For over ten years, this versatile, meticulous technical communicator has helped organizations keep their documentation literate, functional, and on time. YJ writes and edits documentation sets for a global leader in cloud infrastructure and digital workspace technology. From 2012 to 2017, she wrote documentation and managed a team of writers and graphic designers at Western Digital. YJ got her start in high-technology in the mid-2000s by writing for SanDisk, Sun Microsystems, and MySQL. In the early 1990s, she joined the army as a combat medic. YJ specializes in writing engineering documentation such as configuration guides, datasheets, installation guides, product specifications, user manuals, and white papers. YJ is chronically curious and considers herself a life-long learner. She holds a Bachelor of Science in Nursing, an associate degree specializing in computer technologies, and a technical writing certificate.

Army veteran and versatile management professional with a decade of project and program management experience providing successful business outcomes across several different industries, frequently under especially challenging conditions in the Middle-East and Southwest Asia. For the past 3 years, K.L. has focused on furthering his education while launching a small business partnership with a former client reselling network services and hardware, which is currently on schedule to exceed first-year revenue targets. From 2008 to 2016, he provided management services for a small Federal Government contractor, successfully leading the delivery of over $120M in contracted services for several U.S. Government agencies, predominately the Department of Defense and Department of State, along with a number of aid organizations and commercial businesses. After completing his first project on schedule and under budget as an Independent Contractor in 2011, K.L transitioned into a direct role with the company and was assigned to improve a struggling project, which he later built into a full program and complementary line of business. In addition to expert management skills, he has supported past organizations directly or in consultative capacities providing proficient business development support, proposal writing services, research and analysis, report writing, auditing services, business administration, and strategy development. K.L. earned his Master’s in Business Administration (MBA) from Western Governors University in 2017, a Master’s Certificate in Lean Six Sigma Black Belt (LSSBB) from Villanova University in 2019, and he has held a Project Management Professional (PMP) certification with the Project Management Institute (PMI) since 2013. He has experience working with M.S. Office, PowerPoint, Excel and SharePoint, as well as Salesforce, Zoho, and Project Libre.

C.J. is currently self-employed as a Proposal Consultant. Recently, he served as the senior proposal manager for a FlexProfessionals client that needed to rebuild its proposal shop’s capabilities in the wake of some employee turnover. In addition, he provided capture support to another FlexProfessionals client that was positioning an opportunity with FEMA. Prior to that, he was the lead content integrator for a Marine Corps food services proposal with a contract value of $3B. In another previous assignment, he performed business development services for a company pursuing business primarily with USAID, DOS, and international government agencies. Before becoming a consultant, C.J. worked for 20+ years primarily as a Proposal Manager for various federal government contractors, including Data Networks Corporation/ASRC Federal, Dynamics Research Corporation/Engility, Ultra Electronics/Prologic, and The Boeing Company. He has extensive experience in the areas of: proposal writing and editing, color team reviews, capture management and facilitation, business development process optimization, federal marketing research and analysis, and post-award lessons learned analysis. He has an MPA from Indiana University Bloomington and BA from Saint Joseph’s University. C.J. is a member of both the Association of Proposal Management Professionals and the Grant Professionals Association. He holds a Foundation Level certification from APMP.

V.S. is an attorney, researcher/writer, and public policy expert. She has a track record of successfully advocating pro-business initiatives to the U.S. Congress and addressing policy challenges related to trade, transportation, employment, and the food industry. She is currently a Researcher/Writer for Paid Leave for the United States, where she produces white papers and political briefing materials. From 2017-2018, she was an Attorney for a small law firm in MD specializing in business planning, estate planning, and intellectual property services. Prior to taking a career break, she directed government affairs on behalf of multi-national agribusinesses, serving as Director of Government Affairs for Bunge North America (2004-2008) and Director of Government Relations for the National Grain Trade Council (2003-2004). She has a JD in International Business Law from George Mason’s Scalia Law School and is licensed to practice in MD.

