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K.C. (Westboro, MA)

  • Sales and account management professional with 25+ years of experience in the telecom and data industry
  • Client Services Director for 7+ years at a telecom/data agent; managed multiple partner relationships and customers through all phases of account governance; skilled in RFQs, renewals, order processing, and escalation resolution
  • Project Manager of complex networks and services with various technical teams, engineering, and clients; led account and project calls to help customers with onboarding, training, service installations, and billing
  • Proficient in MS Office/Teams, SharePoint, Zoom, Salesforce, Constant Contact, various partner/proprietary inventory systems and portals
  • BS in Business Administration from Bryant University

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