Experienced program manager with 7 years of experience in cybersecurity, technology/IT, and digital advertising. She is a CSM (Certified Scrum Master) and has a passion for agile, with a special talent for translating between business, technical, and creative team members. She is currently taking a planned sabbatical to obtain additional professional certifications (PMP, A-CSM) and identify a new career opportunity. From 2018-2020, she was the lead program manager for the cybersecurity team at a large healthcare technology company. Prior to that, from 2016-2018, she was a project manager for Salesforce/CRM team at the same healthcare IT company and contributed to the company culture with diversity/inclusion efforts. Prior to these roles, from 2013-2016, she worked with large retail health and financial services clients at Digitas, a global advertising agency. She is an expert project and program manager, with proficient skills in product management and advanced skills in technical writing/communications. She also has advanced skills with the Atlassian suite (Jira, Confluence) and with Agile/Scrum methodologies. She has a BS in Technical Communications from a renowned Massachusetts Business School.

B.M. is a software engineer with software testing, configuration management, and project management and mentoring experience. He is currently a certified Scrum Master in an Agile and DevOps environment for a leading defense contractor. In addition to his role as Scrum Master, he supports a large military program as a Configuration Manger, Incident Manager, and Software Test Manager.  He led a development team in a critical overhaul effort for the program’s enterprise reporting system, which he was tasked with working closely with stakeholders across all military services of the Defense Health Agency to secure a $1.1M claim for the program. He has a Bachelor’s degree in Electrical Engineering from Old Dominion University. 

C.G. is an accomplished web developer and IT project manager who is seeking to use her newly-acquired data analytics skills in her next role. She has 15+ years of experience working on multi-functional teams to deliver technology solutions to clients. C.G. currently works for an IT managed services provider and has completed 6 months of coursework in Python, Data Science and Machine Learning. She started her career as a Software Engineer and Technical Team Lead for a financial systems development company, coding in the Smalltalk Object-Oriented Programming language. She then served as an IT Consultant where she led a team to design and develop a financial intranet portal for investment bankers at Lehman Brothers. She has an MBA from the MIT Sloan School of Management and a BA in Mathematics from the University of Virginia.

Quality Assurance professional with13 years’ experience in software engineering and testing focused in the telecom and online content industries. In her role as a Senior Software Engineer for Nokia she worked with the QA team on testing methodologies, investigating, reproducing and fixing software bugs, and providing technical support. At Inktomi, J.H. designed, developed, and maintained content distribution software while providing technical support for the QA team. Her technical skillset includes Agile Scrum, Selenium, Bugzilla, Trac, Java, C++, Javascript, HTMA, SQL, SAS, Python, JIRA and others. She has a B.S. in Medicine from Beijing University, an M.S. in Software Engineering from Kansas State University, and an M.S. in Bio-statistics from Boston University.

Business-focused IT Leader with 30+ years experience in creating, delivering, and supporting technology solutions that empower consistent business growth for small, medium and enterprise companies.  For his entire career, he has always rolled up his sleeves to learn/master technologies and improve technology performance.  He has an innovative approach to alleviate any technology challenges and thrives on providing a seamless technology experience.  From 2013 – 2019, he combined his technical and project management skills to take initiative and successfully deliver technologies the business partners envisioned and desired.  He was recruited in 2017 by a former manager to be his “right hand” and “trusted IT advisor” to collaborate with the IT staff/business partners and deliver results to projects that were on hold for years and resolve any technology issues others could not resolve.  He is resourceful and fosters close relationships with vendors.  He has a Bachelor of Science degree in Electronic Engineering from the University of Hartford and is certified in Leadership, Speaking and Coaching from John Maxwell Team.