M.P is a seasoned grants management, proposal management, and project management professional with 20+ years of experience leading teams on global health initiatives. Since 2012, she has been an independent global public health consultant. From 2011-2012, she worked for The World Bank, where she supported the implementation of a social protection program in Haiti and helped design a $15M maternal and child health and capacity building program. From 2007-2011, she worked for the Adventist Development and Relief Agency, where she was promoted to Bureau Chief of the New Business Development Bureau. She oversaw annual pursuits of over $300M in federal and international grant funding and proposal development efforts. Her work led to a 20% increased win rate and the identification of best practices and improved management systems. M.P. has an MPH from Loma Linda University School of Public Health and a BS in Business Administration from Southern Adventist University. She is certified in nonprofit board governance and coaching.

C.J. is currently self-employed as a Proposal Consultant. Most recently, he served as the senior proposal manager for a FlexProfessionals client that needed to rebuild its proposal shop’s capabilities in the wake of some employee turnover. In addition, he provided capture support to another FlexProfessionals client that was positioning an opportunity with FEMA. Prior to that, he was the lead content integrator for a Marine Corps food services proposal with a contract value of $3B. In another previous assignment, he performed business development services for a company pursuing business primarily with USAID, DOS, and international government agencies. Before becoming a consultant, C.J. worked for 20+ years primarily as a Proposal Manager for various federal government contractors, including Data Networks Corporation/ASRC Federal, Dynamics Research Corporation/Engility, Ultra Electronics/Prologic, and The Boeing Company. He has extensive experience in the areas of: proposal writing and editing, color team reviews, capture management and facilitation, business development process optimization, federal marketing research and analysis, and post-award lessons learned analysis. He has an MPA from Indiana University Bloomington and BA from Saint Joseph’s University. C.J. is a member of both the Association of Proposal Management Professionals and the Grant Professionals Association. He holds a Foundation Level certification from APMP.

S.L. has 15+ years of editorial and writing experience in corporate, publishing and academic environments. She is skilled in APA as well as MLA, AP and Chicago writing styles. Since 2014 S.L. has been a freelance editor. From 1983-1989 she was Senior Editor at a large management consulting firm, where she wrote and edited proposals, reports, and correspondence and collaborated with project teams to ensure quality and timeliness. She worked closely with the Managing Partner to identify and resolve issues related to assigned projects. S.L. has a Bachelors from the College of William and Mary and has completed advanced coursework in English at The George Washington University.

J.R. has 10 years of experience as Assistant Editor for a scholarly and documentary editing project, the Santayana Edition, at Indiana University Purdue University Indianapolis. She completed her MA in English with a graduate certificate in Professional Editing, focusing on documentary and critical editing practices. As the Assistant Editor for the Santayana Edition, a philosophy scholarly edition focusing on the letters and writings of George Santayana, she researched and wrote annotations, created and compiled indices, conducted multi-state individual and team proofreading from transcription to page-proofs, and helped with the layout of the text, images, and prepared files to be sent to MIT Press for publication. The following are skills she gained and programs she used while working at the Santayana Edition: scanning documents and using an OCR program, using a Hinman collator to compare different versions of text, using Quark and InDesign to layout text and index publications, using Photoshop to prepare images for layout, researching and evaluating original manuscripts, and preparing grant applications for the NEH. Currently J.R. volunteers at the Newseum archives, where she photographs and catalogues print news materials. J.R. is also a Girl Scout Service Unit Manager and leader of a junior Girl Scout troop. In her position as Service Unit manager she leads monthly meetings and presents information to leaders and volunteers from 25+ troops.

K.H. is an award-winning writer and editor with a strong background in healthcare communications. Her experience spans news writing, public relations, and marketing communications to professional publications and project management. As a communications consultant for the past 20 years, she has combined her writing, health, and science backgrounds to create and implement effective internal and external communication strategies while juggling multiple projects for medical center, nonprofit, corporate, and government clients. She works independently to format documents, manage timelines, review for consistency and compliance with client guidelines, and meet deadlines. She is adept at targeting information for different literacy levels, from patient education to CEO briefs, and delivering engaging, easy-to-understand copy. She has an inactive certification as a health education specialist. She is proficient in MS Office Suite, email campaign software, and CRM and digital workspace tools. She has a BA in Biology from the University of Virginia and MPH from Johns Hopkins Bloomberg School of Public Health.

