K.B. (Germantown, MD)

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Program Manager and Compliance Specialist with 20+ years experience developing targeted programs for older adults and at-risk populations. Skilled in quality assurance, process streamlining, training, and regulatory oversight in highly regulated industries, including nonprofits, state government, and private sector.
Nutrition program manager for nonprofit, 162-bed retirement home (2017 – 2020). Developed quality assurance programs, instituted policies and procedures, and developed programs to improve outcomes, reduce costs, and adhere to industry standards and regulatory statutes.
Managed $4M territory of accounts for large-scale food distributor (2015 – 2016). Conducted business reviews to analyze spending and identify cost-savings strategies, presenting findings both orally and via Excel reports.
Provided regulatory oversight and guidance to nursing homes, hospitals, day care facilities, and schools (2005 – 2013). Conducted audits and presented training to ensure state and federal guidelines were met and funding received.
Created new programs for nonprofit continuing care retirement community (1995 – 2005).Successfully led departments through 15+ state and federal surveys with zero deficient practices identified throughout the course of her career.
Proficient in MS Office Suite, Google Suite, and custom data management systems. B.S. in Nutrition & Dietetics, University of DE.

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