Software engineer with 20+ years’ experience as a Software Quality Assurance professional. P.K. has been involved in all aspects of software application design, development, and testing. She has served as a technical liaison between business, development, support and quality assurance; working closely with product owners and development to troubleshoot issues and come up with solutions to client problems. She is experienced in reviewing requirements in order to develop tests and look for potential conflicts with existing functionality and client expectations. P.K. has worked in an Agile environment for the last 7 years. She has extensive experience developing test plans, test matrices, and schedules. P.K. has experience with homegrown automation tools as well as VeriFIX and Protractor to record and maintain automation suites. She has worked in both Windows and Linux as well as with complex data structures, tested databases and written SQL queries. She has a Masters in Management from Cambridge College and a Bachelor in Computer Engineering from Boston University.

M.M. has recent experience as a Data Analyst, which is bolstered by 10+ years of software engineering experience in fast-paced software development and live application environments.  She is currently working at a national nonprofit benefit services financial group using her data analysis skills. Prior to taking a career break, she worked as a Business Analyst and Software Engineer from 1996-2001. She worked on a variety of development applications for Sprint, Citigroup, and Titan Systems Corporation. In these roles, she interacted with customers and IT teams to derive functional requirements for design and development of user interfaces. She is currently taking a Python programming class (data analytics track). She has a BS in Electrical Engineering from NYU Tandom School of Engineering.

IT professional with 17+ years of experience in higher education and software consulting. She is currently working as a Workday Conversion and Integration Specialist assisting a Boston-area University convert their 25-year old Banner Student legacy system to Workday Student. She worked as a Senior Technical Consultant at Bentley University for 8 years where she designed and programmed custom Banner add-on applications using Oracle PL/SQL and developed interfaces between Banner and external applications, such as Blackboard. At Bentley, she co-managed a team of seven developers responsible for the maintenance of all administrative software applications, including planned upgrades of third party products and resolving production issues. From 1996-2000, she worked for Edgewater Technology, an IT consulting firm, where she managed a team of developers, analysts, and QA resources in the design, development, and implementation of custom software solutions. She started her career as an IT consultant for Andersen Consulting (currently Accenture). Her experience includes defining business requirements, data analysis, systems testing, and writing functional and technical specifications. She has technical expertise in Oracle PL/SQL, PL/SQL Developer, TOAD, SQLPlus, Jira, Unix, Oracle Forms Developer, and SQR. She has an M.S. in Engineering Science and Applied Mathematics from Northwestern University and a B.S. in Electrical Engineering from Tufts University.

Engineer with over 25 years of R&D and product development experience in computer, networking and telecommunications companies. He previously served as Vice President of Engineering at OpVista responsible for the product development of Metro Optical Transport products. Major customers included Time Warner and Cox. Prior to OpVista, he served as the Director of Engineering at Bay Networks/Nortel/Arris responsible for Enterprise/Branch Routers and Cable Modem/CMTS products. At Honeywell, L.M. was a Senior Staff Telecommunications Analyst and the corporate representative on numerous standards committees. Over the last decade, he has been a technical consultant for law firms and companies supporting them in patent litigation, prosecution and portfolio analysis. L.M. has ten patent awards and received a B.S. degree in Electrical Engineering from Purdue University and an MBA from the University of Dallas. He is a USCG Auxiliary Qualified Instructor and Boat Crew Member and USCG Master Licensed Captain with Security Clearance from the Department of Homeland Security.

Finance and Engineering professional with 4 years experience as a Financial Advisor (fiduciary) preparing financial plans and portfolios, 9 years in start-up companies (co-founding one) managing  design, proposal writing and all administrative functions (payroll, bookkeeping, purchasing, billing, contract management). More than 20 years in major military-industrial companies: with Raytheon managed development of the engineering test and development plan, directed the writing of radar system report for the PATRIOT missile, and performed technology marketing; with Vitro Labs managed a 5-person team analyzing Apollo Ships instrumentation data; and as a Manager with Boeing worked in program management on a US Air Force/Saudi Arabian customer program. J.W. has a BSEE from the Virginia Military Institute and holds a Uniform Investment Advisor Series 65 License.  He served in the U.S. Air Force, as 1st Lieutenant, Ground Electronics Officer, and U.S. Air Defense System and long-range radar for the FAA.