B.J. has 15+ years of experience as a copy editor, production editor, and proofreader for private firms and peer-reviewed professional journals. He is currently an Independent Consultant and provides writing and editing expertise to 3 ongoing clients, mainly working on projects involving the development of educational curriculum. From 2000-2004, he was Test Editor and Special Projects Director for a nonprofit testing service. From 1983-1997, he was a commissioned Foreign Service Officer for the U.S. Department of State, serving in administrative positions abroad (Europe, South America, and Asia) and in DC. He began his career as a newspaper journalist and has published five books on historical subjects. He has a BA in English Literature from the University of North Carolina at Chapel Hill and a PhD in Interdisciplinary Studies from Union Institute & University in Cincinnati, OH. He teaches college-level online courses in world history and the social sciences.

K.G. is an attorney with almost 30 years of Federal agency experience. She has extensive writing, contracts review and administration, and legal experience on varied areas of civil, regulatory, and administrative law. For 11 years, K.G. was Chief Counsel for the Office of Inspector General at the USDA, where she managed the legal office and gave legal advice to criminal investigators, auditors, and HR staff. K.G. served as an Assistant Counsel for the Inspector General at DHS for 8 years. For the past 4 years, prior to accepting a buyout and early retirement, K.G. served as Deputy Inspector General and Counsel at a financial regulatory agency. K.G. has a JD from Ohio State University College of Law and a BA/double major in English/History from the University of Dayton.

M.P. is a technical writer with 15+ years of progressive growth in a technology and engineering environment with expertise on various documentation projects for software, hardware, firmware and compliance, cutting across a multitude of industries including Medical Equipment, Utilities, Telecom, Legal Services, Marine Simulation and Airport Communications. He has extensive experience in managing sharepoint sites, designing workflows, collecting requirements and preparing reports for mid-to-C Level executives. He is currently an independent consultant for a Multinational Medical Equipment company and is assisting them with a business process mapping project. Prior to this engagement he single-handedly helped Tollgrade, a telecom driven utilities company as well as Frequentis an airport communications equipment manufacturer based in Europe comply with all the necessary product documentation to meet their regulatory obligations. From 2005 to 2014, MP served in the Legal Services industry writing about products, working with databases and designing workflows. M.P. started his career as a documentation engineer with Applied Research International, an advance simulation technology company. He has an Industrial Engineering Degree coupled with a post-graduation in Finance from India.

L.I. is a writer, copy editor, proof reader, and content manager with 10+ years of experience in rapid-growth digital media environments. For the past two years, she managed partnerships and content syndication for a leading consumer-oriented animal health website, increasing the site’s monthly audience from 2.5M to 3.3M. Beginning in 2002, L.I. spent nearly a decade at AOL, most recently as Managing Editor, Director of Network Programming, where she was responsible for the editorial content designed to engage an audience of more than 15M daily users. In this capacity, she worked with all AOL media brands to develop strategies using homepage traffic to grow organic audiences and helped AOL Sales deliver more than $500M in annual advertising commitments. Prior to this role, L.I. was an executive producer, where she oversaw programming of entertainment and lifestyle content on AOL.com, producing all awards show coverage and delivering on high-profile, sponsored campaigns. She began her career as a programming manager of AOL Cityguide’s National Shopping Team, managing the workload of 30 freelance writers. L.I. has written numerous articles and galleries and has edited content and corporate reports as a consultant for Coca-Cola, Johnson & Johnson and Perfect Sense Digital. She has a B.A. in English from Franklin & Marshall College.

L.M. has 8+ years of strategic management experience, primarily in the nonprofit sector, and expertise in program operations and delivery, grant management, and organizational capacity building. From 2012-2014, while working for the United Service Organizations (USO) in South Korea, she was quickly promoted to direct its new Seoul Center (from the ground up) which serves 6,000 military family members each month. She developed the center’s operating procedures and managed its $180K operating budget. She oversaw fundraising, program design and implementation, volunteer recruitment, and staff supervision. From 2010-2012, L.M. was a financial and management consultant at The Finance Project in Washington, DC, where she worked with federal government and foundation clients to improve the sustainability of their programs involving children and family services. She also wrote publications, conducted research, and designed tools and strategic plans to assist policymakers and program administrators to finance, improve, and sustain their operations. From 2006-2010, L.M. raised $6M in new funding through grant proposals and partnership development at an after-school program in Los Angeles. L.M. has advanced proficiency in MS Office Suite, proficiency in Raiser’s Edge, and familiarity with Salesforce. L.M. has a Master of Public Policy from the University of Chicago and a BA in Economics from the University of Arizona.

