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M.H. (Newton, MA)

  • Business Systems Analyst with 20+ years of experience in higher education, with a focus on technology implementation and maintenance to support student enrollment
  • Expertise in utilizing technology to improve/increase efficiencies and data accuracy in enrollment for a Boston College including academic business transition from paper-based to digital processes
  • Extensive experience in new software implementation and project management utilizing Embark (admissions application), FolderWave (admissions middleware), academic record management, and CRM platforms
  • Proficient in Google Suite, MS Office Suite, video conferencing platforms (Zoom, WebEx, GoTo Meeting) and Cognos BI
  • MA in History, MA in Higher Education Administration, and BA in History & Theater from Boston College

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