Mechanical engineer and biotechnician with more than 20 years’ experience working with energy technology, aerospace systems, new product introduction, and biotechnology. As a mechanical engineer for Avco Systems K.K. initiated and approved design changes and test procedures for intercontinental ballistic missile systems, managed satellite deployment tests at NASA’s space simulation facility as well as the mechanical aspects of simulation tests including data evaluation, instrumentation and safety operations. He also designed, build and tested combustion-based prototype devices with an emphasis on energy efficiency, decreased pollution and cost, and market capture. In his role at Textron Systems as a senior engineer (1992-2002) K.K. was a design contributor for high tech process controls and incorporated data compiled through primary research to align future product development with client needs. He recently became certified in applied biotechnology at the B.U. Bioscience Academy and following completion interned at the School of Medicine researching and developing a vitamin D-friendly sunscreen (Solar D) and co-authored a paper published in the scientific journal PLOS ONE. He has a B.S. in Mechanical Engineering from MIT, is a member of the International Society of Pharmaceutical Engineers, speaks fluent French and is a former holder of secret security clearance.

S.K. is a Software Test Analyst with 7 years of experience working for global technology firms, where she led testing, requirements analysis. and QA on key client accounts including Pfizer and Bank of America.  She has expertise in test planning, design and execution; user support and training, UX, UI, usability and accessibility testing; smoke, functional, regression, end-to-end, and acceptance testing; and defect tracking and analysis. She is currently working on a short-term project to help a school convert from a manual operations system to Salesforce by conducting user testing and evaluation on the newly configured system. While on career break, she has also kept her skills sharp by serving as a Tester for a trivia game mobile application and as a mentor and trainer of junior testers at her former employer.  From 2013-2014, she was Test Analyst for quTIP.com, a global firm specializing in healthcare solutions and mobile applications. She worked in an agile environment with project managers on all test phases for the company’s largest account with Pfizer Pharmaceutical. From 2008-2013, she worked as QC Lead for NTPSoftware, a U.S-based firm specializing in data storage solutions and data management. She worked in a 100% remote environment with a U.S. team on the Bank of America account. She is Proficient in test management tools (TFS, JIRA, Testlog); databases (MS SQL Server, MS Access); and agile, waterfall, and scrum methodologies.

M.P is a seasoned grants management, proposal management, and project management professional with 20+ years of experience leading teams on global health initiatives. Since 2012, she has been an independent global public health consultant. From 2011-2012, she worked for The World Bank, where she supported the implementation of a social protection program in Haiti and helped design a $15M maternal and child health and capacity building program. From 2007-2011, she worked for the Adventist Development and Relief Agency, where she was promoted to Bureau Chief of the New Business Development Bureau. She oversaw annual pursuits of over $300M in federal and international grant funding and proposal development efforts. Her work led to a 20% increased win rate and the identification of best practices and improved management systems. M.P. has an MPH from Loma Linda University School of Public Health and a BS in Business Administration from Southern Adventist University. She is certified in nonprofit board governance and coaching.

Program Controller with 7 years of experience at Raytheon IDS in manufacturing engineering program management and support functions. B.F. started her career rotating through various roles at Raytheon including Quality Process Engineer and Strategic Initiative Leader.  In those roles, she worked on a variety of efficiency and optimization projects including database optimization, Six Sigma, space and resource utilization, and ergonomic evaluations.  She became a Manufacturing Cell Leader where she supervised 32 employees including assembly and test and was responsible for manufacturing performance and productivity, quality, cost, and delivery requirements and workforce planning and forecasting. She then moved into Control Account Management (CAM) where she used EVM for the UAE Sensor manufacturing program. Her last position with Raytheon was as Manufacturing Program Manager and Operations IPT Lead where she managed the execution of IMS and capacity constraints for Radar and Antenna build.  She has a BS in Operations Research and Industrial Engineering from Cornell University with a minor in Information Sciences.  She had a Secret Clearance that is now inactive.