S.F. is a freelance copywriter with 25+ years of experience in corporate communications and generating copy that drives sales. She specializes in simplifying a complex message and presenting it in an easy-to-understand, conversational style. Since 2012, S.F. has been a Freelance Writer/Creative Consultant to large and small B2B and B2C businesses. She has developed rebranding strategies and related messaging, developed ads, produced videos, wrote blogs and other online content, and developed copy for web and print promotions. A small sampling of clients include: DigitalGlobe, a commercial satellite company; The Chronicle for Higher Education; Audax Health; and SocialRadar, a mobile app start-up. She has held Communications Director and Marketing Director roles for organizations such as The Art Institute (accredited creative arts college), Anaconda Press (high-end printing firm), and Grafik Marketing Communications (marketing agency). She has a BA in Journalism from the University of Kentucky.

P.B. has 20+ years of communications, copy editing, and publications management experience for nonprofits and associations. She currently serves as an Independent Certified Resume Writer and Certified Career Coach for nonprofit/association professionals and executives. From 2010-2014, she was first a Senior Writer/Editor and then a Program Manager for Career Services for the Association for Talent Development (ATD). She served as Editor of Infoline, a monthly how-to publication and as Senior Writer/Editor for the association’s award-winning flagship magazine. From 2007- 2009, she was Assistant Director for Periodicals for the American Nurses Association, where she developed and edited content and directed production of a bimonthly membership publication, annual report, and print and online journal. From 2005-2007, she served as Publications Manager/Editor of Spirit Magazine for Volunteers of America. She also did nonprofit/association editorial work for the Society for Human Resource Management and the American Academy of Physician Assistants. She has a BA in English/Journalism from the University of Delaware.

S.P. is a PwC-trained communications specialist with a legal background and over 5 years of experience supporting internal sales, marketing, and business development initiatives. From 2004-2010, she worked for PwC, where she was first recruited to join their Sales and Business Development Group in NYC. She supported proposal responses and wrote or edited other documents prepared for major client accounts, including Citigroup and NewsCorp. She was then promoted and transferred to the DC metro office in 2006, where she was asked by Firm leadership to develop a methodology and corresponding framework for all client communications. From 2007-2010, S.P. assisted the Marketing and Sales Lead Partner in maintaining a sales pipeline of all pursuits greater than $1M. She also designed, developed, and managed internal learning curriculum used by 600 Marketing & Sales employees on basic professional skills, research tools, and Firm-specific methodologies. S.P is proficient in all MS Office applications and familiar with Centra and WordPress. She has a J.D. from the University of Connecticut School of Law and a B.S in Communication from Cornell University.

M.W. has more than 20 years of content-management experience, specifically in the publishing industry. He started his career using online production systems to edit and produce content and has since switched to the technical side to help build and maintain content-management software. For the past four years at a major content provider in the library services industry, he has been a senior business analyst and, most recently, a technical product manager of eBooks. From 2007 to 2012, he worked at Forrester Research as a senior business analyst, where he wrote requirements for major upgrades to the company’s content-production systems. He was also an editor at Forrester Research from 1998 to 2007, sharpening its analytic research for technical leaders and executives. On a contract basis, from 2011 to 2016 he worked as an online annotator for HERE North America, evaluating its users’ geolocation search results for accuracy. His experience includes editing, requirements writing in an Agile environment, search evaluation, and publishing metadata XML standards, such as ONIX 2.1. He has a BA in Film Studies and a BS in Technical Writing from Carnegie Mellon.

