• Administration professional with 10+ years experience in business management, finance, and process improvements in the transportation, real estate, and nonprofit industries.
• Office Administrator/Bookkeeper at a church handling all administrative services and financials, including AP, deposits, payroll, reconciliation, and P & L reports. Responsible for creating weekly e-news with Constant Contact and maintaining website in WordPress.
• Executive Assistant at a real estate group managing business and personal financials, office administration, and marketing event support. Managed Team Leaders professional and personal calendars and, and implemented Lean Six Sigma process improvements to maximize efficiency.
• Assistant for Accounting and HR at a transportation company in Switzerland, responsible for accounting, employee benefits, time-keeping, and data acquisition. Organized seminars, workshops, and meetings for 50+ people.
• Proficient in MS Office, Quickbooks, Google Suite, Outlook, Constant Contact, Slack, Zoom, Docusign, and WordPress.
• Business management education from Kaufmaennische Berufschule Wohlen AG, Switzerland.

• Executive Assistant professional with over 15 years administrative experience in the professional services, non-profit, and transportation industries.
• As owner of a Virtual Assistant business, provided administrative and marketing services, managed meetings and conferences, and supported executives in various organizations. Took initiative to solve problems for existing clients and solicit feedback to determine areas for improvement.
• Membership manager for a professional networking group. Onboarded and trained members using Zoho CRM (350 members in 30 groups) and Zoom, planned meetings and events, wrote weekly newsletter, web copy, and designed social media posts and marketing materials in Canva.
• Executive Assistant for a large Foundation providing administrative support to the CEO and the Board of Trustees while supporting the COO and HR Director by running payroll and other tasks.
• Proficient in MS Office, CRM systems (Salesforce, HubSpot, Zoho), WordPress, Constant Contact, MailChimp, and QuickBooks.
• B.A. Cum Laude in Linguistic Anthropology from Brandeis University.

• Office/Operations professional with over 30 years experience in the integrative health, public relations, and snack food industries.
• Managed day-to-day operations of a busy integrative health practice including scheduling, accounts receivable, accounts payable, supplement inventory (QuickBooks), and overall client experience.
• Worked closely with HR to develop and implement all office policies and procedures. Developed employee handbook and oriented all new employees. 
• Experience managing administrative and facilities operations for a global PR firm, including office relocations, vendor relationships, contract negotiations, and event planning.
• Served as an Executive Assistant to C-suite executives, handling travel coordination, scheduling, and high-level client meetings.
• Proficient in MS Office, QuickBooks, and Vagaro Scheduling.

• Officer Manager/Administrative professional with over a decade of experience in nonprofit and higher education sectors, specializing in program management, grant oversight, and stakeholder relationships.
• Managed operations for a large University’s summer fellowship program; handled grant distribution, contributed to program development and maintained program data accuracy.
• Oversaw a $5M budget for DOS-sponsored programs at an education-focused nonprofit. Implemented Fulbright procedures, led a successful leadership workshop, and provided strategic counsel to stakeholders.
• Managed grants for DOS-sponsored programs, streamlined application processes, authored grant documents, and secured funding for placements.
• Proficient in Pashto; volunteer experience with Komak Foundation.
• BA from George Washington University.

• Practice Manager professional with extensive experience in the healthcare industry, specializing in workflow and records management,  resource utilization, practice management, insurance billing, HIPAA, and operational efficiency.
• Led training for new staff, managed daily operations including provider schedules and financial operations, and facilitated communication between providers at Mass General Brigham Lurie Center for Autism.
• Managed day-to-day office operations, resolved customer inquiries and complaints, and developed office procedures to improve efficiency at Shields Healthcare Group and Charles River Pediatrics.
• Medical Billing Specialist with expertise in maintaining payment records, submitting claims, resolving discrepancies, and interacting with patients and insurance providers.
• Proficient in EMR-EPIC.
• Completed coursework in Medical Assisting at American Career Institute; EMT certification from Bunker Hill Community College.

• Administrative professional with 10+ years experience in executive support roles within various industries, including technology, legal, and government sectors.
• As Legal Assistant for a consulting firm produced legal documents and presentations using MS Office, maintained detailed expense reports adhering to organizational standards, and contributed to the integration of new team members and the enhancement of file organization.
• Served as an Executive Administrative Assistant where she prepared detailed reports, spreadsheets, and communications, supporting executive decision-making processes.  Managed travel arrangements and event logistics and provided regulatory compliance guidance to ensure adherence to company policies.  
• Additional experience includes calendar management, project management, budget management, and social media marketing.
• Proficient in MS Office, producing legal documents, detailed reports, spreadsheets, and presentations to aid in decision-making processes.

• 15 years of communications experience, including working for government, non-profit organizations, and corporations.
• Currently, Independent Consultant to small businesses focused on increasing brand awareness and customer engagement through strategic content development and campaign implementation.
• Led communication strategies for key initiatives at a governmental agency, managing content strategy, social media outreach, email marketing, media relations, and blogging initiatives.
• Spearheaded corporate communication functions at a global development organization, contributing to organizational growth and impact.
• Proficient in Google Suite, MS Office (Word, Excel, PowerPoint), and various social media platforms.
• MA in Strategic Communication from American University. BS in Marketing and International Business from University of Maryland.

• Administrative professional with 20+ years of experience in various industries supporting C-Level executives and clients as an Executive Assistant (EA), Marketing Manager, and Real Estate Agent
• EA and Office Manager at a local Real Estate Office, reporting to the President and overseeing the daily operation of two offices with 45+ real estate agents. Responsible for calendar management, travel schedules, planning events, document preparation, and facilitating communication between CEO and key stakeholders
• At Sensitech Inc., a leader in cold chain visibility solutions, executed marketing programs, tradeshows, and events. Managed a $500K budget for the production of sales presentations, collateral, trade show graphics, and custom booth design
• Served as the EA to the CEO at CSC Index; assisted in the launch of the CEO’s book “Reengineering the Corporation”
• EA at large financial service provider; provided back-up support to Mitt Romney while he was in MA office
• Proficient in MS Office, Google Suite, Canva, Sprinklr, Dotloop (transaction management), Constant Contact and Rezora (email marketing), CMA Toolkit (Comparative Market Analysis), Xpress Docs (Print and Direct Mail); Licensed  Massachusetts Realtor
• BS in Business Management from Lesley University, AS in Office Administration from Lasell University

• Business professional experience with 20+ years of experience in sales, client services, and support roles. Over the last 7 years, accumulated extensive high-level volunteer experience, actively participating in 3 nonprofit organizations, and holding positions on 2 boards
• As current Publicity Chair for a nonprofit organization, leads the promotion of events and programs, and writes press releases, monthly articles, and social media posts to increase attendees. Designs and regularly maintains public website and social media sites
• As Membership Chair for a nonprofit organization, streamlined the production of annual member handbook decreasing the workload from 60 to 10 hours and saving 30% on printer and design service costs
• 12 years working as a Licensed Realtor serving both buyers and sellers, earning multiple repeat business and referrals
• Proficient in MS Office, Google Suite, Wix, Canva, and videoconferencing platforms; Licensed Realtor and Certified Buyer
• BS in Business Administration from Eastern Connecticut State University

• Administrative professional with experience managing projects and cross-functional teams for both nonprofits and government
• Led teams in the support of 7 public art projects. Managed budgets, reports, and compliance for grants ranging from $50,000 to $500,000. Developed 20+ free interactive art programs tailored to diverse community needs across 27  municipalities in Prince George’s County
• Worked as a legislative aid and the POC for constituents, lobbyists, and elected officials. Handled inquiries, maintained meeting notes, coordinated legislative tasks, managed constituent concerns, analyzed legal documents, and contributed to the passage of Maryland State laws
• Resolved over 150 constituent concerns, implementing an outreach strategy that significantly  improved connections and satisfaction on behalf of 85,000+ constituents
• Branch manager at a marketing corporation, managing team sales representatives, sales teams, product inventory, and achieving significant personal sales goals
• Intermediate proficiency in MS Office, Google Suite, AWS Cloud Practitioner  Subbmittable, Slack, Constant Contact, Canva, and social media analytics
• BS in Business Marketing from Hampton University

• Executive Assistant and Administration professional with 20+ years of experience in the education (K-12), engineering, and nonprofit industries
• EA to K-12 Principals for 19 years, managed daily operations for a school principal, including calendar management, meeting coordination, and communication with stakeholders
• Involved in budget oversight, event planning, and security team coordination, ensuring a safe and efficient school environment; acted as the ‘face of the school’ for parents, staff, and students
• 10 years in a consulting engineering firm as an Office Manager, Marketing Assistant, and Executive Secretary to multiple Executives, performed secretarial duties to the Board of Directors
• Volunteer Event Planner at a nonprofit, organizing large-scale retreats up to 100 attendees, and managing all logistics for the venue, program, entertainment, and food
• Advanced Proficiency in MS Office, Google Suite, Website updates, BudgetSense (purchasing software), Powerschool (K-12 CRM for education)
• Executive Secretary Program, Morse School of Business; BreakThrough Coaching Seminar

• Executive Assistant with 14 years of experience in calendar and email management, travel coordination, meeting management, and meeting and event planning
• 8 years supporting the President, CFO, and legal counsel for Kapsch Traffic Founder, a company that manufactures the E-ZPass.  Promoted to oversee and mentor other Executive Assistants and Office Managers within the company
• Managed the President’s office at ITS America. Made frequent and complex domestic/international travel arrangements, oversaw executive’s busy calendar; responsible for Office Managerial duties, including expense reports and liaison with Board Members
• Volunteer at House of Mercy in Manassas, Virginia, and Life Care Center in New Market, Virginia
• Proficient in Microsoft Office, Microsoft Teams, Webex, SharePoint, Lotus Notes, CRM, Scanning, Telepresence, Workday, Adobe Acrobat, Concur, Outlook, OneDrive, Quicken and is a Notary
• Coursework completed in Southern Seminary, Junior College in Buena Vista, Virginia

• Executive Support professional with over 20 years of experience in providing high-level administrative assistance to CEOs and multiple executives at once, in industries such as healthcare, architecture, consulting, and education
• Supported top executives at Surescripts by managing calendars, arranging travel, creating presentations, and organizing internal/external meetings and events
• Executive Assistant at a prestigious architecture firm, supporting the Managing Principal, Chairwoman, Senior Principal, and four additional principal architects. Handled calendar management, event planning, travel arrangements, and DEIB initiatives. Provided IT support and set-up with all internal and external meetings (WebEx, BlueJeans, MeetingBridge, etc.), including A/V set-up
• Senior Administrative Assistant at Deloitte, providing executive-level support to partners, principals, and managing directors, managing calendars and planning events
• Proficient in MS Office Suite, Concur, SharePoint, Salesforce, social media platforms, and various video conferencing and collaboration tools. Skilled in multiple languages including French, Spanish, and Italian
• BA in English Literature and Writing from George Mason University

10+ years of C-suite Executive Administrative Assistant experience supporting high-level executives at a well-known global hotel company and an international private wealth management firm

Currently, the EA to a Division President and a Senior Vice-President at a well-known Fortune 100 company, managing  busy executive’s personal and private affairs, including estate management, home office, Board appointments, and day-to-day corporate responsibilities

Expertise working with top-level executives and their teams, managing multiple calendars, scheduling meetings, booking travel, performing expense reporting, planning events, managing email correspondences, and handling special projects

Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, Concur, Salesforce, HubSpot, SharePoint, Ariba, QuickBooks, Workday, Delphi, Slack, Teams, and other software and systems

BS in Political Science/International Relations from the University of Southern California (USC)

