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L.L. (Boston, MA)

Human resources and business operations professional with 20+ years of experience in Controller, CFO, and HR Director positions in the insurance and consulting industries HR skills encompass setting up systems and processes, payroll, benefits, performance management, recruiting and training Prior experience as CFO for a small, professiona [...]

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  • Human resources and business operations professional with 20+ years of experience in Controller, CFO, and HR Director positions in the insurance and consulting industries
  • HR skills encompass setting up systems and processes, payroll, benefits, performance management, recruiting and training
  • Prior experience as CFO for a small, professional liability insurance company, where she managed the monthly book close, preparation and analysis of the annual budget, and the annual audit
  • Early career experience in auditing and operations at Arthur Andersen
  • Proficient in MS Office Suite, Outlook, and QuickBooks
  • BS in Business Administration/Accounting from the University of Richmond; active CPA in MA
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M.H. (Newton, MA)

Business Systems Analyst with 20+ years of experience in higher education, with a focus on technology implementation and maintenance to support student enrollment Expertise in utilizing technology to improve/increase efficiencies and data accuracy in enrollment for a Boston College including academic business transition from paper-based to d [...]

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  • Business Systems Analyst with 20+ years of experience in higher education, with a focus on technology implementation and maintenance to support student enrollment
  • Expertise in utilizing technology to improve/increase efficiencies and data accuracy in enrollment for a Boston College including academic business transition from paper-based to digital processes
  • Extensive experience in new software implementation and project management utilizing Embark (admissions application), FolderWave (admissions middleware), academic record management, and CRM platforms
  • Proficient in Google Suite, MS Office Suite, video conferencing platforms (Zoom, WebEx, GoTo Meeting) and Cognos BI
  • MA in History, MA in Higher Education Administration, and BA in History & Theater from Boston College
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D.D. (Chelsea, MA)

Administrative and customer service professional with 13 years of experience in the life science and non-profit industries In current role at a biotechnology research startup, provides administrative and operational support including client care, donor appointment scheduling, and database maintenance Additional experience as Director of O [...]

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  • Administrative and customer service professional with 13 years of experience in the life science and non-profit industries
  • In current role at a biotechnology research startup, provides administrative and operational support including client care, donor appointment scheduling, and database maintenance
  • Additional experience as Director of Operations and Executive Assistant at a non-profit advocacy organization; duties included donor database management, fundraising and social media campaign reporting, email correspondence supporting the Executive Director, coordination of office volunteers, and travel arrangements
  • Proficient in Google Suite, MS Office Suite, video conferencing platforms, and CRM databases including eTapestry and HubSpot
  • BS in Environmental Studies from the University of Vermont
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L.C. (Hingham, MA)

Account Management professional with 10+ years of sales experience with high-end, luxury international brands Expertise in driving revenue through project management, process improvement, elevated customer service, and inventory management; handled custom orders, trade show sales, and brand marketing As Studio Manager for a creative agenc [...]

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  • Account Management professional with 10+ years of sales experience with high-end, luxury international brands
  • Expertise in driving revenue through project management, process improvement, elevated customer service, and inventory management; handled custom orders, trade show sales, and brand marketing
  • As Studio Manager for a creative agency is responsible for overseeing the timelines and deliverables for client branding, packaging, and website redesign projects; additional experience at a global luxury brand in sales management, sales operations and account specialist roles
  • Proficient in MS Office Suite, Google Suite, QuickBooks, and social media platforms
  • BA in Communication from the University of Connecticut
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M.S. (Lexington, MA)

Technical Product Manager with 20+ years of experience implementing software and component product solutions for private, nonprofit, and government programs Currently leading a $2M Agile software development project managing and executing comprehensive project plans and is the designated liaison between sponsors, staff, subcontractors, and e [...]

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  • Technical Product Manager with 20+ years of experience implementing software and component product solutions for private, nonprofit, and government programs
  • Currently leading a $2M Agile software development project managing and executing comprehensive project plans and is the designated liaison between sponsors, staff, subcontractors, and end-users
  • Experience directing day-to-day operations and business development activities of a group procurement business with $10M annual sales, and executing the mobilization project plan for the product line relaunch; additional skills collaborating with small to medium-sized businesses on identifying and implementing strategic web solutions
  • Early career (10+ years) as Senior Engineer/Product Manager for government contractors in the defense industry, managing product launches, business development, and operations
  • Proficiency in MS Office Suite with advanced skills in Excel, MS Project, Salesforce, Tableau, WordPress, PHP/HTML5/CSS
  • MS in Materials Engineering from Northwestern University; BS in Materials Engineering from MIT
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A.S. (Waltham, MA)

Administrative professional with 20+ years of experience in the real estate and non-profit industries Strengths in high-level administrative support, expense reporting, meeting scheduling, and database management; extensive experience in busy office operations including relocation, commissions processing, and escrow account management Profici [...]

