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Operations and HR Manager

  • Location Vienna, VA
  • Category Operations / Customer Service
  • Date Posted 07/19/2022
  • Type Direct Hire
  • Commitment Full-time/Flex
  • Job ID #4667

Wealth Management firm in Vienna, Virginia is looking for an Operations and HR Manager to oversee its client service team and work closely with the executive team. 

 

Hours/Schedule: Full-time, flexible

 

Job Type: Direct Hire

 

Location Requirements: Hybrid schedule of 3 days in the office and 2 remote

Rate: $100-120k with a comprehensive benefits package

Responsibilities:

  • Manage client service team to include development and performance
  • Manage onboarding and training process for all new team members
  • Conduct employee reviews
  • Oversee and be responsible for standardized processes, client experience and back-office support
  • Lead hiring for firm
  • Maintain and develop firm HR policies
  • Maintain HR files
  • Manage employee benefits and coordinate with payroll
  • Manage vendor relations, Building Management, IT, Marketing, CRM and Benefits group
  • Coordinate marketing to include email campaigns, client event planning and compliance submissions
  • Oversee special projects as needed

 

 

Qualifications:

  • Bachelor’s degree in a business-related field
  • 5+ years of relative experience
  • Excellent written and verbal communication skills
  • Proficiency in Word, Excel, Outlook, CRM platforms
  • Superior interpersonal, organizational, and client service skills
  • Ability to work independently and multi-task by prioritizing workload to manage time effectively, complete work within deadlines, and produce accurate results

 

 

 

 

FlexProfessionals respects and seeks to empower each individual and support the diverse cultures, perspectives, skills and experiences of its candidate network. FlexProfessionals does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. The candidates whose resumes are shared with our business clients are selected on the basis of qualifications, merit, and business need.