• Administrative professional with 12+ years experience supporting C-suite executives in nonprofit organizations within the education and legal advocacy sectors, including managing calendars, coordinating travel, preparing correspondence, and reconciling expense reports
• 4 years at National Women’s Law Center (2018-2023) as Executive Assistant to the President & CEO; promoted with an additional title, Liaison to the Board of Directors
• 8 years as Executive Assistant to the President at the American Association of Colleges and Universities (2010-2018), serving under two successive chief executive officers. Managed board subcommittee meetings, recorded minutes, and maintained financial records
• Reviewed international applications, conducted interviews, and planned international travel for yield events as an Assistant Director of International Admissions
• Advanced proficiency in Google Suite, Microsoft Office products, and video conferencing platforms
• Bachelor of Arts in History and Feminist, Gender, and Sexuality Studies from Wesleyan University with a Certificate in Jewish and Israel Studies

• Systems-focused professional with over 20 years of experience in office management, executive support, marketing, and bookkeeping in various industries
• Most recently served as the Office Manager for Tremont School, managing day-to-day operations, including scheduling, logistics, data management, and communications (with parents and administrators). Additionally, handled social media marketing as well as event planning
• Provided organizational support to the CEO and other center Directors at Code Wiz Franchise Systems. Oversaw franchise onboarding and content development, improving onboarding procedures and transitioning classes online during the pandemic
• Created a vital new revenue stream for Code Wiz during COVID shutdown by developing partnerships with local businesses and community centers
• Proficient in Constant Contact, Mail Chimp, QuickBooks, MS Office, Publisher, and Canva
• Coursework in Biology at the University of New Hampshire

• Administrative professional with 15+ years of experience in paid and volunteer roles within for-profit and non-profit organizations
• Most recently served as Wellesley’s Gridiron Club Treasurer where she managed the financials/bookkeeping while also designing and managing the graphics for advertisements, merchandise, and printed materials
• Early career in HR administration roles with growing responsibilities for a variety of fast-paced technology companies
• Significant experience in volunteer leadership roles including Treasurer for the Wellesley Field Fund, serving on a committee that raised $1.3 million in private funds for school renovations. Collected donations, compiled detailed Excel spreadsheets, and tracked multiple fund sources and expenses
• Proficient in MS Office, Google Suite, QuickBooks, Excel, Canva and familiarity with multiple databases and ADP payroll
• BS in Business and Marketing from the University of Amherst, Isenberg School of Management

• Administrative professional with experience in project management and operations, and a track record of providing administrative support while creating and streamlining processes
• Passion for proactively supporting growing organizations; experience in managing complex calendars, arranging travel, developing/streamlining processes, spearheading internal training initiatives, coordinating high-level meetings and events, creating reports, and maintaining confidential information
• Proficient in Google Suite, MS Office, Calendar Management Tools, and Zoom. Additional experience with various project management tools (Monday.com, Asana, and Airtable)
• Recognized in two national awards programs; received an Admin Award in 2019 for “Rookie of the Year” and a Gold Stevie Award in 2020 for “Support Professional of the Year”
• MA in Public Relations and Event Management from London College UCK; BA in Performing Arts from University of Cumbria, Carlisle England

• Operations and Administration professional with 20+ years of experience in the staffing industry
• Expertise in office operations, budgeting, accounts payable/accounts receivable, vendor management, and payroll
• As Business/Office Manager for a growing staffing company, created all systems and procedures for a growing office of three to eventually ten employees and $7 million in yearly revenues. Responsible for all business operations including general business functions, corporate finances, and banking relationships
• Operated payroll using Paychex Flex software and ADP Workforce Now for over 100 employees; vetted, implemented, and administered 401(k) plan
• HR skills include benefits administration, payroll, commission payouts, onboarding, training, administration of leaves of absence, and HR compliance
• Proficiency with MS Office, QuickBooks, applicant tracking software (Big Biller), WordPress, ADP Workforce Now, and Paychex Flex
• BS in Business Administration from Framingham State University

• Executive Administrator with 20+ years experience supporting C-Suite executives in the consumer products, higher education, and financial services industries
• Highly skilled in complex calendar management, drafting, writing, and editing documents, travel coordination for both domestic and international trips, and expense reconciliation. Prepared sophisticated PowerPoint presentations from initial draft to design/edit to execution
• Responsible for project coordination for large, complex, cross-functional IT and Supply Chain projects. Tasks included scheduling meetings, conference calls and webinars, weekly statistical reporting, and task / budget / documentation tracking
• Senior-level EA experience at Fidelity Investments (6 years) and at Harvard University and Harvard School of Public Health (5 years)
• Proficient in MS Office Suite,  MS Teams, Forms, Project, Access, Zoom, SharePoint, Concur, Adobe, Adobe Sign, Visio, DocuSign and Survey Monkey
• MA in Creative Writing from Emerson College, Boston, MA/BA in Liberal Arts, Point Park University, Pittsburgh, PA. Certificate in Systems Analysis, Northeastern University, Boston, MA

• Administrative professional with customer outreach and marketing experience. Specializes in providing excellent customer service and liaising with executive leadership, board members, and strategic customers and partners.

• Three years assisting sellers and buyers in the marketing and purchasing of real estate property at optimal price and terms. Developed business networks and collaborated with contractors, mortgage lenders, and attorneys.

• Managed front desk operation, legal case preparation and filing, transcription, and client preparation for a non-profit in Washington, DC. Also developed, managed, and reported on high-impact promotional campaigns including target marketing, direct mail, email, and in-store events. Monitored and tracked results of marketing and sales efforts, analyze budget variances and recommend revised action plans to achieve budgeted goals.

• Earlier in career, served as Customer Order Manager for a large international communications company. Key interface for 50 customer order managers across new and direct markets. Developed new processes and unique solutions for each market to improve delivery.

• Proficient in MS Office Suite.

• Peoples University, Stockholm, Sweden

• High-level administrative professional with over 7 years of sales, administrative support, calendar management, communications, project-based work, events, and marketing experience
• As a Business Manager, helped grow a startup company by overseeing customer, vendor, and partner relationships and acting as point of contact for all customer issues. Managed a database to maintain relationships with customers and organized new leads. Successfully managed high-profile events and meetings resulting in business growth
• Served as an Executive Assistant to the President and CEO of a financial services company. Managed complex calendars, composed confidential correspondence, and compiled documents for high-level meetings. Worked with the steering committee in coordinating the President’s outreach activities and created and edited all written communications from the President to internal/external partners
• Proficient with CRM, task software (Asana), as well as Microsoft Word, Excel, and QuickBooks

• Over 12 years experience in Administrative, HR, and Marketing support roles in companies across industries, including start-ups, nonprofits, consulting firms, and small and large organizations.
• Most recently served in short-term consulting and virtual assistant roles, responsible for annual taxes, calendar management, client outreach, process creation, data audits, and content creation.
• Provided executive administrative, marketing, and accounting support to the Owner/President, a team of engineers, and numerous clients and vendors for an engineering consulting firm.
• Professional highlights include managing calendars and administrative requests for 10+ managers and numerous clients and vendors, invoicing $250K to clients monthly, recruiting for 100+ open jobs, and growing social media accounts by 150%.
• Highly proficient in various productivity tools and software, including MS Office, Google Suite, Salesforce, Quickbooks, Adobe, video conferencing tools, and more. Proficient knowledge of social media platforms, marketing, and content creation tools.

• Program and Project Manager with 20+ years of experience in the travel, technology, and non-profit industries
• Skilled in managing projects with cross-functional collaboration, data analysis, marketing (online and in print), budgeting and pricing, analytics, and event planning
• Additional experience in engagement and program management for an environmental nonprofit curating classes, increasing membership, and managing staff, budgets, and marketing
• Additional experience as a Project Manager for a global Technology Research firm
• Proficient in Google Suite, MS Office Suite, web and email marketing tools, Salesforce, Peak 15, account management software, and social media
• BS degree in Psychology and Sociology from Union College

• Project Management and Administration professional with 12+ years of experience in the consumer services and healthcare industries
• Highly skilled in project management, budgets, marketing, strategic communications, stakeholder relations, account management, and managing cross-functional teams
• Additional experience developing/managing therapeutic riding programs, non-profit educational events, and volunteer programs; served as project liaison between municipalities, residential homeowners, and owners’ representatives
• Proficient in EOS and other change management systems, accounting and management software, QuickBooks, Procore, B2W, SAGE, MS Office Suite, and CRMs
• MA in Project Management from Southern NH University; BS in Construction Project Management from Vermont Technical College; AS in Nursing from Castleton University, and certifications in OSHA and as an EMT

• 25+ years experience in nonprofit administration, copy editing, fundraising, event planning, and relationship management.
• Assistant Development Director for a private school where she oversaw the entire life cycle of fundraising and managed an annual benefit auction and annual campaign, resulting in 2 years with record-setting dollars raised.
• Relationship Manager at a company producing best practice business research for Fortune 500 companies; responsible for closing and renewing membership contracts and developing relationships with senior HR executives.
• Held numerous volunteer and leadership roles, including PTA President, as well as 1st VP and Treasurer of Gonzaga College High School Mothers Club where she developed and managed a $1.2 million budget.
• Advanced proficiency in Google and Microsoft Office suites: experienced in CRMs, fundraising software, Quickbooks, Canva, etc.
• Bachelor of Arts in English; Magna Cum Laude, Notre Dame University of Maryland

• Executive Administrator with 15+ years of experience in the nonprofit sector supporting companies with high-level tasks and projects
• Expertise in marketing content creation and management and digital marketing; skilled in high-level administration, calendaring, travel arrangement, and expense reporting
• CEO/Founder of a consulting company collaborating with nonprofits on grant writing/donation funding and administrative/social media support
  Additional experience as a nonprofit program manager ensuring that all day-to-day tasks were delegated and completed
• Proficient in Google Suite, MS Office, Adobe Suite, Asana, Mailchimp, Monday.com, Slack, Trello, and Canva
• Working toward a BS in Industrial-Organizational Psychology from Purdue University Global, expected graduation 2025; AS Degree in Music Performance from Schenectady Community College; certified project manager

• Operations & hospitality professional with 20+ years of experience in event management and customer service
• Established Personal Assistant for high-net-worth individuals for 10+ years; provided services in household management, staff and vendor management, events and catering, and extensive calendar/travel planning
• Additional experience as Brand Ambassador, Audiobook Narrator, Voiceover Artist, and Host for Creatives
• Early career experience includes sales and catering management roles in the luxury hotel industry
• Proficient in MS Office, Outlook, Google Suite, and PowerPoint
• BA in History from the University of Texas

• Executive administrative professional with 18+ years of experience in the financial/title insurance industries
  Skilled in bookkeeping, AP/AR, invoicing, reconciliations, check deposits and printing, and customer service
• 15+ years of office management experience supporting VPs, managers, staff, and clients through administration, IT program support, customer service, supply management, and new staff training
• 10+ years of customer service experience in a call center setting with focused experience working on grievances and appeals
• Proficient in MS Office Suite, QuickBooks, and MS Teams
• BA in English from the University of Massachusetts, Boston

• Administrative and marketing professional currently supporting two family businesses. Since 2014, served as Executive Assistant and Office Manager for family real estate firm. Assists in the management of a $60M property portfolio and supports sales transactions totalling $20M.

• Currently owns general contracting business since 2019. Manages SEO campaigns, uses WordPress to manage web content, and produces digital marketing campaigns using MailChimp. Responsible for travel planning, calendaring, scheduling, filing and managing financial records using QuickBooks.
• ​​​​​​​5 years of experience in the banking and telecommunications industries managing acquisition, retention and customer loyalty campaigns and overseeing a team of 40 tele-sales agents.

• 20 years of marketing experience related to product/ brand management, CRM and acquisition programs.

• Proficient in Google Workspace, MS Office Suite, Mailchimp, SEO campaigns, and video conferencing platforms.

• B.B.A., Marketing, The National University of Singapore. Google Project Management Certificate.