Physicist with 15+ years of research background in industry and academia with experience in nonlinear optics, optical and photoacoustic characterization and basic science research on nanofabrication and characterization. For the past 5 years, M.H. has worked as a postdoctoral associate in an academic research lab where she worked with a team of interdisciplinary members and mentored and supervised graduate and undergraduate students and delivered several publications and international conferences. From 2004-2010, M.H. worked for research institute of petroleum industry of Iran in nanotechnology research center where working in a deadline-oriented environment, she held responsibility for large segments of multidisciplinary team projects and enhanced her laboratory proficiency as well as quantitative skills through analysis of research data. M.H. has a Ph.D. in Physics during which she investigated synthesis and nonlinear optical properties of lead chalcogenide nanoparticles. Also, M.H. holds a Master’s degree with her thesis focused on fabrication and investigation of electrical properties of metal thin films.

Accomplished, seasoned, high-level scientific professional.  M.C has been a Principal, Sr. Lecturer, Professor and Faculty Consultant on NSF and other grants, nationally and internationally, in the areas of chemical, environmental and materials science, engineering.  She held the positions of Sr. Laboratory Chemist and Safety Officer, Pilot Plant Chemist, Manufacturing Engineer and Sr. Trainer-Communications Manager for chemical, pharmaceutical and biological companies.  M.C. has worked at all levels of government-city, state and federal.  She is a former Consultant to the State Commissioner of Education; was selected for a U.S. EPA appointment to lead a state center; became the Project Engineer on the first resource recovery facility in the nation; managed public health projects for the city, received a commendation for industrial training excellence from the late Senator Ted Kennedy and has garnered national and international teaching awards.  M.C. has undergraduate and graduate degrees and two advanced certificates from six colleges and universities including Cornell, the University of Pennsylvania and MIT.

Software Engineer with over 13 years of telecommunications and consulting experience. She excelled at a large technical consulting firm in Cambridge for five years as a Technical and Business Consultant and Team leader for projects including telecom, GPS, wireless, fiber optics, and primary and secondary market research, and also managed presentations for international clients in Japan and South America. Recently she completed Amazon Web Service (AWS) training for Cloud Practioner and Security. Her prior work includes being a member of the technical staff for Bell Communications Research where she worked on business broadband telecom projects and was responsible for technical market research and industry analysis. She also worked as a Pre-sales Engineer for a videoconferencing start up and as Senior Systems Engineer at Venca Technologies (medical software product). She has a BS in Electrical Engineering from Stanford and a Master of Engineering in Electrical Engineering from Cornell. She is fluent in French and conversational in Spanish.

Software engineer with 11+ years’ experience in software development lifecycle management and 2+ years’ experience in technical training development and delivery in large system environments. From 2009-16 J.M. worked with Aetna’s application delivery teams on more than 20 projects focused on business expansion, data extraction and integration for primary healthcare clients. Her work in project estimation, planning, reporting, and timeline management helped meet on-time delivery and accuracy goals for more than six diverse project platforms, resulting in low-defect and defect-free deliveries, as well as peer and management accolades. From 2006-09 J.M. was a senior technical trainer for Coventry Healthcare Systems, successfully integrating the IDX (acquired) application and language training program of more than 25 classes resulting in a $1MM cost savings over a two-year timeframe. In addition, she was a key contributor for 10 new application and business process courses and managed scheduling and future expansion data. In her prior role as Application Programmer Analyst for Coventry, J.M. managed project workflow for the dedicated client services team, resolving production support issues and developing custom client program functionality. J.M. started her career as office and business manager for Timbernest, a college and small dwelling custom loft manufacturer, where she helped optimize inventory, production and online order fulfillment for more than 3000 units annually and collaborated on new product design which resulted in a 10% increase in year over year sales. She has a BS in Computer Science from the University of Vermont and is fluent in Caché Object Script, Visual Basic, .NET, C++, C#, SQL, MS Office, and Visio.

