• Business Intelligence professional with over 10 years of experience in the tech space, developing and executing project plans using Agile methodology
• Streamlined reporting processes for a global finance team, coordinating and presenting finance policies, centralizing documentation, and managing cross-functional collaboration
• Conducted data analysis and team interviews to understand gaps and inconsistencies with CRM system and reporting; utilized Salesforce and Power BI to extract data and create data dashboards
• Designed and developed product requirements to provide world-class healthcare survey solutions for various healthcare organizations and medical centers
• Built a SaaS platform delivering an integrated online health benefits shopping and enrollment experience for employers and employees; launched over 40 employer platforms
• Advanced proficiency in MS Office, Google Suite, JIRA, Confluence, and Power BI. Proficient in Asana, Trello, Salesforce, SharePoint, WordPress, Visio, and other design and collaboration software
• BS in Psychology from Virginia Commonwealth University

• 13+ years of progressive consultative HR experience including executive-level support, across various HR functions

• Current HR Specialist at a government-authorized nonprofit, offering advisory insight on consistent execution of HR policies, data integrity, process improvement, and successful change implementation. Developed plans and supported clients in transition to new processes, systems, and tools, facilitating departmental reorgs, RTO, onboarding/offboarding, and retention program changes

• Developed action-planning initiatives for improved firm-wide process efficiency, engaging with leaders across 18 departments, resulting in inception of organizational Lean Six Sigma focus enterprise

• Developed a workforce planning strategy at XpresSpa for 30+ national spas, establishing efficiency, and minimizing loss. Investigated termination trends, conducted exit interviews, and determined critical causes of attrition to develop solutions for retention

• Proficient in MS Office, HRIS (Workday, Taleo, PeopleSoft, ADP), and Degreed. SPHR-certified; Lean Six Sigma Green Belt certification in progress

• BBA in Human Resource Management from Temple University

• Over 25 years of accounting and financial reporting experience for large and small organizations
• Worked at two nonprofits from 2012-2020 where she improved internal controls, changed the basis of accounting from cash to accrual, implemented an annual budgeting process, and reported the budget vs actual results to the Board. Prepared each organization’s first audited financial statements in accordance with GAAP.  Additionally, performed all accounting functions, including A/R, A/P, payroll, reconciliations, and tax filings.  Created a compliance review process to ensure that all local, state, and federal taxes were filed in a timely manner
• Worked at Appian Corporation for over 10 years during a period of extreme growth.  Hired as the first accountant and worked in various roles from Finance Manager to Director of Contracts and Revenue Accounting
• Volunteer experience includes being treasurer for a club lacrosse organization and a youth soccer team and assisting a local preschool in its budgeting process and reconciliation of its books
• Proficient in MS Office, Quickbooks (Online and Desktop), and ADP. Experienced with JDEdwards, PeopleSoft, and Peachtree
• BS in Business Administration, Major in Accounting, from Georgetown University

• 21 years of experience in Communications, Sales & Marketing, and PR in the Firearms/Outdoor, Wine & Liquor, Medical Non-Profit, Fitness, and Insurance industries, including six promotions at four companies
• Director of Operations & Marketing for a nonprofit medical center where she developed and delivered training programs on systems, processes, and policies and managed call center and client schedules
• Initiated and managed 200% growth in social media presence through strategic promotions, content creation, and collaboration for a Mexican-based manufactured goods company
• Directed marketing communications, advertising, and promotional collateral across diverse target audiences and marketing channels, including military/government, law enforcement, and retail consumer goods for various companies including Otis Technology, where she helped to establish and expand the first marketing department for a $59M company primarily serving the military
• Led the conception and direction of a manufacturing company’s first national B2C and B2B TV commercials. Resulted in increased brand awareness and secured pro bono product spotlights in top industry publications, valued at over $100K in advertorial
• Proficiency in MS Office, Salesforce, eKyros, CRM, Constant Contact, Mail Chimp, MyEmma, Hootesuite, Canva, SAP Concur, WordPress, and Google Analytics
• BA in Mass Communications/Journalism from St. John Fisher College; Minor in English Writing. Additional training: Crisis Ready training (Crisis Ready Institute), Conversational in Spanish, Lean White Belt/CITEC, 200-hr Registered Yoga Teacher

• Administrative professional with experience managing projects and cross-functional teams for both nonprofits and government
• Led teams in the support of 7 public art projects. Managed budgets, reports, and compliance for grants ranging from $50,000 to $500,000. Developed 20+ free interactive art programs tailored to diverse community needs across 27  municipalities in Prince George’s County
• Worked as a legislative aid and the POC for constituents, lobbyists, and elected officials. Handled inquiries, maintained meeting notes, coordinated legislative tasks, managed constituent concerns, analyzed legal documents, and contributed to the passage of Maryland State laws
• Resolved over 150 constituent concerns, implementing an outreach strategy that significantly  improved connections and satisfaction on behalf of 85,000+ constituents
• Branch manager at a marketing corporation, managing team sales representatives, sales teams, product inventory, and achieving significant personal sales goals
• Intermediate proficiency in MS Office, Google Suite, AWS Cloud Practitioner  Subbmittable, Slack, Constant Contact, Canva, and social media analytics
• BS in Business Marketing from Hampton University

