A.B. is a top-performing Account Manager with 20+ years sales and marketing experience across multiple industries including software, education, retail, hospitality, and publishing. In her current position, she manages a SaaS platform for over 350 schools nationwide and is recognized as a expert on the company’s product. She has extensive experience in leading the customer life cycle from inception and client training to renewals and upselling, creating added value with every interaction. Over the past four years, she has increased sales by 30% through her diligent service and intuitive customer support. In 2020, she achieved 300% quota and worked as a leading individual contributor in a strong team selling environment. A.B. thrives on problem solving in both client relationships and through internal collaboration. She is committed to building long-term customer satisfaction by delivering exemplary service and support. In addition to her success in corporate account management, she has proven leadership experience in a variety of nonprofit organizations. In her multi-year volunteer role for the 501(c) 3 A Better Chance, she doubled the revenue goal for their large-scale fundraiser, secured partnerships with dozens of corporate sponsors, and achieved record turnout at the event. She is proficient in technical skills including Salesforce, Pipedrive, Microsoft Teams, Microsoft Office Suite, Trello, and all social media platforms. A.B. received her Bachelor’s degree from Union College in NY.