Technical Project Manager with 15+ years of program management experience successfully implementing software and component product solutions for private, non-profit and government programs, including 10+ years of experience as a technical lead and senior engineer. She effectively collaborates and communicates with all levels of stakeholders; is organized and detail-oriented with advanced time management and analytical skills and was nominated for Strategic Leadership Programs at two employers. Currently, she is leading a $2M Agile software development project managing and executing comprehensive project plans and is the designated liaison between sponsors, staff, subcontractors and end users. For the prior three years, she directed the day-to-day operations and business development activities of a group procurement business with $10M annual sales and executed the mobilization project plan for the product line relaunch. From 2006-2013 she worked as an independent contractor, collaborating with small to medium-sized businesses on identifying and implementing strategic web solutions. From 1998-2005 she managed integrated circuit product lines overseeing both operations and new business development and launching new products on time, on budget. From 1990-1997 she was a senior engineer working on defense-related projects. She has strong proficiency in many commonly used business and communication tools such as MS Excel (advanced), MS Project, Salesforce.com, Tableau, WordPress, PHP/HTML5/CSS. She has an M.S. from Northwestern University and a B.S. from M.I.T., both in materials engineering.

M.O. has 18+ years of experience in market data support for hedge funds and is eager to pursue a broader technology role. She is currently an independent consultant providing services to small investment firms. From 1999-2016, she helped support the delivery and maintenance of market data to financial professionals and IT staff on various trading floors. Prior to owning her own consulting business, she was a Client Trainer for Reuters America, where she was responsible for training clients in data usage at large and small firms. She started her career as a documentation and technical proposal specialist with Reuters. She is skilled at troubleshooting, problem-solving, researching, and facilitating communication between technical and non-technical professionals.  She is proficient in MS Office, expert level in MS Excel and proficient in SQL. She has an MS and BE in Engineering as well as an AB in Engineering Sciences, all from Dartmouth College. Available 30-35 hrs/wk

A.R. has worked in the Software Quality Assurance field for 18+ years with experience in all phases of the testing lifecycle including requirements gathering, project planning, test strategy/test-plan development, defect tracking/research, and implementation/support. He has a proven track record of being detail oriented, a strong communicator, and a collaborative team player who can also work well independently. In each software testing engagement, A.R. has managed his day to day testing tasks by assuring high level of error-free results for time-sensitive projects. His testing abilities cover web-based, mobile apps, UI, UX and client server environments. He has a Bachelor of Science in Business Administration from Northeastern University. Available up to 40 hrs/wk.

G.C. is an IT professional with two years of recent training and experience in software testing, website testing, and quality assurance (QA). G.C. recently completed a QA/BA/ISTQB Certification Training Program through Infotek Solutions. As part of this training, she served as Software QA Engineer on three client projects: ITlearn360, Mercury Tours, and Orange HRM. She performed functional and User Acceptance Testing (UAT), including system integration and regression testing; reported, prioritized, and resolved defects; generated test reports and graphs; and analyzed software specifications and technical service description documents. She started her career as an Accountant/QA Tester for a packaging company in India. G.C. is proficient in software testing tools (Selenium Web Driver, Cucumber, TestNG, SoapUI, and JMeter); technologies and programming languages (Eclipse, SQL queries, HTML, CSS, JavaScript, and Java); and MySQL database. She has a Bachelor degree and Masters in Law from Osmania University, Hyderabad, India.

