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A.S. (Norton, MA)
- Technical Writing professional with 20+ years of experience writing software, IT, and hardware guides in the healthcare, technology, and manufacturing industries
- Proficiency in creating user, hardware, and facilities requirements guides; strength in managing multiple projects of various sizes and complexities with cross-functional teams
- Developed the first single-source documentation for a multinational manufacturing company using Madcap Flare to improve customer access to user guides
- Additional experience in publishing as a freelance writer for New Jersey newspapers; served as Managing Editor for STC’s Boston Broadside professional newsletter
- Proficient in Flare, Adobe products, MS Office Suite, Slack, and WebEx
- MS in Technical and Professional Writing from Northeastern University; BA in English and Business from Marist College
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