Executive administrative professional with 18+ years of experience in the financial/title insurance industries
Skilled in bookkeeping, AP/AR, invoicing, reconciliations, check deposits and printing, and customer service
15+ years of office management experience supporting VPs, managers, staff, and clients through administration, IT program support, customer service, supply management, and new staff training
10+ years of customer service experience in a call center setting with focused experience working on grievances and appeals
Proficient in MS Office Suite, QuickBooks, and MS Teams
BA in English from the University of Massachusetts, Boston