S.K. is a Software Test Analyst with 7 years of experience working for global technology firms, where she led testing, requirements analysis. and QA on key client accounts including Pfizer and Bank of America. She has expertise in test planning, design and execution; user support and training, UX, UI, usability and accessibility testing; smoke, functional, regression, end-to-end, and acceptance testing; and defect tracking and analysis. She is currently working on a short-term project to help a school convert from a manual operations system to Salesforce by conducting user testing and evaluation on the newly configured system. While on career break, she has also kept her skills sharp by serving as a Tester for a trivia game mobile application and as a mentor and trainer of junior testers at her former employer. From 2013-2014, she was Test Analyst for quTIP.com, a global firm specializing in healthcare solutions and mobile applications. She worked in an agile environment with project managers on all test phases for the company’s largest account with Pfizer Pharmaceutical. From 2008-2013, she worked as QC Lead for NTPSoftware, a U.S-based firm specializing in data storage solutions and data management. She worked in a 100% remote environment with a U.S. team on the Bank of America account. She is Proficient in test management tools (TFS, JIRA, Testlog); databases (MS SQL Server, MS Access); and agile, waterfall, and scrum methodologies.