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M.P. (Londonderry, NH)

  • Practice Manager professional with extensive experience in the healthcare industry, specializing in workflow and records management,  resource utilization, practice management, insurance billing, HIPAA, and operational efficiency.
  • Led training for new staff, managed daily operations including provider schedules and financial operations, and facilitated communication between providers at Mass General Brigham Lurie Center for Autism.
  • Managed day-to-day office operations, resolved customer inquiries and complaints, and developed office procedures to improve efficiency at Shields Healthcare Group and Charles River Pediatrics.
  • Medical Billing Specialist with expertise in maintaining payment records, submitting claims, resolving discrepancies, and interacting with patients and insurance providers.
  • Proficient in EMR-EPIC.
  • Completed coursework in Medical Assisting at American Career Institute; EMT certification from Bunker Hill Community College.

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