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K.I. (Silver Spring, MD)

  • Operations professional with proven expertise in implementing technology-driven solutions, streamlining processes through automation, data security enhancements, and IT infrastructure optimization to drive operational efficiency.
  • Successfully revamped a 20-year-old homecare business, addressing inefficiencies, implementing data security enhancements, and streamlining processes, resulting in reduced operating costs of 18% and increased revenue growth of 12% in the first year.
  • Established and grew her County’s first “Creative Wellness Center,” growing the business by 15% each year. Designed a 5,700 sq ft venue with specialized studios and hosted monthly events, increasing community engagement by 35%.  Forged key partnerships, broadening outreach and increasing referral networks by 10%.
  • As President of a General Contracting business, steered the company’s growth from $110,000 to $1.2 million over 10 years upholding a 10% net profit.  Specialized in commercial contract (65%) and service (35%) work, establishing a strong market presence in the DMV area, winning lucrative contracts valued up to $250,000.
  • BA in Arts from Maryland Institute College of Art; Certification in Project Management.

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