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K.M. (Boston, MA)

  • Sales and operations professional with 20 years of experience with focus on customer service in the travel, legal and retail industries
  • Sales leader at luxury travel company creating custom high-end tours; expertise in account management, supporting the full sales cycle, and business development
  • Early experience includes HR in the travel insurance industry; implementing HR processes focused on recruiting, onboarding, training, performance management, and operational support
  • Advanced proficiency in MS Office Suite and Salesforce
  • BA in International Relations from the Richmond University in London, UK

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