• 15+ years of administrative, project coordination, and logistics experience in the biotech industry, supporting clinical studies using strong administrative, organizational, and data management skills.
• Currently a certified fitness trainer and instructor at a local wellness center. Manages comprehensive training programs for 20-25 clients weekly.
• Previously served as a Program Analyst supporting a contract with the Department of Labor. Collaborated with company management to compile reports for government use in making government assistance determinations. Successfully maneuvered through multiple program-specific document management systems.
• Distribution Specialist and Clinical Supply Specialist at MEDIMMUNE (subsidiary of AstraZeneca) from 2011 – 2016. Coordinated distribution and tracking of drug products used in 15 assigned studies. Worked with external vendors to distribute clinical products to 30+ countries. Coordinated with Quality Assurance to ensure distribution activities complied with clinical practice guidelines and regulations. Managed department’s central data repositories (SharePoint and KIMunity) as well as project schedules and timelines.
• As a Manufacturing Associate at Baxter BioScience from 2009-2010, collected, analyzed, and organized data into detailed reports. Evaluated production supplies, generated spreadsheets for interdepartmental use, and ordered materials.
• Intermediate proficiency in MS Office Suite, Google Workspace, and data management repositories such as SharePoint.
• S., Biology, Salisbury University.

• 10+ years of experience in education, administration and hospitality. With passion for leading diverse groups, eager to leverage teaching/presentation, project management and advocacy skills in a business setting.
•  As a public school teacher, developed and executed engaging lesson plans for six different grade levels, while leading and developing programs that enhanced equity in the school system. Awarded highest proficiency score for 5 years and nearly perfect for 3 years on evaluation scale, based on observation and contribution to school community.
• Served as Team Lead and Project Manager, orchestrating monthly assemblies for 115+ students, including leading assembly programs.
• Served for 3 years as Equity Team Member & Co-lead, facilitating important conversations, and developing presentations on heritage, race, and culture.
• 3 years as Co-Lead of Mentor Program, creating daily programming for appointed students and designing an instruction manual that was used throughout the organization, which delegated roles amongst students, teachers, and parents.
• 6 years as Social Committee co-leader, fostering positivity and morale among staff through events and daily affirmations.
• Advanced proficiency in Google Suite (Docs, Sheets, Slides, Forms, Meet) as well as MS Office Suite (Word, Excel, PowerPoint). Proficient in WeVideo, zoom, and Canva.
• M.A. in Teaching, Music Education, University of South Carolina and B.A. in Music, Minor in Hospitality, University of South Carolina.

• Administrative professional with 24 years of experience supporting membership activities and annual conference for a national association.
• Managed membership invoices, payments, and refunds for association with 4K+ members. Monitored installment plans for membership.
• Responded to calls and e-mails from members regarding orders, membership, conference registration, and continuing education questions.
• Planned and launched a national conference with attendance of 1500+, filling in for Conference Director during an extended absence. Coordinated with hotel staff, association executives, speakers/presenters, and A/V staff and other vendors. Monitored conference registration and sponsorships.
• Reviewed, selected, and implemented a new conference platform to support improved accessibility and responsiveness from our vendor.
• Proficient in MS Office Suite and Netforum (web-based association management system).

• Military spouse and administrative professional with fluency in both Korean and English (writing and speaking). Eager to transition to a business setting utilizing strong organizational skills, multi-cultural awareness, and adaptability.
• Most recently served as an instructional aide at a Fairfax County public elementary school. Supported 19 children from diverse backgrounds and with a wide range of educational needs.
• Prior experience as a Sourcing Merchandiser at Adidas Korea Technical Services. Primary liaison between the U.S. headquarters and Korean vendors, manufacturers, and retail stores. Managed NHL, NFL, and NBA licensed teamwear from development to production. Managed vendors and provided high touch customer service. Worked with suppliers and distributors to negotiate prices for large-volume merchandise.
• Experience working as an English-Korean translator at exhibitions, school events, and social gatherings. Also served as a language tutor to adults and children.
• Proficient in MS Office Suite (Word, Excel, and PowerPoint)
• Degree in Spanish Language and Literature with a minor in English Linguistics from Hankuk University of Foreign Studies, Seoul, South Korea.

• Administrative professional with 16+ years of experience providing executive assistant (EA) support to C-suite government executives, primarily at the Department of Defense.
• From 2015-2022, working under a government contract held by Azimuth Corporation, provided executive support to senior DoD leaders. Performed similar duties from 2007-2015 under prior contract held by Booze Allen Hamilton.
• Managed multiple calendars, scheduled meetings, booked travel, performed expense reporting, managed correspondences, and edited document packages before processing.
• Expertise in records management. Implemented an electronic and manual filing system that successfully passed several audits.
• Proficient in MS Office Suite, Outlook, CATMS, SharePoint, and MS Teams.
• B.A., Business Administration, University of Mary Washington.  B. S., Business Administration, Strayer University.  Recently certified Project Management Professional (PMP), Project Management Institute.
• Veteran, U.S. Army, Telecommunications Repair/Administrative Assistance, and military spouse.

• Business professional with 20+ years of versatile experience in the real estate, legal, construction, corporate staffing, and financial services industries
• As a consultant supports small business clients with various services: bookkeeping, website design, financial analysis, administration (virtual support), project coordination, marketing, customer service, event planning, calendar support, and office management
• 7 years’ corporate experience supporting senior managers in the staffing industry with program management and client service
• Proficient in MS Office Suite, Google Suite, Concur, QuickBooks, Canva, Asana, and social media platforms LinkedIn, Instagram, and Squarespace
• BS in Business Administration from the University of Massachusetts; Certified Director of Marketing from The Online Business Bureau

• Administrative professional with 20+ years of experience in the nonprofit, financial service, insurance, and retail industries
• Expertise in office administration, client services, conference/events planning, marketing, fundraising, vendor management, billing, and new employee onboarding
• 15 years of marketing and advertising experience in the trade association industry, increasing revenue (non-membership dues), creating message strategy, and content
• Early career as a Legislative Aide at the MA state capitol;  involved in handling constituent services and media relations
• Highly proficient in MS Office (strength in Excel), QuickBooks, Google Suite, Outlook, and calendaring tools
• MA in Public Relations from Emerson College, BA in Political Science from Boston University; Certificate in Nonprofit Management, Certified Administrative Professional from SUNY Purchase College

• Customer service and administrative professional with experience supporting recruiting, human resources, and sales teams. Skiied at communicating with people from diverse backgrounds, qualifying prospects and upselling, and coordinating events and meetings.

• Most recently, provided client service and operations support for an office space rental agency. Managed day-to-day business operations, payment systems, and office calendar. Developed and strengthened relationships with business customers by responding to inquiries, resolving issues, and organizing networking events.
• ​​​​​​​Ranked Top Recruiter for the duration of her tenure with Focus Insite, a national leader in recruiting participants for qualitative market research studies. Conducted extensive phone screens/interviews up to 50 per day to qualify applicants for  paid research studies . Worked closely with Recruiting Managers to understand and determine job requirements and communicate those to applicants. Assisted with offers and onboarding of study participants.
• Five years of experience coordinating meetngs and events, from company happy hours and special events to corporate meetngs. Planned for and represented Renewed Materials LLC at two annual Greenbuild Conventions in San Francisco and Toronto.

• Proficient in Google Suite, MS Office Suite (Word, Excel, PowerPoint), Customer Resource Databases, social media and video conferencing platforms including Zoom.

• Weekly driver for Meals on Wheels in Arlington, VA and weekly Webinar Assistant for Career-Confidence.org.

• B.A., American Studies, University of Maryland, College Park.

• Administration professional with 15+ years of experience in the higher education and real estate industries
• Skilled in the admissions operations for a nonprofit community college; held roles as Enrollment Counselor and Interim Director of Admissions; led the college’s enrollment effort, counseled potential and current students, organized and implemented admissions events, and engaged in social media efforts to promote the college
• Currently a Licensed Realtor for MA and NH; educates buyers and sellers on all aspects of the housing market
• Advanced proficiency in various email platforms, social media, MS Office Suite, Google Suite, ADP Payroll and CRM (Target X)
• BA in Communications from Keene State College

• Administrative professional with 20+ years of experience in higher education and financial services
• Provided operational support to the university’s department head and 30 faculty/500 students, including for HR and budgetary functions, expense reporting, scheduling, student support, and the work-study program
• Additional skills in administrative support, file maintenance, reporting and managing the social media calendar and department’s website
• Early career in the investment industry as an account executive and business owner
• Proficient in Google Suite, MS Office Suite, social media and websites
• BA from Boston College

• Licensed realtor with 15 years of experience, producing $150M of volume. Acheived Top Producer Award with Northern Virginia Association of Realtors and Broker club levels from Million Dollar Club, Ambassador Club and Executive Club. Seeking sales or admin role with steady hours.

• Assists and advises both home buyers and sellers by providing a detailed Comparable Market Analysis, preparing and successfully negotiating contracts, and coordinating the settlement process.

• Communicates with agents, contractors, mortgage lenders, home inspectors, and title companies to ensure an efficient and orderly sales process. Manages team budget and oversees accounts and records for annual tax reporting purposes.

• Maintains CRM system to include new, past and prospective clients. Manages rentals on behalf of clients, arranging repairs and processing move in and move out paperwork.

• Proficient in MS Office Suite, Google Suite, and Teams.

• B.A. in Psychology from East Carolina University.

• Highly organized and detail-oriented administrative/project coordination professional with strong relationship-management skills and ability to see what is needed to achieve results.  Experience managing schedules and project timelines, collaborating with internal and external stakeholders, and designing meaningful programming to support the local community.

• Leader of a regional women and teens organization that mentors young women to lead their local service organizations. Since 2020, has designed and executed annual group training for 35+ women.  Conduct trainings on program guidelines, best practices, relationship building, and sharing of ideas.

• Mentor youth in planning, organizing, and executing 5-7 annual events for 100+ youth. Led youth through process during pandemic, achieving attendance and participation goals while navigating ever changing covid guidelines.

• As public speaker, prepared and presented to audiences ranging in size from 10-500 people both in-person and via webinar format.

• Proficient in MS Office Suite, Google Workspace, zoom, and MS Teams.

• B.A., Organizational Communications, Brigham Young University – Idaho.

• Professional with federal government contracting experience in project accounting roles seeking to transition to contracts administration using transferable skills. Currently pursuing CFCM and FAR certifications.

• 8+ years of experience in project accounting, billing, and collections.

• 2+ years of experience in business development, marketing, and contracts administration.

• Supervised team of billing and collection analysts at an IT Staffing firm from 2013-2015. Quickly promoted to handle a much larger group of analysts and firm’s most complex accounts (Dell, Exxon Mobil, and Lockheed Martin). Successfully collected on seriously delinquent invoices.

• Working for top engineering firm from 2008-2013, prepared $MM invoices for work completed on contracts with entities like the Virginia Department of Transportation (VDOT) and the Federal Emergency Management Agency (FEMA).

• Proficient in MS Office Suite, including expert-level skills in Excel. Proficient in various ERPs and CRMs, such as Deltek Costpoint, Oracle Financials, PeopleSoft, IBM Cognos, ActiveCampaign, and ZoomInfo.

• B.S. in Business Management from George Mason University, Magna Cum Laude.

• 25+ years of experience in operations and management conssulting, serving various federal agencies. Expertise in client delivery, engagement management, business process design, and IT system design and implementation.

• 8 years at small government consulting business (2014-2023), where she was promoted to Chief Operating Officer. Led multiple system implementations, major certifications, and ensured compliance across multiple domains during high growth period. Responsible for contract administration, billing, and invoicing. Led benefits enrollment and payroll implementation.