D.G. is a motivated technical and customer focused professional with experience in the defense, corporate software, and non-profit sectors. For the past 7 years, D.G. has focused on positions involving data analysis and customer engagement in enterprise software environments. Combining a strong technical background with a desire to provide customers what they need, she excels working on teams where she can influence people around her to get the job done. From 1991-2001, she worked in Systems Engineering, Product and Program Management, receiving awards for her superior performance. Her career highlights include creating a technology partner program at a small startup company which she then expanded when the company was acquired by a larger organization. She has volunteered extensively in non-profits related to STEM and been elected and appointed to positions including Northeast USA Region Coordinator and Section President. These positions involved managing large events with budgets, travelling and making presentations at industry conferences and K-12 schools. She has advanced skills in Excel, Salesforce and Gainsight, is proficient in SQL, Splunk and Zendesk and has used Tableau. She has a Bachelors degree from Tufts University in Electrical Engineering. Available up to full-time with flexibility.

A.P. is an engineer and project manager with experience in the telecommunications industry. She has worked mostly for engineering consulting firms with large telecom companies as clients. Her expertise is in Radio Frequency Design and Optimization, Microwave Engineering and Planning, Frequency Planning, Network Traffic Data and Capacity Analysis in different wireless technologies and U.S. markets and abroad. She has managed teams of 5-20 engineers, monitoring project timelines and tracking deliverables. In 2015, A.P. was an RF Engineer (independent contractor) on a 10-month project for TeleWorld Solutions. She completed radio engineering evaluations for system planning and site acquisition for Cox and CableVision Wi-Fi networks. She also performed test drive analysis to monitor network performance for the top 12 Sprint markets. Prior to taking a career break, A.P. held Senior RF Engineer roles at T.W.C. International (2000-2002) and LCC International (1995-1999). A.P. is proficient in MS Office, PLANET, TEMS, MapInfo, Google Earth and knowledgeable in Microsoft Windows, Atoll, iBwave, DOS and UNIX. She has a Bachelors in Electronics and Communications Engineering from the University of Santo Tomas, Philippines.

K.S has over 17 years experience in research, quantitative & qualitative analytics, data modeling, reporting & project management.  He is also the creator and manager of an algorithmic ranking system for music enthusiast that he conceptualized. For 9 years, he was part of the Public Company Accounting Oversight Board (PCAOB) where he managed and coordinated, on behalf of Chief and Deputy Chief Economists, a team effort to identify, organize, document, capture, review and report on various data metrics available from internal sources. He conducted detailed statistical analyses while evaluating and identifying appropriate quantitative and/or qualitative datasets as well as prepared descriptive and statistical profiles on various financial and accounting data metrics as needed by the organization. He also performed SQL relational database queries using MS Access in analysis/reporting.  He is an advanced user Microsoft Office Software Applications: Excel, Access & Word, has exposure to Excel VBA Programming – specifically creating and utilizing Macros, proficient with FactSet: Financial Research & Investment Analytical Tools and S&P Capital IQ: Company & Market Research, intermediate user of Microsoft Visio: Diagramming, Flowchart & Vector Graphics Software, advanced user of Google’s GSuite (formerly Google Apps) – productivity and collaborative tools and proficient user of Github – a project and source code management system. He has Bachelor of Science in Business Administration with concentrations in (1) Finance and (2) Management from Georgetown University’s McDonough School of Business.

M.P. is a technical writer with 15+ years of progressive growth in a technology and engineering environment with expertise on various documentation projects for software, hardware, firmware and compliance, cutting across a multitude of industries including Medical Equipment, Utilities, Telecom, Legal Services, Marine Simulation and Airport Communications. He has extensive experience in managing sharepoint sites, designing workflows, collecting requirements and preparing reports for mid-to-C Level executives. He is currently an independent consultant for a Multinational Medical Equipment company and is assisting them with a business process mapping project. Prior to this engagement he single-handedly helped Tollgrade, a telecom driven utilities company as well as Frequentis an airport communications equipment manufacturer based in Europe comply with all the necessary product documentation to meet their regulatory obligations. From 2005 to 2014, MP served in the Legal Services industry writing about products, working with databases and designing workflows. M.P. started his career as a documentation engineer with Applied Research International, an advance simulation technology company. He has an Industrial Engineering Degree coupled with a post-graduation in Finance from India.

