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Program Manager

  • Category: Administration
  • Location: Haverhill, Massachusetts
  • Work Arrangement: Hybrid
  • Type: Full-time/Flex

Non-profit committed to resolving homelessness seeks is seeking a Program Manager for the North Shore’s Rehousing Program for homeless individuals and families. 

Hours/Schedule:  32hours/week, M-F, some flexibility in schedule during business hours

Job Type: Direct
Location Requirements: Hybrid, on-site in Haverhill 2x/week (more during training)

Rate: $30/hr PT with excellent benefits!
Job Description: The Program Manager role requires strong community engagement, program management and oversight skills. The housing placement program ensures that scarce resources are targeted to the most vulnerable households and are equitably provided across population groups. The Program Manager works cross-functionally with other key members of the team and state officials and is responisbile for the program oversight.

  • Oversee and implement the Coordinated Entry System across the entire North Shore region in accordance with Federal HUD standards and local Balance of State Continuum of Care protocols
  • Oversee, train and support staff in the region’s satellite triage/intake sites, charged with implementing this system within their local areas
  • Outreach to new and existing community partners (emergency shelters, community-based services, faith communities and municipalities) to design and implement effective engagement strategies with people experiencing homelessness
  • Assist in establishing monthly case conference meetings in areas with high incidences of unsheltered homelessness
  • Manage the referrals of vulnerable homeless participants to CoC funded housing vacancies to ensure timely placements into open units
  • Act as a point of contact and liaison for homeless households who are interested in accessing the system but who are not already engaged with an emergency shelter or street outreach program
  • Represent the North Shore region in planning meetings with the Balance of State Continuum of Care


  • Demonstrated community organizing or program management experience
  • Experience working with low-income populations (experience with homeless populations a plus)
  • Experience with administration of a Government Funded program a plus
  • Bachelor’s degree in related field (experience may be substituted for education)
  • Strong oral and written communication skills
  • Detailed oriented with good time management skills
  • Ability to analyze program policies and practices to identify barriers to achieving goals and make recommendations for course-correction
  • Ability to work independently yet collaboratively as part of a team

FlexProfessionals respects and seeks to empower each individual and support the diverse cultures, perspectives, skills and experiences of its candidate network. FlexProfessionals does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. The candidates whose resumes are shared with our business clients are selected on the basis of qualifications, merit, and business need.  

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