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H.D. (Oak Hill, VA)

H.D. is a business operations and culture transformation leader with extensive private-sector and non-profit experience. Her skill sets encompass budget management and forecasting, strategy and execution, change management, project management, leadership development/staff training, brand development and HR Generalist. She brings an invaluable blend of best practices in business operations and talent development and, with this, an ability to identify organizational opportunities and solve challenges. She has worked for both large and small firms, including recognized brands such as Tommy Hilfiger, The National Gallery of Art, and the Smithsonian. She is currently a Consultant for a retail consulting firm working with consumer goods companies to adapt to extraordinary changes in the consumer world. From 2013-2018, she managed P&L and operations for a Smithsonian’s multiple retail businesses across 32 locations with 7 direct and 300+ indirect staff. She led numerous initiatives including driving new lines of business and leadership development training for her team.  During her time there, she was able to increase comp sales by 40%, decrease labor 6%, add $8M in new business, and increase employee satisfaction surveys to 85%. From 2008-2013, she worked for the same retail consulting firm, where she spent 2 years engaged by one client leading their merchant and operations teams. She also operated her own small business from 2002-2013. She has a Bachelors in Business Administration, Marketing and Retail Merchandising from Winthrop University.

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