Customer service and operations professional with 25+ years of experience in the nonprofit, healthcare, and wellness industries

Expertise in patient advocacy, grievance resolution, and customer service in the hospital environment, works as a patient liaison to improve the hospital’s customer experience

Additional focus in program management for a nonprofit including donor outreach, building strategic partnerships, fundraising, and budget management

Proficient in MS Office Suite, Google Suite, Meditech Expanse, Epic, Social Media, and video conferencing platforms

MA in Counseling Psychology from Lesley University, BFA in Film/Television from New York University

• Attorney with +10 years of experience handling corporate, real estate, and business transactions for national and international commercial and residential real estate clients
• Expertise in contract legal work including negotiation as well as drafting and reviewing of contracts for sales, construction, marketing, professional services, and vendor agreements
• Additional legal work in employment law focused on offer letters, severance agreements, non-competes and other agreements
• 4+ years’ experience as a grant accountant for profit and nonprofit companies in the R&D industry
• JD from Northeastern University, Member of the MA Bar, BA in Business Administration from the University of Massachusetts, Amherst

• Business operations professional with over 20 years of experience working in both start-up and large organizations in the financial services, life sciences, and wellness industries
• Expertise in process redesign, technology initiatives, project planning, risk mitigation, and capturing/monitoring operational metrics to provide insights to leadership on operational trends
• Most recently worked at a biotech start-up with responsibilities including finance/budgeting, HR, project management, shareholder documentation, and relationship management; owned successful nutrition & wellness business for 10+ years
• Proficient in MS Office Suite, Google Suite, Monday.com, QuickBooks Online, and Gusto Payroll
• MA in Nutrition and Holistic Health from Lesley University and BA in Finance from Bentley University

• Insurance industry leader with 25+ years of experience spanning roles in claims operations, IT business consulting, project oversight, and strategy & process management
• Skilled in process improvement while maintaining customer engagement with expertise in centralizing support functions, reducing variations and expense, and improving staff retention
• Proficient in MS Office Suite, Outlook, SharePoint MS Office Teams, WebEx, and Skype
• BA in Management and Business Administration from American Intercontinental University

• Communications and event management professional with 20+ years of experience working for both B2B and nonprofit organizations
• Expertise in developing and implementing strategic communication and marketing plans (both for internal and external stakeholders), content creation, and providing editorial oversight to drive corporate goals and employee engagement specializing in DEI initiatives
• 11 years of experience with Topco Associates (grocery retail cooperative) in event management, execution of large scale events up to $1M+ budget
• Proficient in MS Office Suite, Salesforce, HubSpot, Constant Contact, CVent, and MSteams
• BS in Recreation Administration from the University of New Hampshire; Certified Meeting Professional (CMP)

• Project Management and QA analysis & testing professional with 10+ years of experience in retail, high tech, health care and nonprofit industries
• Expertise in database testing and business analysis across multiple platforms and devices; 5+ years managing large-scale databases and programs ($1M – $25M/yr in revenue); acted as close liaison to engineering, product development, customer care and marketing
• Independent consultant to several clients in the e-commerce, marketing services, recruitment, and travel industries where she provided operational support, as well as detailed internet research and report writing
• Proficient in MS Office Suite, SharePoint, Google Suite, Visio, Tableau, SQL, Jira, Slack,  and Zoom
• MBA from Simmons University; BA in Economics from the University of Massachusetts, Amherst

• Communications and administrative professional with 20 years of experience writing, editing, and HR/sales support at Axent and freelance assignments
• Focused experience in marketing communications (online content, white papers, brochures, email content) for various organizations
• Additional writing skills span creative writing, storytelling, teaching, social media, copywriting, publishing, editing, and blogging; essays have appeared in various publications including Huffington Post and NEDA.org
• Proficient in Microsoft Office Suite and WordPress
• BA in English from Providence College

• Learning and development professional with 10 years’ experience in instructional design, facilitation, and learning coordination at Fidelity Investments and Lighthouse Academies
• Additional experience in community relations for a large, privately held organization that spanned program and project management, communications, event management, marketing production, and fundraising
• Advanced proficiency in Microsoft Office Suite, Adobe Creative Suite, G-Suite, WordPress, PageMaker, Audacity, Lectora, Constant Contact, Mailchimp, Pictavo, Facebook, Instagram, Twitter, Articulate Rise, Articulate Storyline/Captivate
• BA in Art from the University of Massachusetts, Amherst

• 15+ years of partnership and program management experience supporting corporate donors, volunteers, and students with specialized skills related to community engagement, event planning, and experiential learning in non-profit and large university environments
• Recent experience focused on experiential learning programs supporting 300+ students annually, placing 150+ in internships with faculty and off-site nonprofit and government agencies
• Additional experience as director for membership organization (2010-2011), managing annual conference and membership support; early career experience leading 40+ civic engagement events nationally, engaging 5000+ volunteers and securing $1M+ in corporate partnerships
• Advanced Proficiency in MS Office Suite (expert Excel), Google Suite, videoconferencing platforms;  experienced with Teams, custom data management software, QuickBooks, ADP Payroll, and social media platforms
• MBA from the University of Massachusetts, Lowell and BBA with concentration in Accounting from the University of Massachusetts, Amherst

Seasoned retail professional with over 20+ years of experience in buying, planning, operations, and sales management experience in both large traditional and small startup companies. Her most recent role was at a start-up company where she launched a private label branded retail and e-commerce merchandise program. This included all aspects of sourcing, buying, design, forecasting, and visual marketing. Additionally, her responsibilities included purchasing uniforms, paper products, and some food and beverage categories. Additionally, she has experience in growth management having multiple experiences with companies on a fast growth track. She has a Bachelors degree in Economics and Retail Management from Simmons University. She is well versed in MS Office products, highly proficient in Excel, Powerpoint, and Word and has experience with Shopify, Magento, and various ERP systems.