T.B. is a marketing communications and technical writing professional with an MBA and PMP certification. She has 15+ years experience spanning communications strategy and management, brand development and operational risk. She was an Operational Risk Consultant with Inter-American Development Bank from 2013-2015 where she helped lead the effort to update the Bank’s Risk Taxonomy as well as re-brand the group and its risk advisory services to internal customers. From 2012-2013 she was a consultant with Bank of America where she specialized in analyzing and writing policies and procedures to ensure compliance with bank policy and regulatory mandates. Prior to consulting, she was employed for seven years (2005 – 2012) at Fannie Mae in progressively responsible roles, starting as a Communications Manager and, after 3 promotions, Director of Operational Risk Management & Process Excellence. She oversaw reporting, PMO, governance and remediation efforts. She has an MBA and BA from the University of Maryland and MS in Technical Communication Management from Mercer University.