Seasoned communications leader with 25+ years of experience creating and managing impactful strategic communications initiatives. Strong desire to serve mission-driven organizations.

Currently Senior Communications Consultant for small businesses, nonprofits, and corporations delivering client relations, project management, strategy, and editorial expertise to build brands and market products/services.

Senior Director, Communications & Marketing, for public sector agency. Developed and executed internal and external marketing and communications strategy that grew social media engagement by 70%. Directed $MM federal government communications contracts with successful client service and project management tools that improved workflow and pricing. Supervised growing team and managed vendor relationships for video, graphics, and editorial projects.

Senior Manager, Content Strategy for online learning provider, charged with developing content strategy and integrated campaigns that generated 100s of leads. Launched and managed consumer website that targeted buyers through digital content. Supervised staff, obtained market influencer partnerships, and wrote key messaging.

Proficient in MS Office Suite, Google Suite, social media platforms, project management systems, content management systems, CRM systems, and Canva graphics.

B.A. in Communications, California State University, Fullerton.

Highly organized and detailed-oriented administrative and customer service professional with 25 years of experience in the mortgage banking industry. Seeking to transition to a collaborative, mission-driven organization.

Since 2005, held mid to senior level underwriting, quality control, and compliance roles at Sandy Spring Bank, Capital One Bank, Freddie Mac, and Chevy Chase Bank.

Served in administrative and substitute teaching roles in the Montgomery County Public School system from 2018-2020.

Strong Communication skills including public speaking, training, presentations, and relationship building.. Other strengths include attention to detail, creative thinking, problem solving, time management, strong attention to detail, independence/self-motivation, and collaboration.

B.S. in Journalism, University of Maryland at College Park.

Dedicated and skilled writer, editor, and communications professional with a strong customer service background.

Most recently served as Senior Social Media Response Representative at a national tech start-up.  Assisted customers via social media (mostly Facebook and twitter), updated playbooks, maintained social media community standards, and documented team processes.

9 years of communications experience at a federal credit union, serving as an editor and in a customer service role. Fielded mortgage-related questions from credit union members via mail and online messaging. Created and updated internal policies, procedures, and best practices. Oversaw processing of letters for the Better Business Bureau and Consumer Financial Protection Bureau (CFPB) and ensured deadlines were met. Supported team during a division audit.

Answered general account questions from credit union members. Wrote and edited research-intensive decedent account letters requiring interdepartmental collaboration. Helped create and maintain style guide for external communications.

Proficient in Google Suite, MS Office Suite, Mac and Windows operating systems, Jira, Confluence, Slack, Zoom, Sprinklr, and Sprout Social.

B.A. in English from Randolph-Macon College.

Human Resources Manager with 10+ years or generalist experience working for ieveral international organizations in the technology and engineering, service and non-profit sectors. Ability to provide added value in all people processes and partner with multiple levels of leadership.

Currently working as Group HR Manager for the U.S. subsidiary of an international technology company. Support 250 U.S.-based employees. Responsible for building HR processes and policies as well as managing recruitment. verall responsibility for Group level payroll, time attendance system, employee benefits, employee relations, onboarding and performance management processes. Recruited and onboarded over 80 high-level technology experts to the company.

Previous experience as HR Business Partner and Learning and Development professional for global service sector company. Responsible for the 360 process, Global Management Trainee program, planning and implementing training programs, trainer of company’s service culture program. Strategic partner to company C-level management.

Experience working for non-profits in the US and Finland. Served as Volunteer Board Member responsible for professional development activities for international professionals

Proficient on MS Office Suite, LinkedIn, ADP Run, and Talent Adore recruitment system.

Master of Social Sciences from the University of Helsinki, Finland. Holds a SHRM-SCP certification and ACC level coaching credential from the International Coaching Federation. Studied leadership coaching at George Mason University.

25+ years in educational technology product management from strategy, to development, marketing, scaling, and evaluation.  Particular expertise in identifying strategic opportunities to scale organizational impact and revenue, and designing products and services that center on the core needs of the customers served.

Currently independent contractor designing, developing and scaling a state-wide professional learning exchange to improve collaboration and efficiency among public education sources for educator professional learning.  Work includes balancing complex partnerships with the Education Department, Ed Service Centers, and non-profit providers of professional learning.

15 years creating professional learning offering for a national teacher organization.  Repurposed assessment tools to create a professional learning product and pathway from teacher prep to master teacher status, reaching new markets and creating an on-ramp for new teachers to pursue mastery
Created video coaching library based on unedited classroom video of certified master teachers.  Aligned content to key standards and created integrations and partnerships for ease of use in teacher preparation and professional learning.

3 years with public television developing online professional learning resources to engage teachers and students more deeply in educational programming and resources.

Proficiency in Microsoft & Google suites, video-conferencing platforms, SLACK, agile project management tools, Jira, etc.

MBA, Virginia Tech; BA Grand Valley State University

10 years of experience in business operations, with supervisory roles in operations, accounting/billing, human resources, and customer/contractor engagement. Experience working in small business and government contracting settings.

5 years at government contracting company where she was promoted 3 times to Director of Operations. Led a back-office team of 8 people.

Expertise in making process improvements, improving data quality and implementation, and working in fast-paced environments.

Awarded a performance award in recognition of her “strength, courage, and leadership” supporting her operation department’s upgrade campaign. She led the effort to implement new HR, Accounting, Payroll and Timekeeping systems.

Previous experience in bookkeeping, staffing, invoicing, writing and social media.

Proficient in MS Office Suite, Quickbooks, Paylocity, BambooHR, and PROCAS.

B.S., Communication Arts, Salisbury University.

Professional with strong project coordination and administrative skills, honed by 15+ years of experience as a special education teacher. Eager to transition from a school to a business or nonprofit setting. Strong interest in human resource management.

Currently special education teacher focused on assessing student skills, determining needs, providing data driven instruction, teaching behavioral strategies, and developing Individualized Education Plans (IEPs) for each student.

8 years delivering school psychological services including assessment, data collection and analysis, consultation, intervention planning and development, instructional support, skills training, and family/school/community collaboration.

Managed swim team of 120+ members (2019-2022). Planned events/meets, recruited and coordinated volunteers, hired coaching staff, managed email correspondence and registration/payments, developed and updated website, and oversaw fundraising efforts.

Intermediate proficiency in Google Suite, MS Office Suite (Word, Excel PowerPoint), and numerous email, social media and video conferencing platforms.

M.Ed., Special Education, George Mason University, M.Ed., School Psychology, UNC-Chapel Hill, and B.A., Psychology, Northwestern University.