M.R. is a business operations and client relationship management professional with 10+ years of experience working for a big-four Public Accounting firm. From 2004-2019 he worked for Pricewaterhouse Coopers, he coordinated with 5 cross-functional tax teams, performing a wide-range of administration and project management functions. He prepared engagement contracts and statement of work agreements, tracked compliance and budgets, and managed accounts with revenue exceeding $50K in Salesforce. Additionally, he coordinated 300+ tax correspondences quarterly, processed corporate and individual tax returns, gathered tax information, updated project status, maintained confidential tax data through Sharefile, and prepared client deliverables. Prior to his, M.R. worked for Pitney Bowes for 8+ years, where he was promoted to Customer Service Manager. At Pitney Bowes, he managed the distribution of workload among employees, set department objectives, trained 22 employees using the Total Quality Management (TQM) process. and monitored and trained employees through subsequent performance analysis for organizational efficiency. He has a Bachelors from George Mason University and certificates in business management, eCommerce and Marketing from NVCC.