• Sales and HR professional with 25 years of extensive experience in the culinary and retail industries.
• As Sales Manager for a corporate catering division, increased client retention by 15% and revenue by 20% through targeted loyalty programs and improved digital ordering experience.
• As Human Resource Manager at a culinary group, implemented HR initiatives that improved HR operations and increased employee engagement, reducing administrative costs by 20%.
• During temporary closure, served as Sales Associate and Merchandiser for a retail company, consistently meeting monthly sales goals and receiving recognition for service excellence.
• Proficient in HRIS systems (Paycom, Paylocity), CRM tools (Workforce), and software such as Caterease and Staffmate; skilled in data analysis and customer relationship building.
• BA in Business Management from Marymount University; certifications in HR from the Society for Human Resource Management (SHRM).

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