• Senior Associate at Booz Allen (1999-2012). Promoted steadily from most junior to leadership position. Led 20+ person, geographically dispersed client delivery team across 3 geographies from 4 centers of excellence. Successfully grew two-person engagement into a 20+ FTE team with revenue growth of 400% over 5 years. Responsible for portfolio with $4.5M annual budget. Recipient of multiple awards, including firm’s most prestigious Values in Practice (VIP) award.

• Advanced Proficiency in MS Office Suite, multiple financial management software packages (Cost Point, Unanet), and Payroll Network’s iSolved.

• M.S., Environmental Science and Policy, The Johns Hopkins University and B.S., Biology, State University of New York at Albany. Previously certified Project Management Professional (PMP)®.

• 15+ years of high-level EA experience with a fast-paced, global, Fortune 500 telecommunications leader. Additional experience providing administrative support in a start-up environment.
• Supported U.S. and internationally based VPs, Executive Directors and Directors working in the areas of marketing, ecommerce, advanced communications and segment enablement.
• Managed multiple calendars, scheduled meetings, booked travel, processed expense reports, planned events, managed email correspondences, processed purchase orders/invoices, and handled special projects.
• Accomplishments include processing 100+ purchasing requests annually; spearheading paper reduction efforts saving thousands of dollars in printing and mailing costs; coordinating office move of 100+ staff; and coordinating team building events, including in-person and virtual all hands meetings, holiday donation drives, and tickets to sporting events.
• Advanced proficiency in videoconferencing platforms, Ariba/SAP, Google Workplace, MS Office Suite and several instant messaging apps including Slack.
• BA in Historic Preservation, University of Mary Washington.

• Operations and administrative professional with 20+ years of experience in the hospitality, entertainment, and healthcare industries
• Skilled in office and vendor management, accounts payable, accounts receivable, HR operations (recruiting, performance reviews, training), and facilities management; highly experienced in customer service and sales support
• In current role works as a clinical scheduler at large hospital, acting as the liaison between hospital staff, home care, patients, and doctors
• Proficient in MS Office Suite, QuickBooks Point of Sale, Epic, and Clover Point of Sale
• BA in Psychology from the University of New Hampshire

• Paralegal and administrative professional with 5 years of experience in the real estate industry
• Skilled in the review and administration of residential/commercial closing documents, title insurance policies, and communicating regularly with lenders and buyers during the closing process
• Additional skills in legal research of property information, using MA and NH state registries during the closing process of loans, registry recordings, and basic administrative skills
• Proficient in MS Office Suite, Adobe Acrobat, Google Suite, and E-Closing Software
• AS in Paralegal Studies from Mount Wachusett Community College

• Business operations professional with 10+ years of experience in the recruiting and financial services industries
• Skilled in talent acquisition, developing training programs, project management, sales support, and HR processes
• In current role manages the recruitment life cycle for all open roles at a small staffing firm
• Prior experience as an HR Generalist including on-boarding, compensation program administration, ADP time entry, improving recruiting processes, and managing client contracts
• Early career at Fidelity (8 years) in sales support and marketing roles
• Proficient in MS Office Suite, Adobe Acrobat, Salesforce, SharePoint
• MA in Teaching: English; BA English Teaching from the University of New Hampshire; Six Sigma Green Belt holder

• Highly organized and detailed-oriented administrative and customer service professional with 25 years of experience in the mortgage banking industry. Seeking to transition to a collaborative, mission-driven organization.

• Since 2005, held mid to senior level underwriting, quality control, and compliance roles at Sandy Spring Bank, Capital One Bank, Freddie Mac, and Chevy Chase Bank.

• Served in administrative and substitute teaching roles in the Montgomery County Public School system from 2018-2020.

• Strong Communication skills including public speaking, training, presentations, and relationship building.. Other strengths include attention to detail, creative thinking, problem solving, time management, strong attention to detail, independence/self-motivation, and collaboration.

• B.S. in Journalism, University of Maryland at College Park.

• 10 years of experience in business operations, with supervisory roles in operations, accounting/billing, human resources, and customer/contractor engagement. Experience working in small business and government contracting settings.

• 5 years at government contracting company where she was promoted 3 times to Director of Operations. Led a back-office team of 8 people.

• Expertise in making process improvements, improving data quality and implementation, and working in fast-paced environments.

• Awarded a performance award in recognition of her “strength, courage, and leadership” supporting her operation department’s upgrade campaign. She led the effort to implement new HR, Accounting, Payroll and Timekeeping systems.

• Previous experience in bookkeeping, staffing, invoicing, writing and social media.

• Proficient in MS Office Suite, Quickbooks, Paylocity, BambooHR, and PROCAS.

• B.S., Communication Arts, Salisbury University.

• 15+ years of experience in administrative and basic bookkeeping roles, including creating training materials, improving processes and workflow, and managing accounts payable (AP) and acounts receivable (AR).
• Since 2010, serve as Office Manager and Administrator for small federal government contractor, supporting various contracts at DOJ, DOC, NOAA, and DoD. Manage AP, AR, vendors and suppliers. Conduct research to identify teaming opportunities with large prime contractors.
• Managed various aspects of the daily processes for title agents, loan processors and brokers to ensure real estate closings were processed in a timely and accurate manner (2020-2022).
• Developed training manuals and conducted inhouse training for new hires (2020-2022).

• Taught Mathematics while also reviewing textbooks and preparing for placement tests. Chaired committee for accreditation and provided data analysis of student body (2007-2020).
• Advanced proficiency in Teams, MS Office Suite, QuickBooks, GSA Advantage, FedBizOps, Zoom, Slack, NetExtender, Resware.
• M.S. and B.A. in Education and Mathematics from St. John’s University.

• Professional with strong project coordination and administrative skills, honed by 15+ years of experience as a special education teacher. Eager to transition from a school to a business or nonprofit setting. Strong interest in human resource management.

• Currently special education teacher focused on assessing student skills, determining needs, providing data driven instruction, teaching behavioral strategies, and developing Individualized Education Plans (IEPs) for each student.

• 8 years delivering school psychological services including assessment, data collection and analysis, consultation, intervention planning and development, instructional support, skills training, and family/school/community collaboration.

• Managed swim team of 120+ members (2019-2022). Planned events/meets, recruited and coordinated volunteers, hired coaching staff, managed email correspondence and registration/payments, developed and updated website, and oversaw fundraising efforts.

• Intermediate proficiency in Google Suite, MS Office Suite (Word, Excel PowerPoint), and numerous email, social media and video conferencing platforms.

• M.Ed., Special Education, George Mason University, M.Ed., School Psychology, UNC-Chapel Hill, and B.A., Psychology, Northwestern University.

• Administrative professional with 20+ years of experience as Executive Assistant and Office Manager in the publishing, global media, and staffing industries
• Skilled in supporting C-Suite executives with administration, calendaring, event scheduling, expense reporting, onboarding new employees, and vendor management; additionally has managed office moves and special projects
• Provided sales support for executives of global magazines in the fast-paced environment of Time Inc. and was an efficient Executive Assistant at Warner Bros
• Proficient in MS Office Suite, Concur, Yardi, Nuance PDF, PageMaker, P2P, and Creative Suite 6/Photoshop
• AS Degree from the Katharine Gibbs School

• 10+ years of business operations experience with strong customer service, account management and communications skills.
• Most recently built a successful online retail business, overseeing operations, product design, marketing, social media management, inventory management, and billing.
• More than 6 years of experience working for a global digital security technology company, serving as a Senior Account Coordinator for large U.S. bank customers. Provided quotes, communicated product requirements and technical information, and responded to customer inquiries and problems. Coordinated group conference. Worked with programmers and technicians to efficiently deliver the final product.
• Early career experience in the banking industry where she was promoted from Teller to Teller Supervisor.
• Proficient in MS Office Suite, QuickBooks, Lightburn and Adobe Illustrator.
• A. in Interior Design/Business. Certified IATA/UFTAA. Fluent in Gujarati and Hindi.

• Dedicated professional with demonstrated strengths in organization, collaboration,  critical thinking, and problem solving. Looking to advance career and take on new  challenges.

• Most recent experience of 3 years in the real estate and title industry serving as a processor, settlement agent and  post closer. Settled over 100 real estate transactions.

• Served 3 years as teaching assistant at local pre-school. Substitute teacher at local  elementary schools.

• Organized and managed monthly children’s program at local shelter and continue to  serve the community.

• Proficient in MS Office Suite, Simplifile, Title Express and CPAN.

• Licensed attorney in the State of Tennessee and Notary Public for the Commonwealth of  Virginia.

• J.D., University of Memphis and B.B.A. in International Business, University of Memphis.

• Business Operations professional with 15+ years of leadership experience in human resources, financial management, and sales and marketing in the healthcare industry; Executive Director and Nursing Home Administrator experience in senior living industry
• Led day-to-day operations and growth of various organizations to improve building occupancy and revenue; skilled in project management, operations, and HR programs
• Chaired several nonprofit organizations partnered with hospital committees to improve the delivery of care between senior living organizations and local hospitals
• Currently supporting a start-up healthcare company with talent management, recruiting, and market analysis services
• MS in Public Administration, Health Policy and Management from New York University;
• BS in Health Sciences from Boston University
• Available up to 30 hours/week; pay rate $45-60/hour

• Administrative and customer service professional with 13 years of experience in the life science and non-profit industries
• In current role at a biotechnology research startup, provides administrative and operational support including client care, donor appointment scheduling, and database maintenance
• Additional experience as Director of Operations and Executive Assistant at a non-profit advocacy organization; duties included donor database management, fundraising and social media campaign reporting, email correspondence supporting the Executive Director, coordination of office volunteers, and travel arrangements
• Proficient in Google Suite, MS Office Suite, video conferencing platforms, and CRM databases including eTapestry and HubSpot
• BS in Environmental Studies from the University of Vermont

Administrative professional with 20+ years of experience in the real estate and non-profit industries

Strengths in high-level administrative support, expense reporting, meeting scheduling, and database management; extensive experience in busy office operations including relocation, commissions processing, and escrow account management

Proficient in MS Office Suite, SharePoint and Adobe Acrobat; experienced in facilities management

BS in Plant and Soil Science from UMass Amherst; Certificate in Accounting from Bentley University; Notary Public and licensed real estate agent

L.S. (Bethesda, MD)

• Former attorney with policy and trial experience eager to return to work after a career break in a non-attorney capacity utilizing strong research, communications and operations skills.

• Currently co-chair of local synagogue’s Refugee Committee and serves as executive board member of women’s group with responsibility for developing internal and external communication strategies.  Also completed a two-year term as PTA President.

• Five years of varied legal experience at the Department of Justice (1995-2000).  Prosecuted criminal cases in federal and D.C. courts, including two felony jury trials.  Promoted after two years from counsel to chief of staff of the policy office with responsibility for providing daily briefings to the Attorney General.

• Three years of experience as a policy analyst, advising the chairman of a House of Representatives subcommittee.

• Proficient in MS Suite (Outlook, Word, and Excel) and Google Suite (Gmail, Calendar, Docs, and Sheets).

• J.D., Yale Law School; B.A. in Economics with Highest Distinction, University of Michigan.

• Administrative and Office Operations professional with experience in program coordination, office management, customer service, budgeting and bookkeeping, and vendor management. Seeking office management or project coordination role following a 19-year career in aviation and corporate environments.
• Recently serving as Independent Contractor providing organization, bookkeeping, and project assistance services on part-time basis.
• In corporate aviation, provided program and office management, finance, inflight program management, record administration and reporting, and corporate aircraft scheduling.  As a Safety Officer, managed the Safety Management System and successfully led the Aviation Department to achieve a Stage II industry certification.
• Prior executive assistant experience includes supporting the Chairman and CEO of an international cruise line and the President & CEO of a local non-profit organization as well as serving as Aviation Scheduler/Executive Assistant for a flight department.
• Active community leadership and volunteer experience, including Fairfax County Community Emergency Response Team, Golden Retriever Rescue, Cub Scouts fundraising coordinator, swim team volunteer coordinator, and school room parent.
• Proficient in MS Office Suite (including intermediate Excel), Google Suite, Adobe Acrobat XI Pro, and flight scheduling software.  Experience with travel and expense programs, accounting software (QuickBooks, Quicken, ACCPAC, Sage), and Workboard OKR/KPI/project management software.
• B.S., Public Administration, George Mason University.

