J.C. is an operations and project management professional with 17 years of experience supporting the goals of nonprofits, membership associations and small businesses. She most recently worked for a healthcare consulting firm developing process improvement plans, including streamlined forms for client information, a proposal pipeline for better managing the client proposal process, and systematic opportunities to gather client feedback. Prior to this, the bulk of her work was as an association management firm owner and association manager to six different member-based healthcare associations. As an association manager, she oversaw daily operations and annual organizational goals to include membership development, membership management and annual conference and meeting planning. She is proficient in MS Office Suite, Google Suite, Asana, and Proposify. She has an MPA from George Mason University and a Bachelors in Business Administration from Marymount University.