Most recently served as operations consultant at a music school (3 years). Led a project to reform the school’s student intake process, which included the roll-out of a new Salesforce CRM platform. Additionally, catalyzed an internal workgroup focused on improving coordination and customer service across all five campuses.
Served as Chief of Staff at a small nonprofit transitioning from start-up to established organization. Helped set organizational priorities and operating procedures, built a collaborative organizational culture.
Additional experience includes creating a framework for partnership building, policy writing, data analysis, board management, education programming/policy, and training.
Proficient in MS Office Suite, Google Workspace and Salesforce CRM.
MS in Nonprofit Leadership from the University of Pennsylvania; BS in Journalism from Indiana University. Has participated in board and nonprofit leadership training programs and is an avid volunteer.