• More than 8 years of experience in varied customer service, international shipping, and  office administration roles, including internationally at U.S. embassies. Passion for providing superb service and policy compliance.
• Managed Diplomatic Pouch and Mail Room Unit at U.S. Embassy overseas  (2021-2022), coordinating dispatching of shipments with cargo airlines, customs, and  brokers.
• Worked overseas in the Non-Immigrant Visa Section (2018-2019), providing timely  customer service to support resolution of visa adjudication issues.
• Managed make-ready inspections (2016-2017) for residential overseas housing programs.
• Responsible for customer service assistance to American citizens resident overseas  (2015-2016) in the areas of Social Security and other federal benefit units. Received,  reviewed, and processed passport applications, Certificate of Birth Abroad (CRBA)  applications, notarial documents, and spotted potential fraud indicators in preparation for officer adjudication.
• Association coordinator (2012-2014) and managed registration at corporate events for various clients, including email marketing, onsite event management, website  maintenance, social media, managing registrations, processing payments, membership  renewals, and other administrative tasks.
• Advanced proficiency in MS Office Suite, Sharepoint and social media.

• Administrative professional with 20+ years of experience in operations, community relations, marketing, and HR in the nonprofit, association, and publishing industries
• Skilled in creating operational efficiency by streamlining administrative operations
• As Education Coordinator for the last 15 years with a New England trade association managed program management, member services, and continuing education programs administration for members
• Early career as Administrative Director with healthcare nonprofit overseeing administrative and HR functions including benefits, retirement plans, training and development, and new hire orientation/handbook
• Advanced proficiency in MS Office
• BA in French Language and Literature from UMass Boston

• Business professional with 10+ years of recruiting, human resources, and administration experience in the retail, hospitality, and professional services industries
• HR expertise includes full life cycle recruiting, staffing support, HRIS maintenance, and onboarding new employees
• Additional experience in startup administration during launch phase, including managing the office setup, running call centers, and managing vendor relationships
• Proficient in MS Office Suite, Google Suite, Slack, Salesforce, Concur, and Agile
• BA in International Relations from Simmons College

• Administrative professional with 15+ years of experience delivering strong and sustainable customer  service. Known for attention to detail and managing administrative processes in a fast-paced environment.

• Served as EA for a team of 5 professionals ranging from Regional Managers to Market Managers (2012-2015). Managed multiple calendars, scheduled meetings, booked travel, performed expense reporting, planned events, managed email correspondences, and handled special projects.
• ​​​​​​​Advanced proficiency in MS Office Suite, calendar management and lending operating systems.

• Advanced proficiency in numerous email platforms, project management software (Basecamp, Trello, and Asana), Google Workplace, social media management, and Slack.

• A.A in Health Care Administration. Currently studying for B.S. in Management (expected graduation October 2023)

• Management professional with 15+ years of experience spanning marketing, administration, and program management in business and higher education
• Expertise in recruiting, administration, and admissions review processes at top technology university in Boston (13 years)
• Appointed as interim program head of the performing arts department during COVID-19, overseeing 5 faculty, 9 contractors, and 50+ students
• At Forrester Research, managed national events marketing with an $8 million budget, overseeing marketing, sales and events planning and execution
• Proficient in MS Office, Photoshop, Premiere, HTML, CSS, and mar-tech, including Eloqua, content management systems (CMS), and Siebel CRM
• BS in Chemistry from Massachusetts Institute of Technology

• Administration and training professional with 20+ years of experience in the consumer products, construction, and non-profit industries
• Skilled in office administration, customer service, community outreach, vendor management, billing, and CRM maintenance
• Executive Director at MA based non-profit for 6 years leading community outreach, membership drives, and extensive customer service experience
• Early career included 6+ years as a Technical Training Manager; responsible for the training and orientation of field sales and home office staff spanning sales and service, product knowledge, and systems training
• Proficient in MS Office, Google Suite, and Constant Contact
• BA in English from The Catholic University of America

• Administrative and marketing support professional with 8+ years of experience in business office setting. Currently provides administrative support to 3 executives at an assisted living facility. Responsible for meeting scheduling, calendar management, and travel management. Provides administrative support to company’s HR function including handling sensitive/confidential information. Ensures smooth functioning of office systems and maintains filing systems, database systems, and office supplies,
• Prior to career break, held two marketing positions at SAAS company where she was promoted from Associate to Partner. Managed multiple marketing campaigns and eblasts through Salesforce, Created original company quarterly newsletters and press releases distributed through NASDAQ.
• Early career experience as Purchasing Agent where she developed relationships with electrical vendors and then procured materials at cost for the building of Nationals Stadium. Analyzed price proposals; maintained purchase, delivery, and inventory records; and evaluated suppliers based on price, quality, selection, service and reputation.
• Proficient in MS Office Suite (Word, Excel, Powerpoint), Salesforce, Canva, MS Teams, and social media.
• B.S. in Mass Communications, Middle Tennessee State University.

• Detail-oriented analyst with 20 years of experience in research, budgeting, and operations. Seeking to transition to work in a mission-driven organization. Strong interest in international work and higher education.

• 10 years of experience analyzing corporate investment strategies and managing database for large global information company, resulting in prospecting tool for clients  (2012-2022).

• Served as Treasurer and Chair of Budget Committee on Board of Directors for local school and education foundation non-profits. Managed $135K budget and all accounting transactions. Successfully executed fundraisers raising $60+K for school organization (2009-2015).

• Staff Assistant for multiple Investment Officers at international organization handling administrative tasks, communication, travel, scheduling, and finance decision meeting recordings.

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Teams).

• M.A. International Affairs, George Washington University; B.A. Economics, St. Lawrence University.

• Operations and administration professional with 17+ years of experience in the health care, real estate, and consumer goods industries
• Experience managing contracts, billing, customer service and operations for luxury real estate company
• Expertise in vendor relationship management, administration, billing, and office management
• Proficient in Google Suite, MS Office Suite, Constant Contact, QuickBooks, and real estate management programs (Cloze, RealScout, Dotloop, and SkySlope)
• MBA from Northeastern University, BS in Business Management from Boston University

• Tech-savvy operations professional with expertise in marketing, community outreach, and business development. After 12 years as a successful entrepreneur, eager to transition to an operations, project management or marketing role in a more traditional business structure.
• Owner of award-winning tea shop. Recipent of “Best Tea Shop” award by Northern Virginia Magazine 4 years in a row as well as numerous other awards including Best Business Owner.
• Partnered with 100+ local and national businesses to develop creative and revenue- generating products and events.

• Managed up to 7 employees, creating policies and procedures that allowed business operation to run efficiently with minimal touch points.

• Oversaw all aspects of operations, including bookkeeping, payroll, human resources, customer service, procurement, customer shipping, vendor managment, and inventory control.

• Developed a strong online presence and grew an impressive and local social media following.

• Proficient in Google Suite, MS Office Suite (Word, Excel, PowerPoint, Publisher), and social media and videoconferencing platforms, product management platforms (Trello, Jira, Asana, Monday), Marketing and Design Platforms (Canva, Adobe Suite, Mailchimp, Constant Contact).

• B.A., Science, Shenandoah University.

• Multidisciplinary professional with broad career administrative, financial and  business operations expertise across military, government, private industry and non-profit. Seeking meaningful, short-term special project opportunities such as key personnel  vacancy support, organizational transitions and search/selection committees.
• As Director of Operations for large, non-profit museum (2015-2018), provided day-to-day  leadership to 7 direct reports that ensured the organization had proper resources, controls and  people systems in place to effectively perform its mission. Successfully upgraded processes in each department resulting in more productive workflows, financial efficiencies  and ultimately enhanced visitor experiences.
• As a defense contractor, appointed Deputy Program Director with oversight responsibility for  day-to-day operations of a federal $1B global technology support contract (2002-2011). Coordinated collective resources of more than 50 subcontractor companies that provided  ongoing support to multiple contract task order contracts worldwide.
• Successfully stood up and subsequently directed three new organizations: an integral flying safety program as a military officer, a military-approved flight operations department as a defense contractor, and a multi-faceted operations section as a museum operator.
• Extensive remote work/distributive teams experience. Proficiency in MS Office Suite, CMS software, LAN and PC/server computer systems.
• M.Ed. in International Relations, Northwestern Oklahoma State University and a B.S. in  Computers and Aeronautics, Embry-Riddle Aeronautical University.

• Administrative and operations professional with 15+ years of experience spanning government agencies, law enforcement and the military (Coast Guard)
• 8 years of experience as a data analyst for a government contractor for the Drug Enforcement Administration, supporting operations with background checks, criminal investigations, onboarding and HR processes, data analysis, file maintenance, and correspondence between state, local and federal agencies
• Additional experience as Executive Assistant for a local Police Chief; providing high-level support with writing case reports, providing customer and administrative support, handling case investigations, tracking budget, and collaborating with various local and state legal agencies
• Proficient in MS Office, QuickBooks, Power BI, Google Suite, Outlook, and Dropbox; holds a secret-level clearance

• International legal professional with 5+ years of experience in legal research, litigation support, drafting legal contracts, and arbitration support in Europe and the U.S.
• Expertise in drafting documentation and supporting client interactions; skilled legal researcher with strong analytical, communication, and collaborative skills
• Proficient in MS Office, Google Suite, LexisNexis, Westlaw, social media and video conferencing platforms
• Proficient in Portuguese, Norwegian and Spanish
• MS of Law from PBB University Law School (UK); MS of Arts in International Peace and Security/International Law from King’s College (London); BA in Political Science and Philosophy from Regis College

• Administrative professional with 30 years of public service experience providing executive support to directors and senior level managers working for the City of Alexandria. Recently obtained bachelor’s degree with a concentration in human resources management. Seeking to transition to an HR generalist or HR admin role.
• Currently serving as an Elections Officer and volunteer.
• Served as EA to Director, Department of Recreation, Parks, and Cultural Activities for the City of Alexandria. Supported Director and Senior Managers and served as Secretary of the Board.
• Supervised staff of 2 as well as temp workers and interns. Responsible for recruiting, interviewing, hiring, onboarding, payroll support, and other HR generalist duties.
• Expertise in calendar management, meeting coordination, preparing Board packets, docket item tracking, customer service, and preparing and editing correspondence. Also provided excellent customer service, helping to resolve issues and reduce complaints.
• Held similar roles in the City’s Office of Housing. Prior experience serving as a Financial Services Advisor for a financial services company where she was a licensed Life and Health Insurance Agent.
• Proficient in MS Office Suite, Zoom web conferencing, Kronos, and NeoGov.
• S. Business Administration, Human Resources Management, Strayer University. Certificate in Environmental Sustainability, Virginia Tech; and Licensed Life & Health Insurance, VA.

• Business and financial management professional with 18 years of finance, budgeting and acquisition experience primarily in the Department of Defense and Federal contracting industry.

• Expertise in federal acquisition and contracting, planning, programming, and budgeting and defense acquisition program life cycle management.

• Currently employed as a federal contractor in a Senior Technical Analyst role for Major Defense Acquisition Program valued at +$13B with high Congressional interest. Advisor to Senior leadership on budget, programming, and contracting administration. Responsibilities include preparing responses to congressional inquiries and reporting requirements, preparing the annual five year fiscal year defense program budget, and providing analysis and research on current program obstacles and opportunities.

