• IT professional with 16+ years of experience in database administration
• Focused experience in SQL/data analysis to monitor databases and process changes to provide front-line support, improve efficiency, and reduce the amount of false critical incidents
• Additional experience in enterprise database management to support growth; utilizes advanced spreadsheet functions to ensure accurate reporting and data integrity, provides troubleshooting and report design, and interfaces with state and federal data collection departments
• Proficient in RDBMS, SQL, Oracle, UNIX operating systems, various programming languages, and advanced Excel/Google Sheets
• B.S. in Computer Science from the University of Miami; Oracle Certified Professional

S.W. is a  solution-focused business analyst with 20+ years of experience working across finance and IT functions. From 2002-2020, S.W. worked as a Technical Support Specialist and Business Systems Analyst within the Finance Organization of a renowned research university in Washington, D.C.  He has developed an expert knowledge of the ecosystem of one of the most widely installed Student Information Systems and an advanced understanding of many Windows and Mac O.S. desktop applications.  S.W. has spent years honing his business process analysis and improvement expertise, project management methodologies proficiencies, public speaking and customer relations skills, and technical operations intelligence.  S.W. coordinated small to midsize projects consisting of cross-functional teams, and served as functional/technical lead on projects integrating services, resulting in savings of more than $1M within the first year of implementation.  He also managed a multimillion-dollar student receivables billing process.

H.C. is an Oracle Developer with 10+ years of experience prior to taking a career break. All of her experience was at a large government contractor, where she worked across the SDLC using primarily Oracle RDBMS. Coordinating between the IT Central and Finance Departments, she analyzed, designed, developed, implemented, and tested Oracle database software for the management of health record and budgets. She is looking to re-enter the field of software development and has recent training and a certification in SQL and PL/SQL. She is proficient in the use of Oracle Forms/Reports, SQL*PLUS, SQL, PL/SQL, Sybase Power AMC and TOAD. H.C. has a Bachelor’s in Computer Science from the University of Sciences and Technology Houari Boumediene in Algeria and is Oracle Database 12c SQL and PL/SQL certified from the Global Institute of Technology. She has also an ITIL Foundation Certification from Intellectual Point.

J.P. has 12+ years of experience providing IT, network administration, help desk, and technical support to small and large organizations. Much of her experience has involved supporting both internal and external customers and using latest technology to create operations efficiencies. From 2015-2019, J.P. served as Systems Administrator and IT Specialists for a private school, where she migrated school operations to a cloud environment, including online forms and payments. She served as online Administrator for School Care Works, Formstack, and Office 365 as well as the school’s WordPress website. She maintained the Windows Small Business Server, resolved computer software issues, and provided general IT support. From 1998-2005, J.P. worked at Primus Telecommunications, where she was promoted three times to Senior Network Support Engineer. 

P.C. is seeking to transition to healthcare data analytics and informatics, building upon 20+ years of clinical healthcare and practice management experience. While managing her own successful physical therapy practice, she invested in extraction, organization, analysis, and visualization of data to support work, mission, and strategy.  She has a strong understanding of healthcare data, trends, quality assurance, and compliance with experience in management of information. She is proficient with SQL, Python, STATA, Weka, XML, and Tableau. She has worked on projects involving data cleaning and pre-processing, predictive analytics, statistical analysis with regression analysis and data mining. She has a Doctorate of Physical Therapy from Virginia Commonwealth University and is currently pursuing a Masters in Health Informatics and Data Analytics from George Mason University.

• Design professional seeking to transition into UX UI design career after recently completing an extensive, full-time boot camp in UX UI Design.
• Developed wireframes and prototypes as part of the design and testing of a new podcast business model for a growing startup.
• Experienced user of several industry tools, including Adobe XD, Sketch, Miro, and Invision.
• MBA from Florida Atlantic University and a UX UI Design Certification from Flatiron School.
• Pay Rate: $TBD.  Schedule: 25–35 hours/week

D.Z. is a PMP-certified Business/Systems Analyst with 20+ years experience working for a Fortune 500 company in global supply chain management. From 2015-2020, she supported the transition of a global scheduling tool to a web-based application for 600+ employees. She also managed the transition from legacy to SAP order fulfillment, resolving 95% of data errors to ensure a smooth transition. From 2000-2015, she simplified the scheduling rules setup saving processing time, provided requirements to automate the software revenue recognition process, transitioned executive revenue highlights to a global application, and supported a major divestiture. From 1995-2000, she played in integral role in migrating scheduling to a global application by maintaining a task plan, executing test cases, and providing pre- and post- implementation support. She is proficient in SQL query writing. D.Z. has a BS degree from Bridgewater State University and a Project Management certification from George Washington University.

