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K.T. (Sterling, VA)

K.T. has 25+ years of high-level operations experience, including managing HR and recruiting functions, call centers, and facilities for both large and small organizations. She has routinely taken on special project and initiatives, including overseeing complicated office moves. Since relocating to the area in 2010, K.T. has been an independent Business Consultant, providing HR and operations support to small businesses and working with commercial real estate attorneys conducting complex settlements. From 1993-2009, K. T. worked for Anthem Blue Cross Blue Shield (government contractor), where she quickly moved through the ranks and successfully managed up to 300 associates (HR supervisors, HR associates, administrative clerks, medical review RN’s, analysts, customer service and claims, etc.). Her work at Anthem involved recruiting, interviewing, on boarding, staffing, training, manpower planning, and forecasting in a virtual, multi-state environment. She also oversaw three separate department moves and build outs, each involving over 300 people, as well as large system integration projects. She began her career working in HR for a retail giant, managing daily operations of a department that serviced over 5K employees.

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