M.P. has 20+ years of experience providing complete marketing communications support, including conceptualization, development and production of critical marketing and corporate communications for a variety of federal government contracting and non-profit organizations. After rising through the ranks from Marketing Specialist to Marketing Manager early in her career at a growing federal government contracting firm, in 1999 she founded Pen & Inc., a marketing communications consulting company. Over the course of her career, M.P. has successfully collaborated with a variety of stakeholders (C-level executives, subject matter experts, business development staff, graphic artists, etc.) to create comprehensive messaging that achieves organizational objectives. Most recently, she has held retainer positions with small- and mid-sized government contractors in the defense/intelligence and IT industries. Last year, M.P. successfully planned and executed a company rebranding effort, including the development and roll out of a new name, logo, web site and marketing materials. Areas of expertise include developing and executing marketing collateral, employee communications, digital media, public relations, promotional campaigns and marketing events. Several of her publications have won APEX awards from Communications Concepts. M.P. is proficient in AP Style, MS Office Suite and Word Press. She has an MBA from the University of Maryland (concentration: Marketing) and a BA from The College of William and Mary.

C.J. has 15+ years of experience writing and editing proposals, grants, articles, and reports in the private, government and non-profit sectors. From 2013-2014, she researched and wrote successful proposals for a health care non-profit, obtaining over $1 M in federal and private grant money. Earlier in her career she was a Senior Project Manager in a consulting division of a large multi-national life sciences company, where she wrote, edited and finalized major written reports on health-related topics, in addition to regular proposal writing and business development activities. She started her career as a healthcare reporter for FDC Reports/Elsevier, a highly regarded publisher known for outstanding coverage of the pharmaceutical industry, biomedical research, and government regulation of the healthcare industry. Over the past ten years while living overseas, C.J. was successful in obtaining several administrative and communications positions within the U.S. Government, including two years as a Communications Specialist for USAID. She has a Masters from the Fletcher School of Law & Diplomacy at Tufts University and Bachelors from the College of William and Mary.

R.R. is a Technical Writer with 25 years of experience working in a unique blend of roles, including software product manager, project manager and business analyst. Her specialty is in the creation and maintenance of system documentation, business requirements, user guides, executive presentations, product help, and internal and external client communications. She is currently a Technical Writer, creating and updating internal software documentation, for a provider of retirement funds to public sector employees. In this role she also performed a comprehensive review of and created new help content for the company’s client-facing website. As a Product Manager and Documentation Manager at the Corporate Advisory Board from 2014-2015, she updated user manuals and created an internal training program for their Workforce Surveys product. From 2011-2013, she was Product Manager at data security software provider, Protegrity, where she elicited and interpreted client requirements for developers and wrote product documentation, release communications, and client newsletters.  Prior to this R.R. was an Independent Consultant for 12 years, where she led multiple, complex projects and communicated with geographically-dispersed teams of analysts, developers and subject matter experts.  R.R. is proficient in MS Office and Visio. She has a BA from SUNY at Geneseo.

T.B. is a marketing communications and technical writing professional with an MBA and PMP certification. She has 15+ years experience spanning communications strategy and management, brand development and operational risk.  She was an Operational Risk Consultant with Inter-American Development Bank from 2013-2015 where she helped lead the effort to update the Bank’s Risk Taxonomy as well as re-brand the group and its risk advisory services to internal customers. From 2012-2013 she was a consultant with Bank of America where she specialized in analyzing and writing policies and procedures to ensure compliance with bank policy and regulatory mandates.  Prior to consulting, she was employed for seven years (2005 – 2012) at Fannie Mae in progressively responsible roles, starting as a Communications Manager and, after 3 promotions, Director of Operational Risk Management & Process Excellence. She oversaw reporting, PMO, governance and remediation efforts. She has an MBA and BA from the University of Maryland and MS in Technical Communication Management from Mercer University.

M.K. has over 15 years of experience in research, editing, and communications, most recently in the banking industry. She spent 10 years at a Fortune 50 investment bank in the equity research division, where she edited external communications and worked with a large team of analysts to improve their written research products. She was promoted several times within the department during her tenure and was consistently highly ranked. From 1997 to 1999, she worked closely with an eminent economist at a boutique research firm, editing a weekly macroeconomics periodical. She began her career at a research institute at Harvard University, archiving data sets in the field of psychology and assisting researchers in their best use. She holds a B.A. from Wesleyan University, where she was elected to Phi Beta Kappa. She prefers virtual up to 20 hours per week.