B.B. is a Software Engineer with over 15 years of expertise in design, coding, testing, documentation and implementation of secure web based applications, web-based inventory management software, telephone billing system software, corporate website development, web-based satellite radio software, serial device to PC communication, mainframe problem, change, and configuration management software, mainframe GUI testing, product and process documentation and technical support. She is an expert in JavaScript JSP, and HTML She has advanced knowledge of SQL. She is also familiar with Java, and JBehave, Python, C/C++, ASP.NET, C#, COBOL, CVS and VisualStudio.NET. She has also acted as an IT Security Consultant and has experience writing technical documentation, policies and procedures. She has a BS in Computer Science from George Mason University.

D.C. has 15+ years of experience as a Software Quality Engineer creating, maintaining, and executing tests to provide customers with quality software and has experience working in both small and large teams. Her most recent position was working for a large government contractor as the sole Software Quality Engineer on her team, responsible for all aspects of the quality life cycle for multiple products simultaneously. Prior to this position, from 2004-2007, she worked for Coventry Health Care under the Quality Manager for 4 web-based applications and 2 client-server applications simultaneously. She has also tested EDI systems and created test automation using both C# and AutoIt. She has used, and even customized, different defect/incident tracking tools throughout her career. She is comfortable using test management systems, SQL, and versioning systems. She has a BS in Systems Engineering from Case Western Reserve University and obtained certifications through the American Society for Quality.

T.O. brings over 16 years of experience in IT project management and the design and implementation of technology solutions for financial and government clients. He served as a Project Manager and Director of Strategy Consulting for Experian Decision Analytics for 12 years, where he led the development and deployment of technical engagements for clients including JP Morgan Chase, American Express, Bank of America, Orange Communications, and others. T.O. helped design new functionality and develop the product roadmap for production software. Additionally, he was responsible for implementing those solutions in large-scale production environments, working directly with clients to insure successful deployment. Among the systems T.O. designed and helped implement include land reporting and delineation software for a government client and optimization decisioning software for a large number of financial and telecommunication industry clients. He has led design implementation project teams of varying sizes, applying extensive project management techniques. He holds a BA in Psychology and Philosophy from New Mexico State University and an MBA from the American Graduate School of International Management.

K.B. has over 12 years of management and business operations experience in the IT industry for small and large companies, with noteworthy skills in business process improvement and transformational management. For the last 10 years she has been the Director of Business Operations for JBP Enterprises, LLC (a parent company to multiple businesses), overseeing business operations and compliance. Prior to running a business, she served as IT Service Delivery Manager for Corporate Executive Board, where she excelled as a change management coordinator, led root-cause analysis meetings to identify trends, managed firm-wide IT communications, and directed vendor relationships and hardware procurement. In her role as an IT Help Desk Analyst at PTC, an engineering software company, she was part of a 5-person team supporting 5K+ users worldwide and  executed a massive software migration for 2,500+ users, performed level I and II break-fix installations, and managed account administration for 5K+ users internationally. She is advanced in troubleshooting Windows 7,8, utilizing VPN, Citrix, remote server applications, proficient in MS Office, OneDrive, iPhone, and familiar with Mac OS and applications.

R.B. is a PMP-certified IT professional with experience spanning federal, commercial, and financial services industries. She has worked in project management and software testing roles at SAIC, Keane, Northrop Grumman, Heartland Financial Solutions and Fannie Mae. Her most recent contract work includes: Senior Consultant/Senior Software Tester for SAIC on Census Bureau contract to create new census instrument, where she trained and supervised 16 testers (2008); Principal Consultant/Enterprise Test Manager for Keane contract with BlueCross BlueShield to develop a front-end web-based portal for providers (2006-2007); and Tester/Senior IT Specialist for Northrop Grumman under an IRS systems integration project (2001-2004). In these roles, she utilized her expertise in structured SDLC environments, quality assurance, CMMI process improvement methodologies and business process reengineering. R.B. has a Bachelors in Business Administration and Masters in Technology Management from the University of Maryland.