Software engineer who has 15 years of database and internet programming experience for a financial institution as well as a real estate solution company. In her most recent experience (2013-2017), she worked part time managing a small database of art prints at a local library. From 2006-2008, she led projects, integrated business analysis and functional requirements to a variety of clients for a global facility solution company. From 2000-2004 she worked as a senior software engineer developing and maintaining intranet financial applications at a fast-paced work environment from 2000 -2004. MLR has a solid database and graphical user interface programming expertise including oracle, ms access, .net, Microsoft office suite, Visual Basic, XML, HTML, and JavaScript.  She has an MS in Industrial Engineering from Western Michigan University.

B.A. is a data management/data analytics professional. From 2017-2020, she worked as a Database Reporting Analyst in a fast paced work environment for an event management company, where she was promoted because of her accomplishments. She was responsible for developing, managing and maintaining a wide-variety of custom reports using MS SQL Server, MS SQL Server Reporting Services (SSRS), and MS Office Suite. These include administrative reports, queries and forms as well as ad-hoc, drill-through, parameterized, and linked reports with complex formatting. She queried data with T-SQL to create new tables and store procedures and views for use in reporting for multiple departments. In addition, she created and updated SQL Server databases using SSMS and Jenkins and made data and structural updates. She also assisted in creation, monitoring and execution of SQL Server Integration Services (SSIS) packages designed to update, export, and maintain client data. B.A. has a Masters in Urban Planning and Environmental Policy from Texas Southern University. She his proficient in MS Office Suite, Microsoft SQL Server, SQL Server Management Studio (SSMS), SQL Server Reporting Service (SSRS),  SQL Server integration Service (SSIS), Microsoft Visual Studio 2008, Jira, Confluence, and Tableau.

• IT professional with 15+ years experience in SharePoint development, front-end web development, and user support for government clients including New River Systems, Indus Corporation, BAE Systems, and General Dynamics.
• Experience working in technical environments and educating customers about the use of technology for content management.
• Currently substituting for the Montgomery County school system but eager to transition back into a more technical role.
• Proficient in HTML, SharePoint 2013, SharePoint 2010, Adobe Acrobat CS3, Microsoft Office Suite, Google Suite, Smartboard Technology, and Zoom.
• BS in Business Administration from Bowie State University. Web Development Certificate, George Washington University College of Professional Studies. Completed a variety of SharePoint user and design trainings.

Data professional with over 10 years of corporate finance experience with advanced analytical and technical expertise. While she was working in investment services at a large financial bank, she worked on project planning initiatives for process improvements and overall corporate cost savings. As part of the company’s Global Footprint Strategy, she collaborated with developers in testing and developing new financial systems and implementing operations globally. After she successfully developed and deployed a new customized yield processing system for SEC yields, she was assigned to assist in the testing and development of a new income accounting system for Money Markets while managing and supporting business operations in India. N.B. started her career at State Street Corporation in 2007 as an intern through UMASS Boston State Street Scholarship Program. She was hired as an associate in 2009, promoted to a senior associate in 2012, and officer in 2015. In addition to being advanced in a wide-variety of accounting tools and systems, she is familiar with SQL, Java, and Python. In May 2020 she received a certification from Salem State University for Oracle SQL and PL/SQL + Python Developer + Java Programmer. In 2008 she graduated from University of Massachusetts Boston with a Bachelor of Science in Management.

