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K.J. (Boston, MA)

  • IT professional with 18+ years of experience helping small businesses, nonprofits and educational organizations identify and implement the best IT solutions for their organizations
  • Co-owned an IT services firm that worked with other local and national Managed Service Providers (MSPs); managed a field & administrative staff of 22 employees
  • Expertise in diagnosing IT issues, providing solutions and managing projects for IT upgrades and implementation, strategizing targeted IT plans, and managing day-to-day administration and client services
  • Proficient in MS Office, Outlook and Exchange, OneNote, Publisher, Google Suite, multiple SMB Cloud-based business applications, and Mac and PC environments
  • BA in Political Science from Northeastern University

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