Talent You Won’t Find Anywhere Else

• 18 years of sales & marketing experience in a variety of sales, account management, and strategic roles, including 8 as a small business owner and live social media seller.

• Launched a successful online fashion business, achieving $5M in sales since incorporation as sole employee. Quickly developed loyal customer base with 15K Facebook followers, 3K Instagram followers, a repeat purchasing rate of 80%, and a referral rate of 40%.

• Routinely exceeded quarterly and annual quotas through stakeholder relationship development, seamless strategy execution, and leveraging industry knowledge.

• As an account executive at USA TODAY, grew client accounts from 85 to 150 and advertising revenue by 95% in  1.5 years, driving revenue growth during a down-turned market.

• Proficient in MS Office Suite (Word, Excel, PowerPoint), Canva, Shopify, social media and video  conferencing platforms (Zoom)

• BS Business Administration, Marketing & Statistics, Bryant University

• HR professional with 10+ years of experience in talent strategy and deployment, as well as payroll, onboarding, and benefits.

• HR Manager at Colour Lit Cosmetics for over 9 years. Developed strategies for customer attraction, enhanced supply chain, and multichannel engagement. Recruited, onboarded contractors, and managed payroll.

• HR Onboarding Specialist and Recruiter for Nordstroms,  where she optimized workforce, facilitated recruiting, onboarding, and training. Partnered with managers for employee evaluations and maintained compliance. As HR Assistant, supported HR operations, improved employee satisfaction, and conducted new hire orientations. Managed payroll, onboarding, and benefits enrollment.

• Advanced Proficiency in HR Management, Workforce Planning, Recruiting, Onboarding & Orientation, HRIS Systems, MS Office 365, Taleo, Oracle HCM, G-Suite.

• B.A, George Mason University and M.A., Marymount University. Graduate Coursework in Human Resource Management, Marymount University.

• Program/Project Manager with over 15 years of progressive experience in Information Technology for non-profit, consulting, and government entities. Experience with risk management, proposal management, contract negotiation & management, Agile and Waterfall methodologies, and change management.
• Oversaw and coordinated the execution of dozens of project deliverables, including project tracking and cost forecasting. Worked closely with cross-functional teams to ensure alignment with project objectives, timelines, and quality standards. Monitored project activities, identified dependencies, and facilitated collaboration to ensure seamless project execution.
• PMP certified and SCRUM master. Proficient in various tools and technologies, including desktops (Dell, HP, and MAC), Windows systems, TCP/IP, DHCP, DNS protocols, 365 MS Office Suites, Documentum, Tivoli, Primavera, Salesforce, MS Project, and more.
• Bachelor of Science, Rosalind Franklin University of Medicine and Science, and Bachelor of Arts, Boston University. Master of Science in Project Management (MPM) and a Master of Business Administration (MBA) from Keller Graduate School of Management.

• Over 25 years as an organizational transformation advisor to a range of private, state, and federal clients. 15 years leading teams in the design and implementation of human capital and workforce improvements.

• Senior People Leader for a growing, remote, small business in the management consulting sector. Implemented employee-focused initiatives and worked with six client delivery teams. (2020-2023)

• Designed and implemented a scalable performance measurement system including competency models, career paths, and rating system. Achieved 90% satisfaction rate in first year of implementation.

• Transformed performance mindset of a 1,300-person workforce that saw a 70% increase in use of standardized metrics and ability to identify top talent.

• Advanced proficiency in MS, Google, Adobe workplace productivity software and collaboration platforms. Certified in strategy and performance and as a health coach, six sigma green belt, and project management professional (inactive).

• B.S., University of Michigan. Master’s degree, University of Virginia.

• Dedicated and highly skilled CPA with Secret Security Clearance and over 15 years experience assisting government agencies in developing solutions to help achieve controllership goals.

• Advanced proficiency in local and federal government accounting and transaction processes, which includes assisting internally and externally with the management of core accounting and financial reporting functions, as well as tax planning.

• At Ernst & Young, assisted with the drawing of the Agency Financial Report for an engagement with a federal government agency and provided audit remediation support by developing processes to track and monitor Internal Use Software.

• 12 years at the District of Columbia Government (2010 – 2022). Prepared agency financial statements and led a team of accountants to oversee revenue recognition efforts. Responsible for monthly bank reconciliations, account analysis, journal entries, reports, closing packages, and standard operating procedures.

