S.P. is an award-winning technical writer and editor with 12+ years of experience managing documentation projects to meet an organization’s compliance, training, or customer service goals. Her diverse experience includes positions in government, technology, and higher education. Currently, S.P. creates and edits sensitive internal documents, updates web content, and manages electronic records for a higher education provider. Between 2003 and 2015, S.P. worked six years at U.S. embassies in Guatemala and Cuba. In various roles, she planned and executed complex writing projects, including reports for Congress and the executive branch and social media outreach. From 2000-2003, as an independent contractor, S.P. created online help systems and interactive, web-based training modules for technology and wireless industry clients. From 1997-2000, S.P. worked as a technical writer and web content manager for software and eLearning companies in the Seattle area, documenting nearly every phase of the software and web development life cycles. S.P. is advanced proficient in MS Office Suite and proficient in WordPress, CommonSpot, Hootsuite, Adobe Creative Cloud, HTML, RoboHelp, MS Project, and MS Teams. She has a BA from Grinnell College and a Professional Certification in Technical Writing and Editing from the University of Washington.

D.K. has 20+ years of experience in marketing, inside sales, and client success at Bloomberg BNA, where she most recently served as Customer Success Manager and Product & Client Services Manager. She is currently an Independent Marketing Consultant. Throughout her career she has leveraged her sales, marketing, and communications skills to drive revenue growth and improve client engagement and retention. Her experience includes sales, training, account management, communications, and marketing strategy. Her most recent consulting engagement involved development and execution of a marketing plan that included web content development, digital marketing, and trade show management that resulted in new business as well as increased brand awareness. She specializes in developing strategic marketing and customer support solutions that deliver results. She has a BS in Marketing from University of Maryland, College Park, MD.

K.M. is a C-suite level corporate communications and media relations professional. He specializes in serving as a corporate spokesperson, media training, issues management, corporate crisis management, speech writing, senior executive employee and public communications (i.e., op-eds, official statements, executive “for signature” writing needs and more), government relations communications, and management/board communications. Since 2006, he has been an independent communications consultant directing media relations and marketing for association, nonprofit, law firm, and small business clients. From 2001-2006, he served as Director of Corporate Communications & Senior Writer at The United Illuminating Company. Prior to this, he was Manager of Public Relations, Media & Employee Communications for Verizon Wireless, NYC Metro Region and held several communications management roles at Southern New England Telecommunications (now AT&T). K.M. is professionally media trained and holds a BA from Georgetown University.

M.C. is a finance and accounting professional with 30+ years of experience working for large IT companies and, more recently, small businesses.  Since 2012, he has worked for a family-owned HVAC company where he is responsible for revenue reporting; analyzing and generating commissions, bonuses, and incentives; and managing vendor relations including accounts payable and incentive rebates. From 2010-2012 he served as Operations Manager at Symantec. From 2000-2010 he was a Financial Analyst and Operations Manager with Sun Microsystems and Oracle. He began his career at UNISYS where he was responsible for billing and accounts receivables and was promoted to Assets Manager. MC has a BA in Business Administration from Averett University.

Detail-oriented professional educator with a recent Top Secret security clearance. From 2015-2017, L.M. supervised a team of four, responsible for independently developing a comprehensive morale and welfare program addressing eight areas of responsibility for over 100 government employees and their families. She collected data and analyzed trends using a variety of sources, after which she submitted detailed reports to senior leadership. L.M. edited a weekly newsletter, checking its contents for conciseness, clarity and ensuring compliance with current USG policy. She was awarded a Superior Honor award for her leadership and innovation. L.M. also spent over ten years as an educator, planning lessons, delivering content, and reviewing students’ work for completeness and correctness. She led teams to develop customized education plans complying with all state and federal standards. She is proficient in using the Microsoft Office Suite. L.M. has a Masters in Education from Delaware State University and a Bachelors in Education from Shippensburg State University.

Army veteran and versatile management professional with a decade of project and program management experience providing successful business outcomes across several different industries, frequently under especially challenging conditions in the Middle-East and Southwest Asia. For the past 3 years, K.L. has focused on furthering his education while launching a small business partnership with a former client reselling network services and hardware, which is currently on schedule to exceed first-year revenue targets. From 2008 to 2016, he provided management services for a small Federal Government contractor, successfully leading the delivery of over $120M in contracted services for several U.S. Government agencies, predominately the Department of Defense and Department of State, along with a number of aid organizations and commercial businesses. After completing his first project on schedule and under budget as an Independent Contractor in 2011, K.L transitioned into a direct role with the company and was assigned to improve a struggling project, which he later built into a full program and complementary line of business. In addition to expert management skills, he has supported past organizations directly or in consultative capacities providing proficient business development support, proposal writing services, research and analysis, report writing, auditing services, business administration, and strategy development. K.L. earned his Master’s in Business Administration (MBA) from Western Governors University in 2017, a Master’s Certificate in Lean Six Sigma Black Belt (LSSBB) from Villanova University in 2019, and he has held a Project Management Professional (PMP) certification with the Project Management Institute (PMI) since 2013. He has experience working with M.S. Office, PowerPoint, Excel and SharePoint, as well as Salesforce, Zoho, and Project Libre.

A.A. has 14 years of experience managing health care operations, from small clinics to large medical facilities. She brings strong budgeting and financial reporting and analysis skills and is eager to transition to a role where she can gain more experience in transactional accounting. Most recently, A.A. worked as a consultant to her former employer, a large health system, where she managed various projects and updated all administrative and clinical policies for a growing business line. From 2012 – 2017 A.A held progressively more complex roles within MedStar Health, culminating in a Director role for MedStar Health at Lafayette Centre – a large medical center in downtown DC. In this role, A.A was responsible for the planning, opening, and managing of a medical facility with over 150 associates, seeing an average of 500 patients daily. She is proficient in MS Office Suite, including advanced Excel. A.A. has a Masters in Healthcare Administration from the University of North Carolina at Chapel Hill, and a Bachelors in Gerontology from the University of Southern California

M.R. is a Deloitte and Touche-trained accounting professional with 12+ years of finance and management experience.  Prior to leaving the workforce, she was Controller of a large investment management company from 2002-2005. She managed an accounting team of 3 that was responsible for AR, AP, and collections. She provided account and expense analysis to track and control expenses, prepared financial statements, oversaw audit, and drafted financial annual reports to shareholders. She has held senior financial reporting and analysis roles at The Mills Corporation, American Management Systems (AMS), and MCI. At federal government contractor AMS, M.R. prepared financial statements, analyzed general ledger account activity, tracked revenues and expenses, provided SEC reporting, managed audits, and supported investor relations.  She created and implemented a contract review process for the company and taught a revenue recognition workshop to business managers to ensure GAAP compliance and strengthen internal controls. M.R. began her career as an auditor with Deloitte and Touche. She has an MBA from Loyola College and a BS in Accounting from the University of Maryland. She is proficient in MS Office (Intermediate Excel) and quickly masters an understanding of work flow and proprietary accounting software.

J.S. is a customer service and administrative support professional with strong analytical skills. She is eager to return to the workforce after serving in a multitude of volunteer roles. She recently returned to school to fulfill nursing prerequisites and was nominated for membership in The National Society of Collegiate Scholars. She has also volunteered for many years in teacher support and administrative roles at local elementary and high schools. In these roles, she created schedules, managed inventory, served as a cashier, assisted classroom teachers, communicated with parents, and provided librarian support. Prior to her career break, J.S. provided analytical and administrative assistance to various federal government contractors and worked for a firm providing actuarial analysis.  She has a Bachelor in Mathematics from Bradley University and an Associate Degree in Business Administration.