- Technical writing, learning and development, and instructional technology specialist seeking to transition from school into a business or nonprofit environment.
- As an Instructional Technology Specialist for 14 years, delivered staff learning materials via ILT, VILT, LMS, job aids, user guides, videos, and newsletters. Demonstrated knowledge of new and emerging educational technologies and their application.
- Developed project-based digital strategies for 700+ learners by integrating multiple educational technology tools used to record, organize, analyze, and present data. Completed growth assessments for over 1,300 learners and created data reports for managers. Maintained multiple educational technologies and assessment tools for over 1,200 learners.
As a contract technical writer for seven years, produced software documentation and training materials from initiation to completion. Published and created standards for online training using MiS Word, PowerPoint, MS Teams, and SharePoint. Interviewed and gathered data from Subject Matter Experts. Completed needs assessments and curated knowledge databases.
Proficient in Articulate Storyline, Vyond, Agile, SDLC, and SaaS, MS Teams, and Learning Management Systems.
MA in Teaching from National-Louis University; Certificate, Engineering Management from George Washington University; MA, Global Marketing from George Mason University; BA in Journalism from Temple University.