Software and support professional with 20 years of experience supporting web applications and large-scale IT infrastructure in the healthcare and hardware industries including 10 years in software development for Siemens
Additional experience providing testing, debugging, and patching in an Agile, client-facing environment; creating documentation, tracking feedback for product improvement, and developing end-user training materials
Technical skills include Windows, Mac OS, Linux, Jira, Confluence, Microsoft Office, Apple productivity apps, Photoshop, Navicat, NetBeans, Zendesk, SendGrid, and Twilio
BS in Electrical Engineering and MS in Computer Engineering with a minor in Business from Florida Atlantic University