• Served as Contract Management Team Lead in previous position (2018), tasked with review and oversight of +150 contracts for redundancy and efficiencies. Led team of 10 to capture and analyze contract data, requirements, and value.  Determined contracts for termination and consolidation.

• Advanced proficiency in Google Workspace, MS TEAMS, MS Suite (Word, Excel, Powerpoint), and Adobe Creative Suite.

• Certified in Project Management (PMP) and in Defense Acquisition Workforce Business and Financial Management (DAWIA BFM).

• M.B.A. in Business Administration, Walden University and B.S. in Human Development, Binghamton University.

• Client Success Manager with 15+ years of experience in account management, operations, and administration. Currently WebEx and Zoom Conference Moderator with  3+ years of experience managing online conferences for federal and commercial clients.

• 10+ years of experience in recruiting and HR support. specializing in interviewing and evaluating candidate skills. conducting new hire orientations, verifying employment status (E-Verify) and serving as new employee point-of-contact. Updated Employee Referral Program and HR Coordinator Manuals.

• Extensive experience providing executive support, managing office operations, and providing exceptional customer support.

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and Zoho Office Suite.

• Currently pursuing B.A. in Media and Communication Studies, University of Maryland, University College.

• Over 25-years of experience in program management, event planning, recruitment, evaluation and career advising for federal government, non-profits and academia. Seeking to transition to an administrative role.

• Researched and networked opportunities in STEM to create a diverse workforce. Recruited and referred candidates to potential employers, admissions staff and recruiters based on employer needs

• Skilled in initiating and executing complex administrative and management projects .

• Investigated outcome data of participants over a 15-year time span. Surveyed and analyzed programs ranging in size from 25-1000 participants

• Conducted, arranged, and managed virtual meetings with up to 100 participants using Zoom or simlar technologies. .

• Proficient in MS Office Suites, LinkedIn, Facebook,  and Twitter.

• Master’s Degree in Management, University of Maryland, Global College.

• 20 years of diverse professional experience that includes administration, customer service, non-profit development, health and wellness management, and international diplomacy.

• Recently returning to U.S. after serving as an international US diplomat (2019-2022).

• VP of Development and Fundraising (2016-2019) for private primary institution. Strategized and guided initiatives to increase community financial support. Converted fundraising campaigns from paper to user-friendly, digital platforms resulting in more successful campaigns.

• 15 years of experience in health and wellness management. Successfully pivoted to remote platforms during pandemic to continue serving clients. Developed a user-friendly workout app to make programs more widely accessible.

• Experience in sales and marketing, working for credit card processor, merchant acquirer, and bank credit card issuer providing payment processing, merchant and related payment services to financial institutions in the United States, Eurrope, Canada, Mexico, and Puerto Rico.

• BA in English from Columbus State University.

• 10+ years of experience as event/program coordinator and office administrave posions, demonstrang high levels of customer service, professionalism, organizaonal skills, efficiency, discreon and a strong work ethic.
• Concurrently planned and implemented mulple high-quality programs for independent Senior adults at a non-profit organizaon (2019-2021). Seamlessly pivoted from in-person to zoom programs when covid hit. Was the first point of contact and spent many hours helping senior adults with on-line registraon and technical quesons so they could fully parcipate in virtual programs and reduce isolaon.
• Account Manager/Event Planner at Medina Cuisine (2017-2019). Responsible for inial consultaons and all communication with clients. Provided on-site event coordination and management and liaised with clients and chef in fast-paced environment where she “went the extra mile” to deliver a perfect event to her clients.
• Office Manager for solo practitioner doctor’s office (2012-2017), overseeing all administrative dues including invoicing, payments, insurance claims and communication, and renewals of professional licenses. First point of contact for patients, vendors and other medical praticces. Maintained schedule for all appointments; and trained new staff.
• Proficient in MS Office Suite, Google Workspace, Zoom, Salesforce CRM, and SurveyMonkey. B.A., University of Maryland

• Administrative professional with 18+ years of experience in supporting management in higher ed, financial services, government, property management, and nonprofit organizations
• Experienced ESL teacher (13 years) at several Boston colleges and private schools including Emerson College
• Administrative experience includes data management, scheduling, reporting, research, project management, and purchasing
• Proficient in MS Office Suite and Canvas
• MFA in Creative Writing from the University of Southern Maine and BA from Harvard College in Social Studies

• Communications professional with a diverse background in donor relations, project management, and communications in the higher education and venture capital arenas
• Skilled in building client relationships through coordinated outreach to donor base and volunteer community, managing donor databases and tracking budgets, and onboarding and managing alumni volunteers
• Additional experience providing team-level administrative support including calendar management, live and virtual event logistics, reporting, and production
• Proficient in Phoenix CRM, MailChimp, MS Office Suite, Google Suite, and video conferencing platforms
• MS in Management and BA in Communications from Salve Regina University

• Administrative assistant with 8 years of experience working at a foreign embassy. Highly reliable, detail oriented, and adaptable team player with strong work ethic.
• ​​​​​​​Most recently Administrative Assistant for the Deputy Chief of Mission, Embassy of the Czech Republic. Coordinated foreign visits and communicated with staff from the White House, Pentagon and other government offices. Served as POC to the Office of Foreign Missions, where she obtained personal documents such as ID cards and DLs for Embassy staff.
• Administrative Assistant to the Political and Press Office, Embassy of the Czech Republic. Scheduled and coordinated meetings and travel arrangements, sorted and prepared emails and written correspondence.
• Receptionist, Embassy of the Czech Republic where she responded to public inquiries, welcomed guests and dignitaries, and provided general administrative support.
• Proficient in MS Office Suite and fluent in Czech, English, and Russian.
• A.S. in Business Administration, Northern Virginia Community College.

• Administrative and customer service professional with 8 years of experience supporting programs in the higher education, nonprofit and financial services industries
• Experience providing high-level administrative support in admissions programs at two major universities; skilled in project coordination, client services support, operations, and event management
• Recent experience supporting a consulting firm in all aspects of full-cycle recruiting and DEI initiatives
• Proficiency in Jenzabar Ex, Slate, Salesforce, Campdoc, EMS Software, Constant Contact, Bamboo HR, JazzHR, MS Office Suite, Google Suite, and LinkedIn Recruiter
• BS in Sociology from Worcester State University

• High-level administrative/operations professional in higher education industry spanning 12 years. Served in management, Director level, and administrative support roles throughout tenure and offers a multitude of specialized skills in project management, training, administration, diversity and inclusion, human resources, marketing, recruitment, program/event planning, and community outreach.
• Associate Director of Enrollment Management at local university where she provides systems and operational direction for undergraduate and graduate enrollment processes.
• From 2017-2019, directedd national and regional diversity pipeline programs and providing strategic direction on student, faculty, and staff recruitment and retention. Exceeded benchmarks by 400% in year 1and 200% in year 2.
• From 2014-2017, served as liaison for 700 faculty on appointments, promotions, and tenure at Georgetown University School of Medicine. From 2011-2014, provided administrative support to faculty on medical curriculum and course implementation.
• Experience leading volunteer management and member recruitment for national non-profit.
• Proficient in Google Suite, Zoom, Slack, Microsoft Teams, Mac OS, Microsoft Office applications, Adobe Creative Suite, Blackboard, Interfolio, Salesforce, and Peoplesoft and has familiarity with Drupal and Workday.
• Master’s degree from Rutgers University and a Bachelor’s degree from the University of Virginia.

• Communications and administrative professional with 20 years of experience writing, editing, and HR/sales support at Axent and freelance assignments
• Focused experience in marketing communications (online content, white papers, brochures, email content) for various organizations
• Additional writing skills span creative writing, storytelling, teaching, social media, copywriting, publishing, editing, and blogging; essays have appeared in various publications including Huffington Post and NEDA.org
• Proficient in Microsoft Office Suite and WordPress
• BA in English from Providence College

• 10+ years of experience in administration, customer service, and operations. Since 2020, serves as independent consultant providing administrative, marketing, research, and support services to multiple clients on a project basis.
• Wealth Advisory Associate at Morgan Stanley (2013-2016), serving over 25 financial advisors as the in-house financial planning expert helping to integrate and provide comprehensive financial planning to their clients. Held Series 7, 66, 31, and Life and Insurance licenses and completed over 250 comprehensive financial plans for high-net-worth clients.
• Proficient in  Google Suite, social media, MoneyGuidePro, and InfusionSoft.
• MS in Personal Financial Planning from Texas Tech University and an MBA with a concentration in entrepreneurship and innovation from Temple University. Also pursuing Chartered Financial Consultant designation.

• Purchasing and procurement professional with progressive experience in planning, inventory and vendor management at Geologics Corporation/Raytheon, Liberty Mutual Insurance, and EMD
• SAP and SAGE systems experience spans purchase orders, invoices, A/P, delivery schedules, and quality control; additional experience in special inventory buys and quotations
• Proficient in SAP modules (MD04), P-Card, Ariba Buyer, SAGE, Vendor Management, Excel, PowerPoint, Share Point, Microsoft Suite, Outlook and government software
• B.S. in Business Management from Suffolk University

• High-level administrative professional with both EA and general operations support. Strong communications and project management skills.
• Currently supports senior executives at  a non-profit, quasi government agency (2016-present). Responsible for full- scope administrative functions as well as special projects, including schedule and calendar management, travel, expense and budget forecasting reports, compliance tracking and event planning.
• Prior experience includes serving as Marketing Coordinator/Manager at medical software company and financial services companies. Her experience includes email marketing, media relations, PR, social media implementation and collateral creation.
• MBA (concentrations in Marketing, Human Resources Management and Health Care Management) and BBA from Baker College.

• Skilled office professional with experience working for small growing companies in the consumer product, engineering, and biopharma industries; experience in office management, human resources, accounting, and contract administration
• As HR Manager at a rapidly growing office furniture company set up procedures and policies and developed internal control systems. Led recruiting and on-boarding for 50% of the company’s hires in 2 years.
• As Office and HR Manager at a small engineering company managed benefits administration; worked with an outside insurance broker to improve and expand benefits and managed payroll
• Proficient in MS Office, QuickBooks, Great Plains, Oracle, ADP QuickBooks
• B.S. in Business Administration from UMass Amherst

• Recently completed 15-week Accounting for Small Business Certificate from Merrimack College, including training in general accounting principles, Excel, QuickBooks, and managerial accounting.
• Currently working in bookkeeping capacity at family-owned furniture store. Maintain general ledger and cash accounts, process invoices, and reconciles accounts monthly. Processes payroll for small team. Performs financial analysis and advises owners on financial matters.
• Financial Analyst at Emirates NBD Bank in Dubai, UAE (2018-2019). Analyzed banking data and created reports for management. Recorded detailed accounting transactions to General Ledger. Prepared budgets, including forecasting and analysis.
• Served as Executive Assistant at Iraqi Embassy in Saudi Arabia, undergoing rigorous hiring process (2016-2018). Organized meetings and events for up to 400 people, including budget management.
• Proficient in MS Office Suite (Advanced Excel). Basic proficiency in QuickBooks.
• MBA and BA from Al-Faisal University, Saudi Arabia. Leadership and Entrepreneurship courses from Oxford University.

Customer Service and Account Management professional with experience in software engineering, project management, and technical infrastructure. N.M. has held roles in which she has contributed to the growth of the client base growth and technical success of the companies for which she worked. For the past 5 years, N.M. has worked at a small Financial Management firm, being promoted to her current role of Client Service Specialist responsible for all aspects of client interaction and  onboarding, financial advisors’ schedule management, and monitoring and maintenance of both  the firm’s Salesforce CRMs. Prior to the promotion, N.M. worked as an Administrative and  Technical Assistant where she helped the growing firm identify and establish a new Sales CRM and website, hire additional employees, and support an increasing customer base. From 2011- 2014, N.M. worked as the Director of Information and Administrative Services at the firm’s sister company in the publishing industry. In this role, N.M. performed a variety of duties ranging from coordinating the activities of technical/compliance professionals, performing electronic and manual quality assurance checks  and office administrative duties. She began her career as a Software Developer. She has a Bachelor’s from Clarkson University in Electrical and Computer Engineering.