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Administrative professional with 20+ years of experience in the real estate and non-profit industries

Strengths in high-level administrative support, expense reporting, meeting scheduling, and database management; extensive experience in busy office operations including relocation, commissions processing, and escrow account management

Proficient in MS Office Suite, SharePoint and Adobe Acrobat; experienced in facilities management

BS in Plant and Soil Science from UMass Amherst; Certificate in Accounting from Bentley University; Notary Public and licensed real estate agent

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(D.G. Burlington, MA)

Customer Success professional with 25+ years of experience in the SaaS, professional services, travel, and defense industries As the first Customer Success Manager for a SaaS-based voice technology solutions provider partnered with Sales and Service Delivery to engage large enterprise customers and promote adoption, enable customer education [...]

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  • Customer Success professional with 25+ years of experience in the SaaS, professional services, travel, and defense industries
  • As the first Customer Success Manager for a SaaS-based voice technology solutions provider partnered with Sales and Service Delivery to engage large enterprise customers and promote adoption, enable customer education, and drive growth
  • Managed technology and franchise success for outsourced accounting firm providing analytics, business process, and software information for franchise owners; oversaw two major product conversions
  • Early career expertise liaising between customers and various departments (engineering, sales, marketing, and product) and managing projects in high-paced environments while gathering and analyzing customer requirements
  • Technical skills include MS Office Suite, Google Suite, analytical tools (Tableau/Advanced Excel), CRM (Salesforce, Hubspot), project and support tracking tools (JIRA, Zendesk, Bugzilla), and customer success platforms (Gainsight)
  • BA in Electrical Engineering from Tufts University
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N.S. (Braintree, MA)

Administrative professional with 20+ years of experience in operations, community relations, marketing, and HR in the nonprofit, association, and publishing industries Skilled in creating operational efficiency by streamlining administrative operations As Education Coordinator for the last 15 years with a New England trade association man [...]

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  • Administrative professional with 20+ years of experience in operations, community relations, marketing, and HR in the nonprofit, association, and publishing industries
  • Skilled in creating operational efficiency by streamlining administrative operations
  • As Education Coordinator for the last 15 years with a New England trade association managed program management, member services, and continuing education programs administration for members
  • Early career as Administrative Director with healthcare nonprofit overseeing administrative and HR functions including benefits, retirement plans, training and development, and new hire orientation/handbook
  • Advanced proficiency in MS Office
  • BA in French Language and Literature from UMass Boston
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L.M. (North Andover, MA)

Advancement professional with 15+ years of experience in fundraising, donor relations, marketing communications, and events in the non-profit and higher education industries As Director of Development role for a nonprofit, led advancement efforts including social media, public relations, fundraising campaigns, events, and grant writing Ad [...]

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  • Advancement professional with 15+ years of experience in fundraising, donor relations, marketing communications, and events in the non-profit and higher education industries
  • As Director of Development role for a nonprofit, led advancement efforts including social media, public relations, fundraising campaigns, events, and grant writing
  • Additional 10 years of experience in Director level roles at two higher education institutions; skilled in alumni engagement, developing and implementing fundraising strategies, program management, events, and annual appeals
  • Highly proficient in Raiser’s Edge, advanced proficiency in multiple email platforms, social media, Google Suite and MS Office Suite, and Website content management systems (WordPress, Google Sites)
  • MEd in Higher Education Administration from Northeastern University; BA in Public Administration from the University of Maine
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K.R. (Sudbury, MA)

Business professional with 10+ years of recruiting, human resources, and administration experience in the retail, hospitality, and professional services industries HR expertise includes full life cycle recruiting, staffing support, HRIS maintenance, and onboarding new employees Additional experience in startup administration during launch [...]

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  • Business professional with 10+ years of recruiting, human resources, and administration experience in the retail, hospitality, and professional services industries
  • HR expertise includes full life cycle recruiting, staffing support, HRIS maintenance, and onboarding new employees
  • Additional experience in startup administration during launch phase, including managing the office setup, running call centers, and managing vendor relationships
  • Proficient in MS Office Suite, Google Suite, Slack, Salesforce, Concur, and Agile
  • BA in International Relations from Simmons College
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