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Z.H. (Dunstable, MA)

  • Experienced accounting and operations professional with 10+ years of expertise in business support services, specializing in assisting business owners with back-end operations
  • Proven track record of streamlining processes and offering comprehensive support in areas such as email management, client follow-up, presentations, payroll, employee onboarding, and light bookkeeping
  • Demonstrated success in delivering superior customer service and implementing payroll platforms with integrated employee management capabilities
  • Unique combination of operational knowledge and business ownership experience, ensuring a deep understanding of payroll from both functional and end-user perspectives
  • Completed intensive, 15-week Accounting for Small Business Certificate Program through Merrimack College in 2023, including training in general accounting principles, Excel, QuickBooks, and financial and managerial accounting
  • Secretarial Certification from Weymouth College England; Small Business Accounting Certificate from Merrimack College

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