Detail-oriented quick learner with many years’ experience in custom database management who has shifted focus to the educational sphere by completing a Certificate in Instructional Technology Design. K.O. most recently worked for a small educational technology startup, designing demo courses and contributing to software development and testing. Before that, she was the primary developer and manager of a custom database application. She designed a prototype and built it into a production system used by several hundred end-users, and kept it running for two decades by adding and modifying features as needed. In addition to writing, testing, and maintaining source code, she was responsible for direct customer support and supplying documentation and training. While most of her coding work was done in a proprietary object-oriented database language in a Unix environment, she learned to use HTML, CSS, JavaScript, and Python on her own. She is proficient in Microsoft Office and Google tools as well as eLearning applications such as Adobe Captivate, Articulate 360 and Articulate Storyline 3, and various video and audio editors. K.O has a B.A. from Dartmouth College, an M.A. in Computer Science from Cambridge University (U.K.), and a Certificate in Instructional Technology Design from the University of Massachusetts Boston.

Experienced program manager with 7 years of experience in cybersecurity, technology/IT, and digital advertising. She is a CSM (Certified Scrum Master) and has a passion for agile, with a special talent for translating between business, technical, and creative team members. She is currently taking a planned sabbatical to obtain additional professional certifications (PMP, A-CSM) and identify a new career opportunity. From 2018-2020, she was the lead program manager for the cybersecurity team at a large healthcare technology company. Prior to that, from 2016-2018, she was a project manager for Salesforce/CRM team at the same healthcare IT company and contributed to the company culture with diversity/inclusion efforts. Prior to these roles, from 2013-2016, she worked with large retail health and financial services clients at Digitas, a global advertising agency. She is an expert project and program manager, with proficient skills in product management and advanced skills in technical writing/communications. She also has advanced skills with the Atlassian suite (Jira, Confluence) and with Agile/Scrum methodologies. She has a BS in Technical Communications from a renowned Massachusetts Business School.

Quality Assurance professional with13 years’ experience in software engineering and testing focused in the telecom and online content industries. In her role as a Senior Software Engineer for Nokia she worked with the QA team on testing methodologies, investigating, reproducing and fixing software bugs, and providing technical support. At Inktomi, J.H. designed, developed, and maintained content distribution software while providing technical support for the QA team. Her technical skillset includes Agile Scrum, Selenium, Bugzilla, Trac, Java, C++, Javascript, HTMA, SQL, SAS, Python, JIRA and others. She has a B.S. in Medicine from Beijing University, an M.S. in Software Engineering from Kansas State University, and an M.S. in Bio-statistics from Boston University.

Business-focused IT Leader with 30+ years experience in creating, delivering, and supporting technology solutions that empower consistent business growth for small, medium and enterprise companies.  For his entire career, he has always rolled up his sleeves to learn/master technologies and improve technology performance.  He has an innovative approach to alleviate any technology challenges and thrives on providing a seamless technology experience.  From 2013 – 2019, he combined his technical and project management skills to take initiative and successfully deliver technologies the business partners envisioned and desired.  He was recruited in 2017 by a former manager to be his “right hand” and “trusted IT advisor” to collaborate with the IT staff/business partners and deliver results to projects that were on hold for years and resolve any technology issues others could not resolve.  He is resourceful and fosters close relationships with vendors.  He has a Bachelor of Science degree in Electronic Engineering from the University of Hartford and is certified in Leadership, Speaking and Coaching from John Maxwell Team.

Software engineer with 20+ years’ experience as a Software Quality Assurance professional. P.K. has been involved in all aspects of software application design, development, and testing. She has served as a technical liaison between business, development, support and quality assurance; working closely with product owners and development to troubleshoot issues and come up with solutions to client problems. She is experienced in reviewing requirements in order to develop tests and look for potential conflicts with existing functionality and client expectations. P.K. has worked in an Agile environment for the last 7 years. She has extensive experience developing test plans, test matrices, and schedules. P.K. has experience with homegrown automation tools as well as VeriFIX and Protractor to record and maintain automation suites. She has worked in both Windows and Linux as well as with complex data structures, tested databases and written SQL queries. She has a Masters in Management from Cambridge College and a Bachelor in Computer Engineering from Boston University.

