Customer service and administrative professional with experience supporting recruiting, human resources, and sales teams. Skiied at communicating with people from diverse backgrounds, qualifying prospects and upselling, and coordinating events and meetings.
- Most recently, provided client service and operations support for an office space rental agency. Managed day-to-day business operations, payment systems, and office calendar. Developed and strengthened relationships with business customers by responding to inquiries, resolving issues, and organizing networking events.
- Ranked Top Recruiter for the duration of her tenure with Focus Insite, a national leader in recruiting participants for qualitative market research studies. Conducted extensive phone screens/interviews up to 50 per day to qualify applicants for paid research studies . Worked closely with Recruiting Managers to understand and determine job requirements and communicate those to applicants. Assisted with offers and onboarding of study participants.
- Five years of experience coordinating meetngs and events, from company happy hours and special events to corporate meetngs. Planned for and represented Renewed Materials LLC at two annual Greenbuild Conventions in San Francisco and Toronto.
Proficient in Google Suite, MS Office Suite (Word, Excel, PowerPoint), Customer Resource Databases, social media and video conferencing platforms including Zoom.
Weekly driver for Meals on Wheels in Arlington, VA and weekly Webinar Assistant for Career-Confidence.org.
B.A., American Studies, University of Maryland, College Park.