D.W. (Potomac, MD)

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10+ years of experience as event/program coordinator and office administrave posions, demonstrang high levels of customer service, professionalism, organizaonal skills, efficiency, discreon and a strong work ethic.
Concurrently planned and implemented mulple high-quality programs for independent Senior adults at a non-profit organizaon (2019-2021). Seamlessly pivoted from in-person to zoom programs when covid hit. Was the first point of contact and spent many hours helping senior adults with on-line registraon and technical quesons so they could fully parcipate in virtual programs and reduce isolaon.
Account Manager/Event Planner at Medina Cuisine (2017-2019). Responsible for inial consultaons and all communication with clients. Provided on-site event coordination and management and liaised with clients and chef in fast-paced environment where she “went the extra mile” to deliver a perfect event to her clients.
Office Manager for solo practitioner doctor’s office (2012-2017), overseeing all administrative dues including invoicing, payments, insurance claims and communication, and renewals of professional licenses. First point of contact for patients, vendors and other medical praticces. Maintained schedule for all appointments; and trained new staff.
Proficient in MS Office Suite, Google Workspace, Zoom, Salesforce CRM, and SurveyMonkey. B.A., University of Maryland

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