10+ years of professional experience in Digital Marketing, CRM Account Management, Project Management and Customer Management. Seeking mid-level marketing role with political component.
Advisory Board Member, The George Washington University School of Business Customer Experience Certificate Program. Expertise in providing excellent customer service to ensure business continuity and success.
Currently Account Coordinator for advertising agency (promoted from Political Account Manager and Digital Account Specialist in 3 years). Coordinate digital advertising campaigns for 30+ Account Executives and 500+ advertiser accounts that generate $6M in quarterly revenue.
Regional Operations Manager for 21 alcoholic beverage retail outlets (promoted from Sales Associate, Relief Manager, and Store Manager in 6 years). Hired, trained, and supervised 200+ employees, and wrote widely used manual for onboarding all new employees.
Advanced/Expert: MS Office Suite, Google Suite, Salesforce CRM, Facebook Business Manager. Intermediate in Voter File/Donor File Management, DSP (Demand Side Platforms) and DMP (Data Management Platforms).
Master of Professional Studies in Political Management, The George Washington University. Customer Experience Certificate in progress, The George Washington University School of Business. Bachelor of the Arts in Political Science (Public Policy & Administration), Guilford College.