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K.D. (Fairfax, VA)

  • Business analyst and project management professional with experience in process creation and improvement, root cause and gap analysis, and training creation.
  • Currently employed in the education and training directorate of a government agency (military), managing the creation of online training courses and orientation and onboarding programs. Conduct market analysis to identify enterprise wide gaps. including causes and develop suitable solutions. Support the development of annual training plans aligned to Joint Commission standards as well as professional development training.
  • Received letters of appreciation for work on the development and launch of two computer-based training programs used to train military service members worldwide.
  • Proficient with MS Office Suite (including intermediate experience with Word, PowerPoint, and Excel), Google Suite, Microsoft Teams, Adobe Connect, Zoom, and Qualtrics.
  • B.S. in Business Administration with Human Resource Management concentration from Ithaca College

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