S.P. is an award-winning technical writer and editor with 12+ years of experience managing documentation projects to meet an organization’s compliance, training, or customer service goals. Her diverse experience includes positions in government, technology, and higher education. Currently, S.P. creates and edits sensitive internal documents, updates web content, and manages electronic records for a higher education provider. Between 2003 and 2015, S.P. worked six years at U.S. embassies in Guatemala and Cuba. In various roles, she planned and executed complex writing projects, including reports for Congress and the executive branch and social media outreach. From 2000-2003, as an independent contractor, S.P. created online help systems and interactive, web-based training modules for technology and wireless industry clients. From 1997-2000, S.P. worked as a technical writer and web content manager for software and eLearning companies in the Seattle area, documenting nearly every phase of the software and web development life cycles. S.P. is advanced proficient in MS Office Suite and proficient in WordPress, CommonSpot, Hootsuite, Adobe Creative Cloud, HTML, RoboHelp, MS Project, and MS Teams. She has a BA from Grinnell College and a Professional Certification in Technical Writing and Editing from the University of Washington.