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E.H. (Auburn, NH)

Administrative and event professional with 10 years of experience in the service and non-profit industries, and supporting a family business Operations and customer service professional marine industry business; expertise in operations, AP/AR, payroll, customer service and office administration As Director of Member Services for a regiona [...]

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  • Administrative and event professional with 10 years of experience in the service and non-profit industries, and supporting a family business
  • Operations and customer service professional marine industry business; expertise in operations, AP/AR, payroll, customer service and office administration
  • As Director of Member Services for a regional Chamber of Commerce managed events, oversaw marketing, assisted with member outreach, and financial sponsorships
  • Prior experience in executive administrative support with focus on special projects, event management, calendar management, meeting facilitation, file management, and record-keeping
  • Proficient in MS Office Suite, Google Suite, QuickBooks, and social media platforms
  • BA in Art History from Ithaca College
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J.G. (Lexington, MA)

Customer service and operations professional with 25+ years of experience in the nonprofit, healthcare, and wellness industries Expertise in patient advocacy, grievance resolution, and customer service in the hospital environment, works as a patient liaison to improve the hospital’s customer experience Additional focus in program management [...]

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Customer service and operations professional with 25+ years of experience in the nonprofit, healthcare, and wellness industries

Expertise in patient advocacy, grievance resolution, and customer service in the hospital environment, works as a patient liaison to improve the hospital’s customer experience

Additional focus in program management for a nonprofit including donor outreach, building strategic partnerships, fundraising, and budget management

Proficient in MS Office Suite, Google Suite, Meditech Expanse, Epic, Social Media, and video conferencing platforms

MA in Counseling Psychology from Lesley University, BFA in Film/Television from New York University

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M.L. (Boston, MA)

Attorney with +10 years of experience handling corporate, real estate, and business transactions for national and international commercial and residential real estate clients Expertise in contract legal work including negotiation as well as drafting and reviewing of contracts for sales, construction, marketing, professional services, and ven [...]

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  • Attorney with +10 years of experience handling corporate, real estate, and business transactions for national and international commercial and residential real estate clients
  • Expertise in contract legal work including negotiation as well as drafting and reviewing of contracts for sales, construction, marketing, professional services, and vendor agreements
  • Additional legal work in employment law focused on offer letters, severance agreements, non-competes and other agreements
  • 4+ years’ experience as a grant accountant for profit and nonprofit companies in the R&D industry
  • JD from Northeastern University, Member of the MA Bar, BA in Business Administration from the University of Massachusetts, Amherst
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L.A. (Southbridge, MA)

Administrative professional with 13+ years of experience supporting C-suite executives in the life sciences, technology, consulting and travel industries Expertise includes complex calendar management, travel planning, event coordination, expense reporting, and contract management Early experience includes an operational role in broadcast [...]

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  • Administrative professional with 13+ years of experience supporting C-suite executives in the life sciences, technology, consulting and travel industries
  • Expertise includes complex calendar management, travel planning, event coordination, expense reporting, and contract management
  • Early experience includes an operational role in broadcasting with a focus on grant administration, compliance, and administrative support
  • Proficient in MS Office Suite, Google Suite, SharePoint, Salesforce, Workday, and Concur
  • BA in Economics from Wellesley College
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K.M. (Boston, MA)

Sales and operations professional with 20 years of experience with focus on customer service in the travel, legal and retail industries Sales leader at luxury travel company creating custom high-end tours; expertise in account management, supporting the full sales cycle, and business development Early experience includes HR in the travel [...]

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  • Sales and operations professional with 20 years of experience with focus on customer service in the travel, legal and retail industries
  • Sales leader at luxury travel company creating custom high-end tours; expertise in account management, supporting the full sales cycle, and business development
  • Early experience includes HR in the travel insurance industry; implementing HR processes focused on recruiting, onboarding, training, performance management, and operational support
  • Advanced proficiency in MS Office Suite and Salesforce
  • BA in International Relations from the Richmond University in London, UK
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J.Z. (Manchester, NH)

Business professional with 20+ years of experience in purchasing and inventory management in the automotive and energy industries Expertise in account management (clients included Mobile and Chevron), sales and operations reporting, and inventory process improvements Project Manager for large-scale inventory reduction effort with cost-sav [...]

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  • Business professional with 20+ years of experience in purchasing and inventory management in the automotive and energy industries
  • Expertise in account management (clients included Mobile and Chevron), sales and operations reporting, and inventory process improvements
  • Project Manager for large-scale inventory reduction effort with cost-saving impact of $1.5m overstock reduction
  • Additional experience includes 5+ years of high-level volunteering for an international nonprofit; managing the website upgrade, planning conferences and events, and writing/editing communications for 800 members
  • Proficient in MS Office Suite, Google Suite, Constant Contact, and Zoom
  • BA in Business Administration from Southern New Hampshire University
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E.S. (Watertown, MA)

HR and administrative professional with 20+ years of experience in the retail, travel, and start-up industries HR Generalist duties span compliance, process administration, DEI initiatives, establishing Covid-19 protocols, training delivery, administering employee handbook, and onboarding Additional experience in office management includi [...]

