• Business operations professional with experience in the beauty and healthcare industries, specializing in managing day-to-day operations, financial oversight, customer service, and administrative support.
• Business owner of a day spa, overseeing a team of employees, client services, vendor relations, and financial management. Drives business growth through marketing strategies, social media campaigns, and word-of-mouth referrals, increasing client retention and retail revenue.
• Excels in providing exceptional customer care, supervising and scheduling staff, inventory management, handling confidential client information, and increasing retail revenue.
• Office Coordinator for a painting company, managing office operations, client interactions, project scopes, and developing strong client relationships; additional experience as Administrative Assistant for a large health plan provider, managing workflows for clinical service databases.
• Proficient in Google Docs, Microsoft Office, Square POS, and inventory management software.
• BS in Business Administration from Southern New Hampshire University; Health Specialization from Northern Essex Community College.

ID 85220