• Owner of a successful bookkeeping and tax firm (2011 – present) providing accounting services to individuals and small businesses. Prepares and submits 50+ tax returns annually (forms 1040, 1040X, 1065, 1120 & 1120S) and provides monthly, routine account analysis and examination of all financial records.

• Certified Public Accountant (CPA) licensed in DC, MD, and VA. Tax Preparer – MD Board of Individual Tax Preparers. Annual Filing Season Program Tax Preparer – IRS Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, and One  Note) and QuickBooks Online.

• B.S., Morgan State University. M.S., Accounting and Financial Management, University of Maryland,  University College. Master’s Certificate, Accounting, University of Maryland, University  College. Master’s Certificate, Financial Management in Organizations, University of  Maryland, University College

• 25+ years experience in nonprofit administration, copy editing, fundraising, event planning, and relationship management.
• Assistant Development Director for a private school where she oversaw the entire life cycle of fundraising and managed an annual benefit auction and annual campaign, resulting in 2 years with record-setting dollars raised.
• Relationship Manager at a company producing best practice business research for Fortune 500 companies; responsible for closing and renewing membership contracts and developing relationships with senior HR executives.
• Held numerous volunteer and leadership roles, including PTA President, as well as 1st VP and Treasurer of Gonzaga College High School Mothers Club where she developed and managed a $1.2 million budget.
• Advanced proficiency in Google and Microsoft Office suites: experienced in CRMs, fundraising software, Quickbooks, Canva, etc.
• Bachelor of Arts in English; Magna Cum Laude, Notre Dame University of Maryland

• Versatile program management professional with 10+ years of experience in the nonprofit sector
• Skilled in all aspects of nonprofit programming including client relationships, staff hiring and training, client coaching, and grant compliance
• Additional experience at a technical SaaS company supporting website clients
• Volunteer Web Director on the Executive Board of a local nonprofit, maintaining website content, creating social media graphics, and sending bi-weekly event emails to over 175 members
• Advanced proficiency in Google Suite, Salesforce, Canva, Wild Apricot Membership Software, and several email, social media management, and videoconferencing platforms; basic HTML, SEO, and WordPress skills
• MS in Elementary Education from Loyola University Chicago; BA in Communication Studies from Alfred University; Technical Marketing Certificate from the Startup Institute, Boston

• Executive Administrator with 15+ years of experience in the nonprofit sector supporting companies with high-level tasks and projects
• Expertise in marketing content creation and management and digital marketing; skilled in high-level administration, calendaring, travel arrangement, and expense reporting
• CEO/Founder of a consulting company collaborating with nonprofits on grant writing/donation funding and administrative/social media support
  Additional experience as a nonprofit program manager ensuring that all day-to-day tasks were delegated and completed
• Proficient in Google Suite, MS Office, Adobe Suite, Asana, Mailchimp, Monday.com, Slack, Trello, and Canva
• Working toward a BS in Industrial-Organizational Psychology from Purdue University Global, expected graduation 2025; AS Degree in Music Performance from Schenectady Community College; certified project manager

• Sales and account management professional with 25+ years of experience in the telecom and data industry
• Client Services Director for 7+ years at a telecom/data agent; managed multiple partner relationships and customers through all phases of account governance; skilled in RFQs, renewals, order processing, and escalation resolution
• Project Manager of complex networks and services with various technical teams, engineering, and clients; led account and project calls to help customers with onboarding, training, service installations, and billing
• Proficient in MS Office/Teams, SharePoint, Zoom, Salesforce, Constant Contact, various partner/proprietary inventory systems and portals
• BS in Business Administration from Bryant University

• IT and Operations professional with 7+ years of experience in the financial services and education industries
• Skilled in customer service, data analysis, and administrative support with focused experience managing critical tasks, gathering customer feedback, resolving customer issues, and implementing solutions to enhance client satisfaction
• Early experience as a Financial Aid Officer at a trade school conducting needs analysis for financial aid packages for students and leading annual audits
• Proficient in MS Office, Slack, Google Suite, and Confluence; certified in CompTIA A+ and ITIL 4 Foundation
• Currently pursuing a BS in Information Technology at Western Governors University