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K.B. (Wolcott, CT)

  • Insurance industry leader with 25+ years of experience spanning roles in claims operations, IT business consulting, project oversight, and strategy & process management
  • Skilled in process improvement while maintaining customer engagement with expertise in centralizing support functions, reducing variations and expense, and improving staff retention
  • Proficient in MS Office Suite, Outlook, SharePoint MS Office Teams, WebEx, and Skype
  • BA in Management and Business Administration from American Intercontinental University

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