E.K. is a seasoned, high-level administrative professional with executive assistant and general administrative support experience spanning 20 years. LK has provided executive and administrative support to both non-profit organizations and Fortune 500 companies. She has experience working in the finance, healthcare, and housing industries. From 2008 to 2017 she supported a a Constituent Relations team of 8 at a major medical center (including the Director and Associate Director), where she was recognized for her attention to detail and was often included in the final editorial and proofreading process. LK currently works in a housing non-profit supporting its Executive Director. She has a Master’s from Fordham University and a Bachelor’s from the School of Visual Arts.

E.L. is a seasoned administrative and communications professional with strong project management and event planning experience spanning over 18 years. E.L. currently works as a Communications Specialist at a mid-sized church, managing their e-marketing, website, social media content, and livestream broadcasts. From 2013-2016, she worked as a Speaker Consultant for a national speakers bureau. She coordinated speaking engagement itineraries including travel and expenses for motivational speakers, business executives, and celebrities. From 1998-2006, E.L. worked at a national financial trade association in Washington, DC where she spent 5 years working in public relations.  She devised media relations strategy, wrote press releases and communications materials, coordinated press briefings, and acted as spokesperson on issues such as bank fraud, security and financial crime, small business lending, financial education, and bank employment trends. For the same trade association, she also worked for 3 years as a Facilities Project Manager and Space Planner. In that position, she was responsible for interdepartmental construction projects and office interior design, developed emergency preparedness plans and staff training, and controlled the facilities budgets and expenses. She has a Bachelors in Communications from Old Dominion University.

D.M.(Silver Spring, MD) is an administrative and customer service professional with 10+ years of experience, working at U.S. Embassies. Before immigrating to the US, she spent her entire career working as an Admin Assistant at a US Diplomatic Representation Office in West Africa where she was promoted two times. She worked with multicultural teams in an environment that demanded discretion, confidentiality, and the swift prioritization of needs. In this role, she provided both executive support and customer service; managed busy calendars; handled confidential information; submitted expense requests; maintained paper and electronic files; translated and edited documents; managed travel requests; and actied as a liaison to various interal departments and external contacts. She is proficient in Office 365 and has an Associate degree in English from the National University of Benin, coupled with a Higher Diploma in Administrative and Commercial Studies from the Alliance of Française of Accra, Ghana.

G.L. is a trusted business advisor and attorney with experience working with executives and stakeholders to resolve complex matters involving commercial, business and government contracting; real estate; employment; human resources; policy; and compliance. She has 20+ years of experience as a seasoned negotiator, strategic thinker, and problem solver. Whether drafting contracts, negotiating settlements, managing employee relations, or providng legal analysis, G.L. is skilled at identifying and mitigating business risk. She conducts strategic analysis and risk assessments as organizations seek to expand into new markets and launch new products or services. For nine years, she taught law courses, customizing the curriculum to ensure MBA students understood how entity creation, contractual language, and HR practices impact the overall health of a business. Her proven communication skills enable her to cultivate strong working relationships and collaborate effectively with people at all levels within an organization.  G.L. is a licensed attorney in Virginia and the District of Columbia. She earned her J.D. from the Antonin Scalia Law School at George Mason University and a Bachelor of Arts from the University of Virginia.

Seasoned, high-level executive assistant with experience in supporting all levels of the C-Suite. For the past ten years she has had the pleasure of working for both start-ups and well known pharmaceutical companies supporting the CEO, CFO, and VP of Investor Relations and their respective Board of Directors. Prior to working in the pharmaceutical industry she supported the Sr. VP of R&D at Nokia performing diversified administrative duties of a highly confidential and complex nature. After three years in this position she was promoted to Project Manager supporting Nokia’s Institute of Technology (INDT) in Manaus, Brazil. In this position, she collaborated with stakeholders and INDT on projects’ merit, potential impact and business case scenarios. She oversaw multiple projects from proposal and evaluation phase to full delivery and integration into the service product strategy and roadmap. Prior to Nokia, M.D. worked for a medical manufacturing firm supporting the C-suite and BOD members who developed the world’s smallest light weight hand held defibrillator. She was responsible for all budget information and cost analysis for this small start-up with six private investors funding the company. M.D. has a Bachelors in Business Administration from Daniel Webster College in New Hampshire.

M.R. is a business operations and client relationship management professional with 10+ years of experience working for a big-four Public Accounting firm. From 2004-2019 he worked for Pricewaterhouse Coopers, he coordinated with 5 cross-functional tax teams, performing a wide-range of administration and project management functions. He prepared engagement contracts and statement of work agreements, tracked compliance and budgets, and managed accounts with revenue exceeding $50K in Salesforce. Additionally, he coordinated 300+ tax correspondences quarterly, processed corporate and individual tax returns, gathered tax information, updated project status, maintained confidential tax data through Sharefile, and prepared client deliverables. Prior to his, M.R. worked for Pitney Bowes for 8+ years, where he was promoted to Customer Service Manager. At Pitney Bowes, he managed the distribution of workload among employees, set department objectives, trained 22 employees using the Total Quality Management (TQM) process. and monitored and trained employees through subsequent performance analysis for organizational efficiency.  He has a Bachelors from George Mason University and certificates in business management, eCommerce and Marketing from NVCC.

Customer and Sales Support professional with 20 years of experience and proficiency with an aptitude to take ownership of her role. She holds a bachelor’s degree with honors in Business Administration from Bay State College, Boston. At H.C. Starck, H.M. was exposed to different industrial application fields and developed a wide knowledge of customer culture and needs. She has worked with accounting to clear outstanding accounts, interfaced with manufacturers and warehouses to track shipments, and worked with U.S. Customs to acquire shipping paperwork and to track shipments resulting in on-time deliveries and correct orders. H.M. organized and coordinated national exhibits resulting in an increased customer base and stronger customer relations. At her previous company, she prepared the requirements for annual automotive audits. H.M. is proficient in Microsoft Office and SAP ERP and used these tools to create monthly sales reports, orders, and invoices.

J.H. is an events management, marketing, and business outreach professional with experience in the non-profit and government sectors. She most recently worked as Events Manager for a workforce development nonprofit, where she collaborated with youth, volunteers, vendors, and corporate sponsors. J.H. has 10 years of experience managing special events, creating marketing collateral, and managing social media to strengthen partner relationships and attract new partners. Proficient in MS Office, MAC operating systems, Adobe Photo Shop. Familiar with Salesforce.com and SharePoint. J.H is currently pursuing a BBA with a concentration in Contracts & Acquisitions at the University of Maryland Global College (expected graduation 2022).

H.P. has 20+ years of experience as a full-scope Executive Assistant, including working in 100% remote environments, for companies of all sizes. She has experience providing marketing, HR, event planning, and new office set-up support for C-suite executives. She currently supports the CEO of a multi-national company located overseas. She has served as a gatekeeper and first POC for CEOs and Board Chairs and has helped to prioritize projects and manage project deliverables. H.P. has managed the full scope of administrative functions, including schedule management, international travel arrangements, new policy roll out, expense preparation and approval, budget forecasting, event planning, board and shareholder annual meeting arrangements, liaison with board members and key suppliers.  She has also handled special projects, such as office relocation, renovation, press conferences and product exhibitions. H.P. has a Bachelors in Business Administration with distinction and an Advanced Diploma of Administrative Management from the Institute of Administrative Management, UK.

Y.R. has 10+ years of program management and operations experience working for nonprofits and universities. Most recently, she was a Program Manager for a USAID-funded project, where she was responsible for program design and execution. Prior to this, she was a Program Manager with Upwardly global, managing relationships with foundations, implementing organizations, governments and private sector partners. She was also responsible for ensuring that the organization’s investments were cutting-edge in nature and strategically aligned. From 2015-2017, Y.R. was Assistant to the Executive Director at Georgetown University’s Center for Social Impact & Innovation. Prior to this, she served as Assistant Director of George Mason University’s Center for Social Entrepreneurship.  Y.R. has an MBA from George Mason University.

S.B. is a project coordination and operations support professional with 20 years of experience in both product and service industries. She most recently worked for a DC-based federal government organization where she researched, developed, and implemented sound, effective policies. From 2006-2012, S.B. worked as a Project Manager for Interbrand. She provided administrative support and managed client budgets, timelines and deliverables. She later became the Database Manager in support of the organization’s global sales and marketing goals. In this role, she developed, implemented and documented processes to ensure data integrity. Prior to that, S.B. worked as an administrator for the marketing department at Olympus America, supporting a full range of marketing functions and leading special projects in web content development and resource management. S.B. is proficient in a variety of software applications and has a Bachelors in Business Administration from Dowling College.

Administrative and Business Operations professional with strong communication, sales, and customer service skills. Currently work as an Office Manager at a non-profit accredited school providing support to the Program Director and the daily needs of the office by assisting in registration, marketing, maintaining and updating confidential records and front office support for the entire school. From 4/2011 to 10/2011 (on a contract basis) her experience included working at a Fortune 500 medical device company where she organized and coordinated sales training programs. This included working directly with vendors to manage all event details such as catering, AV, floor plans, speakers and attendees. Prior to this, she worked at Fortune 500 telecommunications companies which included sales and supporting reseller partners. Other responsibilities involved extensive customer service, database management, contract management, and overall sales operations support. Computer skills include MS Office Applications (Word, PowerPoint, Excel, Publisher, and Outlook) Google Applications, Dropbox, ACE, Siebel, and Oracle. R.B. holds a BS in Business Administration, with an MIS Concentration from Northeastern University.

Administrative and health professional with 15+ years’ experience in hospital and long term care facilities as a clinical dietitian succeeding in fast-paced, customer service environments. In her most recent positions, she provided both outpatient nutrition services as well as cancer center nutrition consults. She provided medical nutrition therapy for various disease states to clients of all ages. This required advanced listening skills to help assess the level of readiness of her clients. Her work also required she be detailed oriented in order to compile clients’ medical and lifestyle history into care plans and customized diets.  Her responsibilities also included publishing nutrition newsletters and representing the department at health fairs.  She has also counseled home care patients and their families over the 15 years. She’s proficient in the electronic health records, EPIC, Meditech and researching over the internet.  She has a MS in Food and Nutrition from Framingham State University and BS in Business Administration, concentration Information Systems from the University of Massachusetts Lowell.

Detail-oriented professional educator with a recent Top Secret security clearance. From 2015-2017, L.M. supervised a team of four, responsible for independently developing a comprehensive morale and welfare program addressing eight areas of responsibility for over 100 government employees and their families. She collected data and analyzed trends using a variety of sources, after which she submitted detailed reports to senior leadership. L.M. edited a weekly newsletter, checking its contents for conciseness, clarity and ensuring compliance with current USG policy. She was awarded a Superior Honor award for her leadership and innovation. L.M. also spent over ten years as an educator, planning lessons, delivering content, and reviewing students’ work for completeness and correctness. She led teams to develop customized education plans complying with all state and federal standards. She is proficient in using the Microsoft Office Suite. L.M. has a Masters in Education from Delaware State University and a Bachelors in Education from Shippensburg State University.