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  • HR and administrative professional with 20+ years of experience in the retail, travel, and start-up industries
  • HR Generalist duties span compliance, process administration, DEI initiatives, establishing Covid-19 protocols, training delivery, administering employee handbook, and onboarding
  • Additional experience in office management including vendor management, executive support, bookkeeping and accounts payable
  • Proficient in MS Office Suite, Concur Travel Portal, Tallie Expense Reporting, PurelyHR, QuickBooks, and ADP
  • Certified HR Professional (CP) through SHRM
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D.R. (Haverhill, MA)

Senior level IT implementation and finance professional with 30+ years of experience in the financial services, waste management/alternative energy and hospitality industries Executive IT manager with a large Boston Real Estate Investment Trust company where he led the IT and risk management functions; project manager for the transformation [...]

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  • Senior level IT implementation and finance professional with 30+ years of experience in the financial services, waste management/alternative energy and hospitality industries
  • Executive IT manager with a large Boston Real Estate Investment Trust company where he led the IT and risk management functions; project manager for the transformation of property management and back-office systems from RealPage and PeopleSoft to Yardi
  • Additional expertise in accounting and investment management, development of IT strategic plans, disaster recovery, insurance coverage/broker selection, cybersecurity, and compliance
  • Proficient in Yardi, RealPage, PeopleSoft, Dynamo, BPC (SAP product), Ultimate Software HR/PR, Compliance 11, Concur, and MS Office Suite
  • MBA from University of New Hampshire; BS in Accounting from the University of Massachusetts, Lowell
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L.O. (Lexington, MA)

Accounting and operational finance professional with 10 years of experience in the financial services industry including roles with UBS, the Susquehanna Investment Group, and Arch Mineral Corporation Managed operations for a ten-person branch of a national brokerage firm providing sales support, staff training and management, and compliance [...]

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  • Accounting and operational finance professional with 10 years of experience in the financial services industry including roles with UBS, the Susquehanna Investment Group, and Arch Mineral Corporation
  • Managed operations for a ten-person branch of a national brokerage firm providing sales support, staff training and management, and compliance oversight
  • Early experience in equity derivative trading for a privately-owned financial firm,  assessing option values, analyzing trades and current market conditions for arbitrage opportunities, and maintaining long-term positions
  • Additional expertise in accounting, bookkeeping, and business analysis
  • Proficient in MS Office Suite, iWork Suite, and QuickBooks
  • MBA in Finance from Washington University and BA in Business from Virginia Polytechnic Institute
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K.J. (Boston, MA)

IT professional with 18+ years of experience helping small businesses, nonprofits and educational organizations identify and implement the best IT solutions for their organizations Co-owned an IT services firm that worked with other local and national Managed Service Providers (MSPs); managed a field & administrative staff of 22 employee [...]

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  • IT professional with 18+ years of experience helping small businesses, nonprofits and educational organizations identify and implement the best IT solutions for their organizations
  • Co-owned an IT services firm that worked with other local and national Managed Service Providers (MSPs); managed a field & administrative staff of 22 employees
  • Expertise in diagnosing IT issues, providing solutions and managing projects for IT upgrades and implementation, strategizing targeted IT plans, and managing day-to-day administration and client services
  • Proficient in MS Office, Outlook and Exchange, OneNote, Publisher, Google Suite, multiple SMB Cloud-based business applications, and Mac and PC environments
  • BA in Political Science from Northeastern University
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J.L. (Methuen, MA)

Project management and education professional with 14 years of experience in higher education Expertise in recruiting, training, budget preparation, presentations, and program management for student programs focused on career coaching and engagement As Program Manager for community college tutoring center recruited, trained, and managed l [...]

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  • Project management and education professional with 14 years of experience in higher education
  • Expertise in recruiting, training, budget preparation, presentations, and program management for student programs focused on career coaching and engagement
  • As Program Manager for community college tutoring center recruited, trained, and managed logistics for 20+ member staff, provided student support, and led outreach to 15K+ students across multiple campuses
  • Proficient in Google Suite, MS Office Suite, video conferencing platforms, Blackboard, and WordPress
  • MA in Education from Framingham State University; BA in English from Westfield State University
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A.D. (Quincy, MA)

HR professional with 10+ years of experience in employee relations, HR policy administration, health and safety programs, and training and development processes in various higher education environments Hands-on practitioner in areas of bias training, wellness programs, onboarding, change management, and creating/rolling out training programs [...]

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  • HR professional with 10+ years of experience in employee relations, HR policy administration, health and safety programs, and training and development processes in various higher education environments
  • Hands-on practitioner in areas of bias training, wellness programs, onboarding, change management, and creating/rolling out training programs; track record of streamlining programs to reduce turnover and increase productivity
  • Additional experience in benefits administration including leaves of absence, new hire enrollments, changes, retirement, and reporting
  • Proficient in Google Suite, MS Office Suite, Publisher, Qualtrics, ADP, UltiPro, KRONOS, Blackboard, SPSS, Adobe, Kahoot, and Survey Monkey
  • PhD in Higher Education from Seton Hall University; MA in Human Resource Management from Rutgers University; BA from Ramapo College of NJ
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