Z.D. has 10+ years of experience in financial and business analysis, account management and customer service with a proven track record of exceeding targets, simplifying processes, and finding innovative solutions to client problems. From 2013-2014 she worked as a Financial and Business Analyst for USAID’s PEPFAR program, where she was awarded for saving 27% of annual program costs by rectifying a multi-million dollar financial discrepancy. From 2008-2012 she was an Assistant VP and Licensed Personal Financial Specialist for Bank of America where she consistently received performance awards for meeting targets. From 2003-2006 she was a Contracts Manager for Cummins Diesel in South Africa, where she co-designed and implemented a new maintenance schedule that reduced downtime and resulted in overall program savings of 80% in the first year. She also designed a streamlined reporting system that improved staff productivity by 20%. She is advanced proficient in Excel and able to master new software quickly. She has a Bachelors from Boston University.