• Human resources and business operations professional with 20+ years of experience in Controller, CFO, and HR Director positions in the insurance and consulting industries
• HR skills encompass setting up systems and processes, payroll, benefits, performance management, recruiting and training
• Prior experience as CFO for a small, professional liability insurance company, where she managed the monthly book close, preparation and analysis of the annual budget, and the annual audit
• Early career experience in auditing and operations at Arthur Andersen
• Proficient in MS Office Suite, Outlook, and QuickBooks
• BS in Business Administration/Accounting from the University of Richmond; active CPA in MA

• Business Systems Analyst with 20+ years of experience in higher education, with a focus on technology implementation and maintenance to support student enrollment
• Expertise in utilizing technology to improve/increase efficiencies and data accuracy in enrollment for a Boston College including academic business transition from paper-based to digital processes
• Extensive experience in new software implementation and project management utilizing Embark (admissions application), FolderWave (admissions middleware), academic record management, and CRM platforms
• Proficient in Google Suite, MS Office Suite, video conferencing platforms (Zoom, WebEx, GoTo Meeting) and Cognos BI
• MA in History, MA in Higher Education Administration, and BA in History & Theater from Boston College

• Administrative and customer service professional with 13 years of experience in the life science and non-profit industries
• In current role at a biotechnology research startup, provides administrative and operational support including client care, donor appointment scheduling, and database maintenance
• Additional experience as Director of Operations and Executive Assistant at a non-profit advocacy organization; duties included donor database management, fundraising and social media campaign reporting, email correspondence supporting the Executive Director, coordination of office volunteers, and travel arrangements
• Proficient in Google Suite, MS Office Suite, video conferencing platforms, and CRM databases including eTapestry and HubSpot
• BS in Environmental Studies from the University of Vermont

• Account Management professional with 10+ years of sales experience with high-end, luxury international brands
• Expertise in driving revenue through project management, process improvement, elevated customer service, and inventory management; handled custom orders, trade show sales, and brand marketing
• As Studio Manager for a creative agency is responsible for overseeing the timelines and deliverables for client branding, packaging, and website redesign projects; additional experience at a global luxury brand in sales management, sales operations and account specialist roles
• Proficient in MS Office Suite, Google Suite, QuickBooks, and social media platforms
• BA in Communication from the University of Connecticut

• Technical Product Manager with 20+ years of experience implementing software and component product solutions for private, nonprofit, and government programs
• Currently leading a $2M Agile software development project managing and executing comprehensive project plans and is the designated liaison between sponsors, staff, subcontractors, and end-users
• Experience directing day-to-day operations and business development activities of a group procurement business with $10M annual sales, and executing the mobilization project plan for the product line relaunch; additional skills collaborating with small to medium-sized businesses on identifying and implementing strategic web solutions
• Early career (10+ years) as Senior Engineer/Product Manager for government contractors in the defense industry, managing product launches, business development, and operations
• Proficiency in MS Office Suite with advanced skills in Excel, MS Project, Salesforce, Tableau, WordPress, PHP/HTML5/CSS
• MS in Materials Engineering from Northwestern University; BS in Materials Engineering from MIT

Administrative professional with 20+ years of experience in the real estate and non-profit industries

Strengths in high-level administrative support, expense reporting, meeting scheduling, and database management; extensive experience in busy office operations including relocation, commissions processing, and escrow account management

Proficient in MS Office Suite, SharePoint and Adobe Acrobat; experienced in facilities management

BS in Plant and Soil Science from UMass Amherst; Certificate in Accounting from Bentley University; Notary Public and licensed real estate agent

• Customer Success professional with 25+ years of experience in the SaaS, professional services, travel, and defense industries
• As the first Customer Success Manager for a SaaS-based voice technology solutions provider partnered with Sales and Service Delivery to engage large enterprise customers and promote adoption, enable customer education, and drive growth
• Managed technology and franchise success for outsourced accounting firm providing analytics, business process, and software information for franchise owners; oversaw two major product conversions
• Early career expertise liaising between customers and various departments (engineering, sales, marketing, and product) and managing projects in high-paced environments while gathering and analyzing customer requirements
• Technical skills include MS Office Suite, Google Suite, analytical tools (Tableau/Advanced Excel), CRM (Salesforce, Hubspot), project and support tracking tools (JIRA, Zendesk, Bugzilla), and customer success platforms (Gainsight)
• BA in Electrical Engineering from Tufts University

• Administrative professional with 20+ years of experience in operations, community relations, marketing, and HR in the nonprofit, association, and publishing industries
• Skilled in creating operational efficiency by streamlining administrative operations
• As Education Coordinator for the last 15 years with a New England trade association managed program management, member services, and continuing education programs administration for members
• Early career as Administrative Director with healthcare nonprofit overseeing administrative and HR functions including benefits, retirement plans, training and development, and new hire orientation/handbook
• Advanced proficiency in MS Office
• BA in French Language and Literature from UMass Boston

• Advancement professional with 15+ years of experience in fundraising, donor relations, marketing communications, and events in the non-profit and higher education industries
• As Director of Development role for a nonprofit, led advancement efforts including social media, public relations, fundraising campaigns, events, and grant writing
• Additional 10 years of experience in Director level roles at two higher education institutions; skilled in alumni engagement, developing and implementing fundraising strategies, program management, events, and annual appeals
• Highly proficient in Raiser’s Edge, advanced proficiency in multiple email platforms, social media, Google Suite and MS Office Suite, and Website content management systems (WordPress, Google Sites)
• MEd in Higher Education Administration from Northeastern University; BA in Public Administration from the University of Maine

• Business professional with 10+ years of recruiting, human resources, and administration experience in the retail, hospitality, and professional services industries
• HR expertise includes full life cycle recruiting, staffing support, HRIS maintenance, and onboarding new employees
• Additional experience in startup administration during launch phase, including managing the office setup, running call centers, and managing vendor relationships
• Proficient in MS Office Suite, Google Suite, Slack, Salesforce, Concur, and Agile
• BA in International Relations from Simmons College