S.J. has 14 years of experience in writing, editing, research, and project management. From 1999-2003, she honed her skills as a research assistant at the Dana-Farber Cancer Institute, as a proposal writer at Vanderweil Facility Advisors, and as an administrative coordinator. From 2003-2007, S.J. worked as a research coordinator at the Dana-Farber Cancer Institute and Tufts Medical Center. This role included study recruitment, focus groups, study management, standardized assessments, IRB regulations, data collection, editing of manuscripts and presentations. Research projects focused on long-term quality of life issues with pediatric patients. Most recently S.J. was a writing tutor at Mt. Ida College. She has a Master’s in Mass Communication from Boston University College of Communication. She has a Bachelor’s in Psychology from the University of Rochester.

A.K. has 17 years of experience as an independent content marketing writer and editor specializing in health and wellness. After training as a journalist and working as a newspaper reporter, health writer, and magazine editor, she launched her own freelance writing business in 1997. She has written articles for many newspapers and magazines, including The New York Times, The Los Angeles Times, MORE, Woman’s Day, Reader’s Digest, Prevention, Shape, Health, Fit Pregnancy, and Martha Stewart Living. She has also created digital content for WebMD, LifeScript,WeightWatchers.com, and other popular websites. As a book collaborator, she has co-created 11 consumer health books, including two New York Times bestsellers. As a content marketing writer, she has worked with many healthcare organizations, including the American Cancer Society, the March of Dimes, and Johns Hopkins School of Medicine. Clients count on her to deliver high-quality content that captures their brand voice, resonates with their audiences, and translates complex issues into compelling, behavior-changing information. She has a BA in Journalism from the Newhouse School at Syracuse University and a MA in Creative Writing from Boston College, and has taught nonfiction writing at Emerson College.

J.W. is a business writing and training design and delivery professional with a 35 year record of achievement in the public and private sectors, including 16 years with Booz Allen Hamilton. In May of 2015, she launched her own business where she provides proposal writing, web content writing/information architecture, and instructional design services to small businesses. From 1999-2015 J.W. was an Associate at Booz Allen Hamilton where she was an instruction systems designer responsible for all phases of training and quality assurance. She designed and developed training curriculum, trained trainers, served as a facilitator and evaluated training programs. She has a Senior Professional in Human Resources (SPHR) certification, a Masters in Education from Eastern Illinois University, and a Bachelors in Music from UC Santa Barbara.

N.B. is a dynamic and entrepreneurial professional with over 15 years of global experience working with non-profit organizations, businesses and international organizations. She is an Executive MBA graduate and Certified Sustainability Practitioner with professional experience in the U.S, the United Arab Emirates and Kenya. She is currently an independent consultant specializing in CSR and Sustainability, business development, organizational strategy, program development and implementation advisory services. N.B. is an expert writer recognized for winning multi-million dollar proposals and writing compelling reports. Between 2004 -2007, she was the co-founder of a profitable women focused business in Kenya, where she was responsible for the operational and financial management of the business. From 2002-2004, N.B. worked at Women Thrive Worldwide, a leading advocate for global women’s issues in Washington, D.C. and served in various positions including as Acting Executive Director. In this role, she led the organization, mentored the management team, worked with the Board of Directors and increased funding by 10% from new foundation and individual sources. N.B. has an Executive MBA from the George Washington University, an MA in International Development from American University and a BA in International Studies and French from Ohio Wesleyan University.

B.H. has 20+ years in the federal and commercial sectors, serving as a senior executive and advisor. His specialties are business development, program management, capture and proposal management, and technical writing for federal science and technology (S&T), research and development (R&D), and acquisition programs. In 2002 he founded Carlotta Sciences International (CSI), a small defense contractor that remains successful today. Shortly after founding CSI, he was recruited away by ITT Corporation to serve as its Project Manager to support the Office of the Secretary of Defense. He was then recruited to Schafer Corporation as Senior Manager, Navy and Strategic Markets. He managed a contract that supported the Office of Naval Research (ONR) and grew this engagement into a $7M+, 23 staff portfolio encompassing ONR, NAVSEA, OPNAV, NMRC, IARPA, JIAMDO, and AS (R&E). He was one of 22 management investors in Schafer’s private equity merger. B.H. began his career as a Sales/Marketing Consultant where he won the Reliance Comm/Tec Corporate Marketing Award–Innovative Proposal Response for the successful $500M product and services proposal to Ameritech Partners in Power. He has a Bachelors from Northwestern University and is a certified Project Management Professional (PMP).