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A.O. (Manchester, MA)

Operations and finance professional with 10+ years of financial and project management experience in the government and non-profit sector and 2 years’ experience in administration. Currently working as a consultant to two non-profits providing program management, recruiting, marketing, communications, outreach and event management expertise to affect behavior change around commuting. For 3 years she worked at A Better City, a non-profit dedicated to improving transportation, land use, and environmental policies for the City of Boston and all of Massachusetts. At ABC she managed a Transportation Management Association which included running all daily operations of the commuter programs from administrative functions to member relations/development, and all communication with board members, commuters, and other agencies as well as organizing commuter workshops, outreach events, and awards ceremonies. Under her direction, she grew the membership by 30% and increased participation in all of the commuter programs by over 25%. From 2008-2011, she was the Associate Director of Advancement Services at Brandeis University’s Development office where she supervised a staff of 12 people who processed all donations to the University and maintained the accuracy of an 80,000+ record fundraising database. She developed training programs and standards on how to code donations and update the fundraising database in a uniform manner, reducing errors and improving the robustness of the data to effectively solicit prospects and donors. She also increased morale by improving communication among the staff and creating an uplifting but challenging atmosphere. Prior to this position, when she was finishing up her master’s thesis, she worked at Brandeis University as a payroll temp in the Development office. In this role, she processed payroll for 150 employees and supported an Annual Fund Officer. It was in this position that she was recruited by the VP of Development to apply for the Associate Director position. From 2000-2004, she was a Finance Officer in the Air Force stationed at Hanscom AFB. Her last supervisor created a position so she could return as a government contractor for a year prior to going to grad school. While working at Hanscom Air Force base, she was responsible for the financial planning, budgeting, forecasting, reconciling, and reporting for multiple Federal Acquisition programs whose budgets ranged from $10M-100M. In this role, she was the financial specialist on a multi-disciplinary team who advised on the proper/full use of funds and executed the program budget based upon monthly/yearly target goals. She also worked directly with the CFO in consolidating responses for various projects from across the financial divisions. She served as a cost estimator leading a team in performing cost estimates, what if drills, and other rapid-fire responses and tasks. A.O. is proficient in Microsoft Word, Excel, Powerpoint, Access, PeopleSoft, Dreamweaver, Millennium fundraising database, Constant Contact, as well as government-specific automated financial databases including LiveLink, CCARs, DSTAR, and IDOCS. She has a MA in Environmental Planning and Policy from Tufts University and a Bachelor of Business with a concentration in Finance from the University of Portland.

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