• 14 years experience helping businesses win Federal contracts as a Proposal Manager and Writer. Eager to re-enter the workforce after a career break

• Led proposal teams of up to 25 professionals representing operations, technical, contracts, pricing, and administration for a large multinational company (2016-2022).  Contributed to the company’s 90% recompete win rate and 55% new business win rate

• Managed or contributed writing to support contract wins including the Naval Facilities Engineering (NAVFAC) Anti-Terrorism Force Protection Systems (AT/FP) Ashore Program Global Sustainment contract win ($249M contract award) and the Naval Information Warfare Center (NIWC) AT/FP Electronic Security Systems (ESS) proposal win ($232M contract award)

• Designed the resume format and interviewed candidates to develop 30 resumes for the Naval Forces Logistics (NFL) supply chain new business win ($209M contract award)

• Proficient in MS Word and MS SharePoint; advanced skills in MS Excel and PowerPoint

• BA in Economics from Syracuse University; APMP, Certification Foundation, 2021; Six Sigma Yellow Belt, Institute for Continuous Improvement in Public Services (ICiPS), 2020

• 17+ years experience in operations and marketing and a recent graduate of both paralegal and advanced paralegal certification programs. Excited to transition into the legal field as a legal assistant or paralegal

• Co-owner of Headcase, LLC (Jan. 2014 – present), a boutique dental laboratory servicing dental practices nationwide.  Managed in-house administration, including financial management, budgets, payroll, technical troubleshooting, and records management. Also led all marketing, and business development efforts

• As a Marketing Specialist for a variety of companies, gained deep experience in crafting high-level internal and external communications,  researching target markets and key messaging, and working closely with executive stakeholders, business owners, and legal counsel

• Strong proficiency in MS Office (Word, PowerPoint, Outlook); Intermediate proficiency in Excel

• MBA in Marketing from Florida Atlantic University; BS in Sociology from Florida State University. Paralegal and advanced paralegal certifications from George Mason University

• Executive Assistant with 14 years of experience in calendar and email management, travel coordination, meeting management, and meeting and event planning
• 8 years supporting the President, CFO, and legal counsel for Kapsch Traffic Founder, a company that manufactures the E-ZPass.  Promoted to oversee and mentor other Executive Assistants and Office Managers within the company
• Managed the President’s office at ITS America. Made frequent and complex domestic/international travel arrangements, oversaw executive’s busy calendar; responsible for Office Managerial duties, including expense reports and liaison with Board Members
• Volunteer at House of Mercy in Manassas, Virginia, and Life Care Center in New Market, Virginia
• Proficient in Microsoft Office, Microsoft Teams, Webex, SharePoint, Lotus Notes, CRM, Scanning, Telepresence, Workday, Adobe Acrobat, Concur, Outlook, OneDrive, Quicken and is a Notary
• Coursework completed in Southern Seminary, Junior College in Buena Vista, Virginia

• Executive Support professional with over 20 years of experience in providing high-level administrative assistance to CEOs and multiple executives at once, in industries such as healthcare, architecture, consulting, and education
• Supported top executives at Surescripts by managing calendars, arranging travel, creating presentations, and organizing internal/external meetings and events
• Executive Assistant at a prestigious architecture firm, supporting the Managing Principal, Chairwoman, Senior Principal, and four additional principal architects. Handled calendar management, event planning, travel arrangements, and DEIB initiatives. Provided IT support and set-up with all internal and external meetings (WebEx, BlueJeans, MeetingBridge, etc.), including A/V set-up
• Senior Administrative Assistant at Deloitte, providing executive-level support to partners, principals, and managing directors, managing calendars and planning events
• Proficient in MS Office Suite, Concur, SharePoint, Salesforce, social media platforms, and various video conferencing and collaboration tools. Skilled in multiple languages including French, Spanish, and Italian
• BA in English Literature and Writing from George Mason University

10+ years of C-suite Executive Administrative Assistant experience supporting high-level executives at a well-known global hotel company and an international private wealth management firm

Currently, the EA to a Division President and a Senior Vice-President at a well-known Fortune 100 company, managing  busy executive’s personal and private affairs, including estate management, home office, Board appointments, and day-to-day corporate responsibilities

Expertise working with top-level executives and their teams, managing multiple calendars, scheduling meetings, booking travel, performing expense reporting, planning events, managing email correspondences, and handling special projects

Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, Concur, Salesforce, HubSpot, SharePoint, Ariba, QuickBooks, Workday, Delphi, Slack, Teams, and other software and systems

BS in Political Science/International Relations from the University of Southern California (USC)