M.M. has recent experience as a Data Analyst, which is bolstered by 10+ years of software engineering experience in fast-paced software development and live application environments.  She is currently working at a national nonprofit benefit services financial group using her data analysis skills. Prior to taking a career break, she worked as a Business Analyst and Software Engineer from 1996-2001. She worked on a variety of development applications for Sprint, Citigroup, and Titan Systems Corporation. In these roles, she interacted with customers and IT teams to derive functional requirements for design and development of user interfaces. She is currently taking a Python programming class (data analytics track). She has a BS in Electrical Engineering from NYU Tandom School of Engineering.

IT professional with 17+ years of experience in higher education and software consulting. She is currently working as a Workday Conversion and Integration Specialist assisting a Boston-area University convert their 25-year old Banner Student legacy system to Workday Student. She worked as a Senior Technical Consultant at Bentley University for 8 years where she designed and programmed custom Banner add-on applications using Oracle PL/SQL and developed interfaces between Banner and external applications, such as Blackboard. At Bentley, she co-managed a team of seven developers responsible for the maintenance of all administrative software applications, including planned upgrades of third party products and resolving production issues. From 1996-2000, she worked for Edgewater Technology, an IT consulting firm, where she managed a team of developers, analysts, and QA resources in the design, development, and implementation of custom software solutions. She started her career as an IT consultant for Andersen Consulting (currently Accenture). Her experience includes defining business requirements, data analysis, systems testing, and writing functional and technical specifications. She has technical expertise in Oracle PL/SQL, PL/SQL Developer, TOAD, SQLPlus, Jira, Unix, Oracle Forms Developer, and SQR. She has an M.S. in Engineering Science and Applied Mathematics from Northwestern University and a B.S. in Electrical Engineering from Tufts University.

Engineer with over 25 years of R&D and product development experience in computer, networking and telecommunications companies. He previously served as Vice President of Engineering at OpVista responsible for the product development of Metro Optical Transport products. Major customers included Time Warner and Cox. Prior to OpVista, he served as the Director of Engineering at Bay Networks/Nortel/Arris responsible for Enterprise/Branch Routers and Cable Modem/CMTS products. At Honeywell, L.M. was a Senior Staff Telecommunications Analyst and the corporate representative on numerous standards committees. Over the last decade, he has been a technical consultant for law firms and companies supporting them in patent litigation, prosecution and portfolio analysis. L.M. has ten patent awards and received a B.S. degree in Electrical Engineering from Purdue University and an MBA from the University of Dallas. He is a USCG Auxiliary Qualified Instructor and Boat Crew Member and USCG Master Licensed Captain with Security Clearance from the Department of Homeland Security.

Finance and Engineering professional with 4 years experience as a Financial Advisor (fiduciary) preparing financial plans and portfolios, 9 years in start-up companies (co-founding one) managing  design, proposal writing and all administrative functions (payroll, bookkeeping, purchasing, billing, contract management). More than 20 years in major military-industrial companies: with Raytheon managed development of the engineering test and development plan, directed the writing of radar system report for the PATRIOT missile, and performed technology marketing; with Vitro Labs managed a 5-person team analyzing Apollo Ships instrumentation data; and as a Manager with Boeing worked in program management on a US Air Force/Saudi Arabian customer program. J.W. has a BSEE from the Virginia Military Institute and holds a Uniform Investment Advisor Series 65 License.  He served in the U.S. Air Force, as 1st Lieutenant, Ground Electronics Officer, and U.S. Air Defense System and long-range radar for the FAA.

S.K. is a Software Test Analyst with 7 years of experience working for global technology firms, where she led testing, requirements analysis. and QA on key client accounts including Pfizer and Bank of America.  She has expertise in test planning, design and execution; user support and training, UX, UI, usability and accessibility testing; smoke, functional, regression, end-to-end, and acceptance testing; and defect tracking and analysis. She is currently working on a short-term project to help a school convert from a manual operations system to Salesforce by conducting user testing and evaluation on the newly configured system. While on career break, she has also kept her skills sharp by serving as a Tester for a trivia game mobile application and as a mentor and trainer of junior testers at her former employer.  From 2013-2014, she was Test Analyst for quTIP.com, a global firm specializing in healthcare solutions and mobile applications. She worked in an agile environment with project managers on all test phases for the company’s largest account with Pfizer Pharmaceutical. From 2008-2013, she worked as QC Lead for NTPSoftware, a U.S-based firm specializing in data storage solutions and data management. She worked in a 100% remote environment with a U.S. team on the Bank of America account. She is Proficient in test management tools (TFS, JIRA, Testlog); databases (MS SQL Server, MS Access); and agile, waterfall, and scrum methodologies.