• Administrative professional with extensive experience in directing operations and  planning/producing training and development programs
• Founded and served as CEO of a life coaching and consulting practice, providing 1-1 coaching and workshops to support working parents
• Previous experience as an Administrative Assistant handling vendor invoices, appointment booking, billing, supplies management, and insurance research
• Social Media Specialist responsible for managing company accounts, creating posting calendars, content creation, and analyzing viewer analytics
• 8 years as Program Manager for a university’s study-abroad program, supporting a growing international campus in Valencia, Spain. Assisted with recruitment, pre-departure planning, securing international visas, event planning, and program development
• Proficient in MS Office, Slack, Salesforce, Mailchimp, social media platforms (Facebook, Instagram, LinkedIn, Twitter), and project management tools (Asana, Trello, Canva)
• MEd in Policy, Planning, and Administration in Higher Education Administration from Boston University; BA in Spanish Studies from University of Delaware; member of NAFSA and Forum on Education Abroad

Detail-oriented professional with strong communication and project management skills. For 13+ years, she has worked in tight deadline environments, demonstrated success in managing multiple projects, customer service, cross-departmental collaboration, project implementation & support. She is currently an independent contractor for a travel agency specializing in planning travel arrangements for individuals, families, and groups. At the same time, she also worked as a receptionist for a periodontics office; her responsibilities included scheduling appointments, confirming insurance benefits, and collecting co-insurance. From 2011-2017, she was a project manager for a retail clothing company where she was responsible for managing projects for digital marketing campaigns, mobile, email marketing, and social media strategy. Prior to this, from 2006-2010, she was an operations coordinator for a software company and managed maintenance and operational processes including web page updates and coordinating content uploads into the web content management system. She was born and raised in the Philippines and has a Bachelor’s Degree in Information Technology from the University of Asia & the Pacific in Manila, Philippines.

J.S. is a customer service and administrative support professional with strong analytical skills. She is eager to return to the workforce after serving in a multitude of volunteer roles. She recently returned to school to fulfill nursing prerequisites and was nominated for membership in The National Society of Collegiate Scholars. She has also volunteered for many years in teacher support and administrative roles at local elementary and high schools. In these roles, she created schedules, managed inventory, served as a cashier, assisted classroom teachers, communicated with parents, and provided librarian support. Prior to her career break, J.S. provided analytical and administrative assistance to various federal government contractors and worked for a firm providing actuarial analysis.  She has a Bachelor in Mathematics from Bradley University and an Associate Degree in Business Administration.

M.D. (Baltimore, MD) has more than 20 years of experience in the field of sales and small business management. She has created and managed small businesses, from their development, marketing, client retention, procurement, and HR to accounting needs. Most recently, M.D. successfully worked as a sales assistant for a FlexProfessionals client in the construction industry and received excellent feedback regarding her performance. Prior to this project, she was a Real Estate salesperson licensed in MD, VA and DC. From 2003 to 2009, she lived in Europe where she created a business and also was a consultant for a printing company looking to gain market share. Earlier in her career she ran a Day Spa in DC, managed a team of 10 employees, and sold a skin care line where she created all marketing and POS material, organized trade shows and followed on leads to convert them into viable buyer accounts. She is proficient in Microsoft Suite, several CRM and is familiar with QuickBooks. She is open to a relocation closer to the DC area. She has a Professional Degree (equivalent BS) in Business Management and a Bachelors in International Commerce Operations.

Senior executive administrator with more than thirty years of experience in C-suite settings with a passion for detail and organization.  At a fintech startup, she has contributed to the development and implementation of organizational strategies, policies, and practices.  From 2007-2017, while working at a higher education admissions management firm, M. M. utilized her strong management skills to support the CEO and handled a wide range of administrative responsibilities including event planning. She is proud of her overall strategic development and direction of the company’s philanthropic initiatives and community engagement efforts, and she implemented and administered this 400-person company’s Employee Matching Gifts program. Prior to this, M.M. provided both executive and administrative support to the senior executives at a criminal defense law firm, a software development startup, and at an environmental nonprofit. Well-versed in the Microsoft suite of products, she also enjoys creating documents, spreadsheets, and presentations utilizing her Associates Degree in graphic design. A career executive administrator, M. M. enjoys the variety fast-paced office settings offer from reception, scheduling and bookkeeping on through detailed travel arrangements and project research and management. Technical skills include MS Word, PowerPoint, Excel, Outlook, Sharepoint; Concur; TriNet HR platform; Enrollment Processing Platform (EMP); Adobe: Illustrator, PhotoShop, InDesign; Quark Express; Dreamweaver; and Joomla.

P.B is a CMP-certified Meeting Planner with 8+ years of experience working in the association and government contracting industries. She has experience managing small VIP meetings as well as conferences with 200-1000 attendees. She also managed hotel arrangements for a city-wide event with 30,000 attendees. P.B. is currently freelancing, working mostly as a contractor planning and supporting government meetings. Prior to this, she worked for 5 years as a Meeting Planner at the American Institute of Aeronautics and Astronautics, National Association of County and City Health Officials, and Institute of Medicine. Her expertise includes speaker and VIP management, onsite lead, logistics, hotel sourcing and contracts, process streamlining, CSR databases and event software management. She speaks Japanese at an intermediate level. She received her BA from American University in International Studies.

An experienced administrative professional with strong communication, finance, project management and event planning skills. For the past 11 years, she has worked in higher education where she is responsible for budget management, financial reporting and post-award administration of grants for various academic programs. She prides herself on her ability to interact successfully with students, faculty, colleagues and donors. She has planned events, supervised work study students as well as managed department payroll, expenses, and reimbursements. Prior to her career in higher education, she spent 10 years in the software industry in tech support, business analyst and database administration roles primarily working with marketing departments. She is proficient in Microsoft office applications and has website management experience using Sitecore and Dreamweaver tools. She earned a Bachelor of Arts degree in Economics from Boston College.

S.N. is a high- level administrative professional with exceptional organizational, communication and project management skills spanning over 20 years. Currently, S.N. provides corporate and personal administrative and financial support to the CEO at a consulting and investment firm serving several small companies. From 2001-2015, S.N. directly supported the company’s CEO, responsible for all administrative functions that included scheduling, calendar management, travel, expenses, annual event planning and reviewing corporate contracts. She also played a critical role in managing payroll, customer service and HR. S.N. started her career as a Customer Service Manager at Star Markets, Inc. She has a BA in Business Administration from Providence College. Available up to full-time.

S.B. is a “jack of all trades”, high-level administrative and project coordination professional with strong data analysis, technology, and customer service skills. She has experience working in both corporate and nonprofit environments. She currently works at a nationally-known nonprofit, supporting operations and events managed by one of its division offices. Her office management and events support responsibilities include, pre/post event (on-site) support for 15+ events annually; volunteer coordination and training; donation processing and cash management; supply chain management; mail processing; and communications and customer service support. She also serves as POC for a team of Community Managers & Directors and acts as liaison with the IT department. During her career break, S.B. volunteered extensively for this same organization. S.B. began her career in software programming and then moved into customer service roles at technology companies, including Sitel Corporation in Canada where she earned Best Performance and Top Sales Consultant Awards for the service she provided to her client Dell, Inc. She has a BS in Chemistry from St. Xavier’s College, Mumbai University.

C.M. has 28 years of copyediting, proofreading, transcription, data entry, desktop publishing, and administrative assistant experience with small and large companies and government contractors. Her most recent job (which ended because her boss retired) was 10 years as Office Manager for a small education consulting company (staff of 3) where her main duties were transcribing and editing stories for a monthly newsletter (some research), editing marketing communications, as well as administrative duties of maintaining the client database (data entry), time sheets, expense reports, issuing invoices, and booking travel. From 1997-2001, she worked as a contractor for ASE, a subsidiary of Booz-Allen & Hamilton on a Department of Defense contract as part of a team that produced 800-page annual reports to Congress, as well as brochures, fact sheets, and guides. Prior to this, she was the Graphics/Marketing Coordinator for Randstad Staffing Services in Atlanta, GA where she helped produce newsletters, recruiting flyers, manuals, guidebooks, and slide presentations, and helped to provide temporary workers for the 1996 Olympics. She worked for another government contractor in Virginia from 1990-1992 as part of a fast-paced visual information production center at the Pentagon creating briefing and scheduling charts, as well as helping with marketing materials and proposals for the company. C.M.’s first job out of college was with Circuit City headquarters in Richmond, VA where she created and maintained graphic layouts and merchandising strategies of store displays. Working on a variety of projects ranging from small newsletters to large manuals that took a year to put together, she is used to detail-oriented work with deadlines. Her experience includes some writing, but her strongest skills are copyediting, proofreading, transcription (typing 70 wpm), data entry, and administrative skills. She has a B.A. in Journalism/English minor from Lynchburg College.

A.P. offers more than a decade of experience in project management and consulting, with experience working in federal government contracting and non-profit environments. Since 2015, A.P. has been an independent consultant, providing project management and administrative services to a variety of clients. From 2014-2015, she was Senior Program Manager for the National Council on Aging’s Center for Healthy Aging. She managed the Center’s technical assistance initiatives for a portfolio of state grantees and served as a team lead for the Center’s website re-design and content management. From 2003-2014, she was a Senior Consultant and Project Manager on an NIH contract tasked with making NIH evidence-based research publications available to local communities. She managed the dissemination process and provided senior government clients with recommendations for improved operations. From 2001-2003, she worked for The Brookings Institution where she supported its Executive Education Program and served as its only in-house expert for science and technology, vetting speakers and proposing conference topics. A.C. is adept at working in both Microsoft and Mac, She holds a BS from the University of Maryland, College Park.

T.P. has 10+ years of experience in program management, event planning, research and analysis. She is a native speaker of Serbo-Croatian and holds a Top Secret security clearance. For over five years, T.P. worked as a member of the Community Liaison Office at multiple U.S. Embassies overseas. Her responsibilities included: planning events for the U.S. Embassy community; assisting newcomers with relocation, employment and education issues; producing various reports; publishing a newsletter; organizing incoming visits by high level U.S. Government officials; and supervising two employees. Additionally, T.P. worked as the Assistance Coordinator at the U.S. Embassy in the Republic of Georgia, overseeing USD150million in U.S. Government assistance programs. Prior to her moving overseas, she worked as a Program Officer with an NGO in Washington, D.C., coordinating international exchange programs. T.P. has produced numerous papers and editorials on economic situation and foreign investment in Croatia. T.P. has a Masters in International Relations from Central European University in Prague, Czech Republic.

S.B. has over 9 years of operations support experience spanning event planning, office management, high-level executive administration, communications, and cost analysis in the federal, nonprofit, and commercial environments.  As co-owner of Bacus Woodworks, she currently oversees sales, marketing and business operations for a custom wood furniture business.  From 2014-2015, she was a Technical Cost Analyst for Scitor Corporation, where she created cost estimates, evaluated budgets, and analyzed life cycle costs of mission processing acquisition programs for a government client. From 2012-2014, she did similar work for Accenture Federal Services and was promoted twice in 8 months to Lead Technical Cost Estimator.  From 2009-2012, she was the Sr. Administrative Assistant for the VP of Federal Sales of EMC Corporation, where she solely supported a remote federal office of 70 employees, including creating forecasting reports, editing presentations, planning company events, and on-boarding new employees. She started her career at the American Lung Association as a Development Associate.  In addition, she also owned an event planning business (mostly weddings) from 2008-2012.  She has a BS from Radford University. S.B. has advanced knowledge of MS Office Suite and is proficient in QuickBooks and SalesForce.com.

C.M. is an account management, customer service, and administrative support professional.  Since 2012, she has worked as an Administrative Assistant for a large, busy optical and optometry office while also running her own successful Floral Design business. In addition, she has 4 years of account and relationship management experience working for Dynamic Business Interiors and American Office (office design and planning companies) as well as for Marriott ExecuStay, the temporary housing division of Marriott International.  These roles involved managing multiple vendor and corporate client relationships while consistently exceeding sales quotas to reach new target client sectors. She is proficient in Microsoft Office Suite and familiar with Adobe Illustrator, Photoshop and Quickbooks. She has a BS from the University of Delaware and has continued her education at Northern Virginia Community College by taking various business related courses.