity investor groups. J.M. also worked at a development organization as a Financial Analyst where she undertook various project finance assignments in energy, water and urban sectors in the emerging markets. J.M. qualified as a Chartered Accountant (CPA) with Deloitte in London. She has an MBA from Cranfield School of Management in Bedford, England.

E.W. has 20+ years of experience as an IT business analyst and project manager in small, mid-size and Fortune 500 companies primarily in the healthcare industry. Her area of expertise includes operations, software implementation, technical writing and issue resolution. Since 2016, she has owned her own business. From 2005-2016, E.W. worked in a variety of progressively responsible roles at Amerigroup Corporation/Anthem, Inc. She was technical lead on multiple State Medicaid agency product implementation projects and advised senior leadership on the impact of regulatory changes on technology systems. She also served as technical subject matter expert for proposal development and for both office and healthcare industry software systems. She has an MPH from Eastern Virginia Medical School and a BS in Business Administration from Old Dominion University. E.W. is fluent in German and English.

S.L. has 15+ years of editorial and writing experience in corporate, publishing and academic environments. She is skilled in APA as well as MLA, AP and Chicago writing styles. Since 2014 S.L. has been a freelance editor. From 1983-1989 she was Senior Editor at a large management consulting firm, where she wrote and edited proposals, reports, and correspondence and collaborated with project teams to ensure quality and timeliness. She worked closely with the Managing Partner to identify and resolve issues related to assigned projects. S.L. has a Bachelors from the College of William and Mary and has completed advanced coursework in English at The George Washington University.

High-level Program Administration Professional with strong customer service skills, who has been successful in all aspects of project/program coordination working with a national, non-profit organization for the past four years.  Prior to this position, she worked in the catering industry as a Sales and Event manager for Aramark, a large food service agency, as well as owned her own successful off-premise catering and event planning company. Her experience includes (but not limited to) project management, sales, event planning, PR, social media strategies. She is highly proficient in MS Office as well as other project management/sales software programs and is fluent in Portuguese. Throughout her different roles, she has combined her love of project management, organization, and coordination with a passion for communication and customer service.  She has an Associates Degree in Applied Science from Bay State College and a Bachelors Degree in Speech Communication from Emerson College, both with a general focus on marketing, advertising, communications, and psychology.

Software engineer with 11+ years’ experience in software development lifecycle management and 2+ years’ experience in technical training development and delivery in large system environments. From 2009-16 J.M. worked with Aetna’s application delivery teams on more than 20 projects focused on business expansion, data extraction and integration for primary healthcare clients. Her work in project estimation, planning, reporting, and timeline management helped meet on-time delivery and accuracy goals for more than six diverse project platforms, resulting in low-defect and defect-free deliveries, as well as peer and management accolades. From 2006-09 J.M. was a senior technical trainer for Coventry Healthcare Systems, successfully integrating the IDX (acquired) application and language training program of more than 25 classes resulting in a $1MM cost savings over a two-year timeframe. In addition, she was a key contributor for 10 new application and business process courses and managed scheduling and future expansion data. In her prior role as Application Programmer Analyst for Coventry, J.M. managed project workflow for the dedicated client services team, resolving production support issues and developing custom client program functionality. J.M. started her career as office and business manager for Timbernest, a college and small dwelling custom loft manufacturer, where she helped optimize inventory, production and online order fulfillment for more than 3000 units annually and collaborated on new product design which resulted in a 10% increase in year over year sales. She has a BS in Computer Science from the University of Vermont and is fluent in Caché Object Script, Visual Basic, .NET, C++, C#, SQL, MS Office, and Visio.

Marketing leader with over 15+ years directing marketing for early stage and F 500 high tech enterprise software companies. From 2014 to 2018, she was Vice President of Marketing overseeing global marketing for a managed services provider in service supply chain operations where she revitalized and transformed the brand and led digital transformation receiving numerous coveted awards. Prior to that, she held global marketing roles for tech pioneers in cloud, SaaS and virtualization. She launched a cloud automation and management and SaaS company positioning them for successful acquisitions by leading F 500 brands. Her experience includes: B2B, strategy and messaging, brand management, digital marketing and automation, lead generation, product marketing, partner marketing and social media. She has a B.S. in Business Administration from Boston University.

Senior executive assistant and operations professional with more than 20-years of experience, Lisa has built her career in a variety of roles and industries, mostly start-up companies, where she was not just the executive assistant but also the gatekeeper, technology whiz, bookkeeper, salesperson and customer support person.  Lisa  is a motivated professional with a proven record of helping organizations meet their goals. Lisa is currently working at a real estate office with over 100 agents.  Her role is the CFO/Office manager and she is responsible for supporting the agents through onboarding and office support  to ensure the success of their own growth. Prior to that Lisa was the operations manager for a start-up company, which was based in Germany and sells products for the blind and/or low vision. She was involved in all aspects of starting a new business, from investigating what accounting software to use, employee benefits, payroll company sourcing, to setting up policies and procedure to make the office run effectively and efficiently.  She is proficient in SalesForce, Quickbooks, Google, Microsoft Office, and Survey Monkey.

Seasoned professional with 28 years of accounting, financial planning, and budget development in an entrepreneurial environment. He has owned and operated several businesses where he was responsible for all financial and tax matters as well as business planning and projections. During this time he has been involved in many projects, including generating proposals for financing business purchases, commercial real estate purchase, and commercial construction financing. He has been responsible for various commercial and residential construction projects from inception to completion. His involvement included design/architectural, planning, Institutional funding (construction loans rolling into conventional debt), legal issues, town government, vendor selection, construction and operation/maintenance. As an entrepreneur, he has had to wear many hats. His other responsibilities included various types of hardware (windows, apple) and software evaluation, and then the selection and implementation of those systems which included comprehensive employee training. While operating the businesses he has been responsible for the AP/AR functions, general ledger, bank reconciliation, payroll, and year-end tax planning and reporting required for tax return preparation. He is a graduate of Bentley University with a BS is Computer Science, concentration in Business Management/Accounting.

J.R. has 10 years of experience as Assistant Editor for a scholarly and documentary editing project, the Santayana Edition, at Indiana University Purdue University Indianapolis. She completed her MA in English with a graduate certificate in Professional Editing, focusing on documentary and critical editing practices. As the Assistant Editor for the Santayana Edition, a philosophy scholarly edition focusing on the letters and writings of George Santayana, she researched and wrote annotations, created and compiled indices, conducted multi-state individual and team proofreading from transcription to page-proofs, and helped with the layout of the text, images, and prepared files to be sent to MIT Press for publication. The following are skills she gained and programs she used while working at the Santayana Edition: scanning documents and using an OCR program, using a Hinman collator to compare different versions of text, using Quark and InDesign to layout text and index publications, using Photoshop to prepare images for layout, researching and evaluating original manuscripts, and preparing grant applications for the NEH. Currently J.R. volunteers at the Newseum archives, where she photographs and catalogues print news materials. J.R. is also a Girl Scout Service Unit Manager and leader of a junior Girl Scout troop. In her position as Service Unit manager she leads monthly meetings and presents information to leaders and volunteers from 25+ troops.