M.P is a seasoned grants management, proposal management, and project management professional with 20+ years of experience leading teams on global health initiatives. Since 2012, she has been an independent global public health consultant. From 2011-2012, she worked for The World Bank, where she supported the implementation of a social protection program in Haiti and helped design a $15M maternal and child health and capacity building program. From 2007-2011, she worked for the Adventist Development and Relief Agency, where she was promoted to Bureau Chief of the New Business Development Bureau. She oversaw annual pursuits of over $300M in federal and international grant funding and proposal development efforts. Her work led to a 20% increased win rate and the identification of best practices and improved management systems. M.P. has an MPH from Loma Linda University School of Public Health and a BS in Business Administration from Southern Adventist University. She is certified in nonprofit board governance and coaching.

Physicist with 15+ years of research background in industry and academia with experience in nonlinear optics, optical and photoacoustic characterization and basic science research on nanofabrication and characterization. For the past 5 years, M.H. has worked as a postdoctoral associate in an academic research lab where she worked with a team of interdisciplinary members and mentored and supervised graduate and undergraduate students and delivered several publications and international conferences. From 2004-2010, M.H. worked for research institute of petroleum industry of Iran in nanotechnology research center where working in a deadline-oriented environment, she held responsibility for large segments of multidisciplinary team projects and enhanced her laboratory proficiency as well as quantitative skills through analysis of research data. M.H. has a Ph.D. in Physics during which she investigated synthesis and nonlinear optical properties of lead chalcogenide nanoparticles. Also, M.H. holds a Master’s degree with her thesis focused on fabrication and investigation of electrical properties of metal thin films.

Accomplished, seasoned, high-level scientific professional.  M.C has been a Principal, Sr. Lecturer, Professor and Faculty Consultant on NSF and other grants, nationally and internationally, in the areas of chemical, environmental and materials science, engineering.  She held the positions of Sr. Laboratory Chemist and Safety Officer, Pilot Plant Chemist, Manufacturing Engineer and Sr. Trainer-Communications Manager for chemical, pharmaceutical and biological companies.  M.C. has worked at all levels of government-city, state and federal.  She is a former Consultant to the State Commissioner of Education; was selected for a U.S. EPA appointment to lead a state center; became the Project Engineer on the first resource recovery facility in the nation; managed public health projects for the city, received a commendation for industrial training excellence from the late Senator Ted Kennedy and has garnered national and international teaching awards.  M.C. has undergraduate and graduate degrees and two advanced certificates from six colleges and universities including Cornell, the University of Pennsylvania and MIT.

Software Engineer with over 13 years of telecommunications and consulting experience. She excelled at a large technical consulting firm in Cambridge for five years as a Technical and Business Consultant and Team leader for projects including telecom, GPS, wireless, fiber optics, and primary and secondary market research, and also managed presentations for international clients in Japan and South America. Recently she completed Amazon Web Service (AWS) training for Cloud Practioner and Security. Her prior work includes being a member of the technical staff for Bell Communications Research where she worked on business broadband telecom projects and was responsible for technical market research and industry analysis. She also worked as a Pre-sales Engineer for a videoconferencing start up and as Senior Systems Engineer at Venca Technologies (medical software product). She has a BS in Electrical Engineering from Stanford and a Master of Engineering in Electrical Engineering from Cornell. She is fluent in French and conversational in Spanish.

