Higher education institution looking for part-time Study Abroad Administrator.
Hours/Schedule: Part to full-time, 20-35 hours/week
Job Type: 3-4 month contract, with the possibility to convert to a permanent position
Location Requirements: On-site, to start with a possible option for Hybrid work after a probationary period
Rate: $25/hr-$30/hr
Job Description: The Study Abroad Administrator supports the operations of the Office of International Education. This is a front-facing role in international education, serving as the first point of contact for students, and all who interact with the office. The Study Abroad Administrator synchronizes critical functions for the office and supports the Directors, Assistant Directors, and Advisors. The position reports to the Executive Director.
Responsibilities:
- Foster a supportive environment for students to approach their study abroad journey from prospective students to re-entry.
- In collaboration with advising team, facilitate effective and efficient initial advising for students beginning to consider study abroad.
- Manage application and enrollment logistics, liaise with students, faculty, and across university divisions.
- Coordinate event planning for Study Abroad Fair, accepted student meetings, program meetings, annual photo contest, and other in-person and virtual events and campaigns.
- Coordinate large Pre-Departure Orientation sessions in cooperation with advising staff (planning, materials, reservations, student invites, etc.).
- Coordinate scheduling and logistics for information sessions, classroom visits, and other programs and events ensuring assignment of staff, room reservations, tech support, advertising to students, attendance tracking.
- Facilitate study abroad registration and billing. Monitor deposits, record and report withdrawals.
- Manage travel insurance enrollment and ensure accurate billing and payment.
- Distribute and track program evaluations for all programs.
- Maintain and enhance office webpages and dashboards to be accurate, timely and accessible to meet the needs of stakeholders.
- Create annual report, promotional materials, brochures, digital advertising.
- Maintain meticulous student records in Terra Dotta system; create frequent reports and query watches to support team’s data driven decision making, and to communicate to various stakeholders.
- Promote and track AlertTraveler activation.
- Monitor user experience with Terra Dotta system; liaise and troubleshoot with campus IT; manage support cases.
- Manage data collection and reporting for external international education organizations, accreditors, and business intelligence team.
- Maintain accurate and current partner database and emergency contacts.
- Manage phones and drop-ins.
- Ensure quality and timely management of office email account.
- Coordinate visitor agendas and meeting preparations.
- Determine materials and supplies needs and manage department purchases and invoices.
- Initiate mailings such as partner letters and promotional materials, holiday mailing, etc.
- Ensure office is organized, welcoming and tidy.
- Provide administrative support to team members as needed.
- Other duties as assigned.
Qualifications:
- Bachelor’s degree and one year of related work experience.
- Excellent organization, time management, and prioritization. Ability to manage multiple projects and competing deadlines
- Clear and concise verbal and written communication skills; Ability to communicate effectively with various constituencies diplomatically and professionally
- Meticulous attention to detail
- Initiative and resourcefulness
- Ability to work both independently and contribute as part of a team
- Sensitivity to cultural differences; commitment to diversity, equity and inclusion
- Good judgment to anticipate and address issues through to resolution
- Fluency in English
- Proficiency with Microsoft Office tools
- Preferred familiarity with intercultural learning, cross cultural communication, student development
- Preferred experience studying, living, or working abroad
- Preferred experience in a role that involves advising, mentoring, counseling, conducting orientations or other student services
- Preferred familiarity with Terra Dotta software
FlexProfessionals respects and seeks to empower each individual and support the diverse cultures, perspectives, skills and experiences of its candidate network. FlexProfessionals does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. The candidates whose resumes are shared with our business clients are selected on the basis of qualifications, merit, and business need.