M.S. is a graphic designer and artist with extensive experience in digital graphic and web design.  She brings to her work in this area a strong IT background. She is currently an entrepreneur offering IT services & products to local and state governments. From 2005-2013, May worked for USA TODAY/Gannett as a Marketing Specialist and later as a Marketing Manager.  She oversaw and managed all facets of USA TODAY’s National Blue Chip Label program as well as marketing & promotional strategies for its Travel Media Group division. From 2004 -2005, M.S. was the Technical Client Support and Office Manager for a small international company, Maximal Software, where she managed technical and sales support. She has a BS in Computer Information Systems from Marymount University and is proficient in Adobe Illustrator, PhotoShop, InDesign, Premiere, Dreamweaver, QuarkXPress, Carrara Studio, HTML, CSS, WordPress, Microsoft Office, Keynote, iWork and SharePoint.

C.M. is an IT network engineer with over 8 years of experience.  She successfully designed and installed cyber cafes and video conferencing for NATO troops in Eastern Europe. She received a commendation from the Secret Service for work completed on Security Surveillance projects.  C.M. has experience in documenting processes, manuals and white papers for highly sensitive projects. As a contractual Local Area Network (LAN) Administrator, she implemented server and workstation upgrades for the Nuclear Regulatory Commission (NRC). While working for Arthur Andersen, she trained tax employees on Tax software and was assigned to be the designated point of contact for technical support for visiting partners. She holds certifications from Cisco, Novell and Microsoft and has a BA from Towson University.

D.B. is an IT professional with over 18 years experience. The majority of these years were spent at ManTech, where he managed commercial and government contract hardware production for the delivery of Automated Test Equipment. He started at ManTech as a Senior Staff Technician and was promoted to Project Manager for the ATE system. He also managed and provided technical support for hardware development, integration, and production of new electronic systems and components. Prior to that, David was a Security Specialist at Advanced Resources Technologies. He has a BS in Computer Science/Information Systems from Strayer University.

K.L. is a Microsoft and A+ certified IT professional with over 8 years of support analyst experience. During 4 years at American Systems, she was responsible for hardware and software installation, maintenance and troubleshooting. She was promoted to Lead Service Desk Technician, responsible for writing procedures, training new technicians, assisting other staff with higher complexity customer issues and coordinating upgrade projects. From 2005-2009, she worked at Fauquier County Public Schools where she was promoted from Computer Technician to Network Analyst, responsible for Active Directory account creation and the installation for VOIP phones systems in several locations. K.L. has extensive IT customer support experience, supporting a wide variety of hardware and software. She has a BS in Engineering from Virginia Tech, is Windows 7 Certified, and has had Cisco network and VOIP training.

I.R. has 14 years of software industry experience, serving as a software engineer at small to large companies, including Boeing and Textron Systems. She has extensive experience in the full Software Development Life Cycle including software requirements specifications, software design, user interface design (UDI), development, test plan development, and testing and documentation. Her primary domain experience has been in geo-spatial data visualization and imagery analysis products for the defense industry. She has developed in various languages, including C++, C#, and Java. She has experience in software development as an individual contributor, and as part of a larger group. She has a MS in Computer Science from University of Maryland Baltimore County.

Zhen is an experienced software developer with expertise in SharePoint, including installation, configuration, upgrades, migration, debugging, custom pages and coding.  Prior to owning his own IT consulting firm, Zhen worked for the Financial Industry Regulatory Authority (FINRA) as a senior SharePoint consultant, leading 2 large SharePoint projects.  From 2004-2012, Zhen worked for 2 IT firms on contract to the Federal Railway Administration (FRA).  He served as a lead developer on 9 large, complex, full life cycle software development projects, including the development and subsequent upgrade of FRA’s SharePoint Portal System and development of its Secure Information Repository.  In these roles, he won an exemplary performance award and an AIRG project award.  Zhen has an MS in Information Systems from George Mason University.