Software engineer with 11+ years’ experience in software development lifecycle management and 2+ years’ experience in technical training development and delivery in large system environments. From 2009-16 J.M. worked with Aetna’s application delivery teams on more than 20 projects focused on business expansion, data extraction and integration for primary healthcare clients. Her work in project estimation, planning, reporting, and timeline management helped meet on-time delivery and accuracy goals for more than six diverse project platforms, resulting in low-defect and defect-free deliveries, as well as peer and management accolades. From 2006-09 J.M. was a senior technical trainer for Coventry Healthcare Systems, successfully integrating the IDX (acquired) application and language training program of more than 25 classes resulting in a $1MM cost savings over a two-year timeframe. In addition, she was a key contributor for 10 new application and business process courses and managed scheduling and future expansion data. In her prior role as Application Programmer Analyst for Coventry, J.M. managed project workflow for the dedicated client services team, resolving production support issues and developing custom client program functionality. J.M. started her career as office and business manager for Timbernest, a college and small dwelling custom loft manufacturer, where she helped optimize inventory, production and online order fulfillment for more than 3000 units annually and collaborated on new product design which resulted in a 10% increase in year over year sales. She has a BS in Computer Science from the University of Vermont and is fluent in Caché Object Script, Visual Basic, .NET, C++, C#, SQL, MS Office, and Visio.

Technical Project Manager with 15+ years of program management experience successfully implementing software and component product solutions for private, non-profit and government programs, including 10+ years of experience as a technical lead and senior engineer. She effectively collaborates and communicates with all levels of stakeholders; is organized and detail-oriented with advanced time management and analytical skills and was nominated for Strategic Leadership Programs at two employers. Currently, she is leading a $2M Agile software development project managing and executing comprehensive project plans and is the designated liaison between sponsors, staff, subcontractors and end users. For the prior three years, she directed the day-to-day operations and business development activities of a group procurement business with $10M annual sales and executed the mobilization project plan for the product line relaunch. From 2006-2013 she worked as an independent contractor, collaborating with small to medium-sized businesses on identifying and implementing strategic web solutions. From 1998-2005 she managed integrated circuit product lines overseeing both operations and new business development and launching new products on time, on budget. From 1990-1997 she was a senior engineer working on defense-related projects. She has strong proficiency in many commonly used business and communication tools such as MS Excel (advanced), MS Project, Salesforce.com, Tableau, WordPress, PHP/HTML5/CSS. She has an M.S. from Northwestern University and a B.S. from M.I.T., both in materials engineering.

M.O. has 18+ years of experience in market data support for hedge funds and is eager to pursue a broader technology role. She is currently an independent consultant providing services to small investment firms. From 1999-2016, she helped support the delivery and maintenance of market data to financial professionals and IT staff on various trading floors. Prior to owning her own consulting business, she was a Client Trainer for Reuters America, where she was responsible for training clients in data usage at large and small firms. She started her career as a documentation and technical proposal specialist with Reuters. She is skilled at troubleshooting, problem-solving, researching, and facilitating communication between technical and non-technical professionals.  She is proficient in MS Office, expert level in MS Excel and proficient in SQL. She has an MS and BE in Engineering as well as an AB in Engineering Sciences, all from Dartmouth College. Available 30-35 hrs/wk

A.R. has worked in the Software Quality Assurance field for 18+ years with experience in all phases of the testing lifecycle including requirements gathering, project planning, test strategy/test-plan development, defect tracking/research, and implementation/support. He has a proven track record of being detail oriented, a strong communicator, and a collaborative team player who can also work well independently. In each software testing engagement, A.R. has managed his day to day testing tasks by assuring high level of error-free results for time-sensitive projects. His testing abilities cover web-based, mobile apps, UI, UX and client server environments. He has a Bachelor of Science in Business Administration from Northeastern University. Available up to 40 hrs/wk.

A.P. is an engineer and project manager with experience in the telecommunications industry. She has worked mostly for engineering consulting firms with large telecom companies as clients. Her expertise is in Radio Frequency Design and Optimization, Microwave Engineering and Planning, Frequency Planning, Network Traffic Data and Capacity Analysis in different wireless technologies and U.S. markets and abroad. She has managed teams of 5-20 engineers, monitoring project timelines and tracking deliverables. In 2015, A.P. was an RF Engineer (independent contractor) on a 10-month project for TeleWorld Solutions. She completed radio engineering evaluations for system planning and site acquisition for Cox and CableVision Wi-Fi networks. She also performed test drive analysis to monitor network performance for the top 12 Sprint markets. Prior to taking a career break, A.P. held Senior RF Engineer roles at T.W.C. International (2000-2002) and LCC International (1995-1999). A.P. is proficient in MS Office, PLANET, TEMS, MapInfo, Google Earth and knowledgeable in Microsoft Windows, Atoll, iBwave, DOS and UNIX. She has a Bachelors in Electronics and Communications Engineering from the University of Santo Tomas, Philippines.

