H.R. is an administrative and customer service professional with 15+ years of experience in nonprofit public-sector and small business settings. She most recently provided HR administrative support for a small nonprofit client of FlexProfessionals. From 2014-2017, she worked as an Administrative Assistant at a national nonprofit representing local government officials. She tracked and reconciled project spending for more than 80 grants; provided technical assistance to grantees and members; provided administrative support to the grants management and contracting functions; managed logistics for travel and events; updated web pages and provided document support; and managed calendars. From 2013-2014, H.R. provided administrative and office management support to the head of two satellite offices of a national advocacy nonprofit. She spent four years working remotely providing customer service for a credit card company and several large retail companies. She is proficient in standard business software, including MS Office Suite and Adobe Pro. She is currently pursuing an Associate degree from Prince George’s Community College.