K. K. has over 20 years of experience as a Project Manager across all phases of the systems development lifecycle including global implementations, custom development, software installations, upgrades, configurations, training and maintenance. She spent 4 years with IPNet Solutions, a start-up software company, managing custom development and deployment projects, creating documentation and user guides and defining internal project management standards and practices. K. K. was consistently requested for repeat work with customers and earned a Customer CARE award for her dedication. She has also worked as an SAP / EDI consultant with Deloitte & Touche. K. K. holds a BSBA with a certificate in Computer Information Systems from Western New England College and a PMP Certification from Bryant University.