D.C. has 15+ years of experience as a Software Quality Engineer creating, maintaining, and executing tests to provide customers with quality software and has experience working in both small and large teams. Her most recent position was working for a large government contractor as the sole Software Quality Engineer on her team, responsible for all aspects of the quality life cycle for multiple products simultaneously. Prior to this position, from 2004-2007, she worked for Coventry Health Care under the Quality Manager for 4 web-based applications and 2 client-server applications simultaneously. She has also tested EDI systems and created test automation using both C# and AutoIt. She has used, and even customized, different defect/incident tracking tools throughout her career. She is comfortable using test management systems, SQL, and versioning systems. She has a BS in Systems Engineering from Case Western Reserve University and obtained certifications through the American Society for Quality.

T.O. brings over 16 years of experience in IT project management and the design and implementation of technology solutions for financial and government clients. He served as a Project Manager and Director of Strategy Consulting for Experian Decision Analytics for 12 years, where he led the development and deployment of technical engagements for clients including JP Morgan Chase, American Express, Bank of America, Orange Communications, and others. T.O. helped design new functionality and develop the product roadmap for production software. Additionally, he was responsible for implementing those solutions in large-scale production environments, working directly with clients to insure successful deployment. Among the systems T.O. designed and helped implement include land reporting and delineation software for a government client and optimization decisioning software for a large number of financial and telecommunication industry clients. He has led design implementation project teams of varying sizes, applying extensive project management techniques. He holds a BA in Psychology and Philosophy from New Mexico State University and an MBA from the American Graduate School of International Management.

K.B. has over 12 years of management and business operations experience in the IT industry for small and large companies, with noteworthy skills in business process improvement and transformational management. For the last 10 years she has been the Director of Business Operations for JBP Enterprises, LLC (a parent company to multiple businesses), overseeing business operations and compliance. Prior to running a business, she served as IT Service Delivery Manager for Corporate Executive Board, where she excelled as a change management coordinator, led root-cause analysis meetings to identify trends, managed firm-wide IT communications, and directed vendor relationships and hardware procurement. In her role as an IT Help Desk Analyst at PTC, an engineering software company, she was part of a 5-person team supporting 5K+ users worldwide and  executed a massive software migration for 2,500+ users, performed level I and II break-fix installations, and managed account administration for 5K+ users internationally. She is advanced in troubleshooting Windows 7,8, utilizing VPN, Citrix, remote server applications, proficient in MS Office, OneDrive, iPhone, and familiar with Mac OS and applications.

I.R. has 14 years of software industry experience, serving as a software engineer at small to large companies, including Boeing and Textron Systems. She has extensive experience in the full Software Development Life Cycle including software requirements specifications, software design, user interface design (UDI), development, test plan development, and testing and documentation. Her primary domain experience has been in geo-spatial data visualization and imagery analysis products for the defense industry. She has developed in various languages, including C++, C#, and Java. She has experience in software development as an individual contributor, and as part of a larger group. She has a MS in Computer Science from University of Maryland Baltimore County.

Zhen is an experienced software developer with expertise in SharePoint, including installation, configuration, upgrades, migration, debugging, custom pages and coding.  Prior to owning his own IT consulting firm, Zhen worked for the Financial Industry Regulatory Authority (FINRA) as a senior SharePoint consultant, leading 2 large SharePoint projects.  From 2004-2012, Zhen worked for 2 IT firms on contract to the Federal Railway Administration (FRA).  He served as a lead developer on 9 large, complex, full life cycle software development projects, including the development and subsequent upgrade of FRA’s SharePoint Portal System and development of its Secure Information Repository.  In these roles, he won an exemplary performance award and an AIRG project award.  Zhen has an MS in Information Systems from George Mason University.