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Client Success Specialist

  • Category: Operations / Customer Service
  • Location: McLean, Virginia
  • Work Arrangement: Remote
  • Type: Part-time

IT firm focused on cloud based IT solutions is seeking a Client Success Specialist for an on-going consulting opportunity
 
 

Hours/Schedule: 10 hours/weekly

 

Job Type: Contract, on-going

 

Location Requirements:  Remote    

Rate: $30/Hr.

 
Job Description: 
The Client Success Specialist will perform various tasks with the sales development team and executive management. Candidate will work with current clients in providing marketing materials, correspondence follow-up, and client outreach 
 
Responsibilities:

  • Quarterly outreach out to clients
  • Track on-going sales activities
  • Maintain CRM with notes, contacts, dates, etc.
  • Perform renewal process
  • Conduct First 30 Days Calls

Qualifications:  

  • Prior experience in outreach with clients and be able to communicate effectively regarding current business needs, etc.
  •  Excellent editing skills for marketing materials, proposals etc.
  •  Current up to date experience with  Microsoft Office Suite (Word, Excel)  and Internet research , client uses Zoho and will train 
  • A Bachelor’s degree in a business-related major

 

FlexProfessionals respects and seeks to empower each individual and support the diverse cultures, perspectives, skills and experiences of its candidate network. FlexProfessionals does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. The candidates whose resumes are shared with our business clients are selected on the basis of qualifications, merit, and business need.  

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