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K.B. (Wolcott, CT)

Insurance industry leader with 25+ years of experience spanning roles in claims operations, IT business consulting, project oversight, and strategy & process management Skilled in process improvement while maintaining customer engagement with expertise in centralizing support functions, reducing variations and expense, and improving staf [...]

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  • Insurance industry leader with 25+ years of experience spanning roles in claims operations, IT business consulting, project oversight, and strategy & process management
  • Skilled in process improvement while maintaining customer engagement with expertise in centralizing support functions, reducing variations and expense, and improving staff retention
  • Proficient in MS Office Suite, Outlook, SharePoint MS Office Teams, WebEx, and Skype
  • BA in Management and Business Administration from American Intercontinental University
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C.M. (Braintree, MA)

Communications and event management professional with 20+ years of experience working for both B2B and nonprofit organizations Expertise in developing and implementing strategic communication and marketing plans (both for internal and external stakeholders), content creation, and providing editorial oversight to drive corporate goals and emp [...]

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  • Communications and event management professional with 20+ years of experience working for both B2B and nonprofit organizations
  • Expertise in developing and implementing strategic communication and marketing plans (both for internal and external stakeholders), content creation, and providing editorial oversight to drive corporate goals and employee engagement specializing in DEI initiatives
  • 11 years of experience with Topco Associates (grocery retail cooperative) in event management, execution of large scale events up to $1M+ budget
  • Proficient in MS Office Suite, Salesforce, HubSpot, Constant Contact, CVent, and MSteams
  • BS in Recreation Administration from the University of New Hampshire; Certified Meeting Professional (CMP)
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M.M. (Hull, MA)

Public health professional with 20+ years of experience in design, implementation and marketing health promotion programs in nonprofit organizations Experience running complex systems in fast-paced, deadline driven environments and  developing community outreach programs to improve health and wellness outcomes across a range of demographics [...]

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  • Public health professional with 20+ years of experience in design, implementation and marketing health promotion programs in nonprofit organizations
  • Experience running complex systems in fast-paced, deadline driven environments and  developing community outreach programs to improve health and wellness outcomes across a range of demographics and ages
  • Additional experience managing of volunteer services at a nonprofit social service agency with focus on recruitment, screening and training; oversees the management of 300 volunteers
  • Proficient in MS Office Suite, Google Suite, and Salesforce
  • MS in Health Policy & Management from Harvard T.H. Chan School of Public Health; BA in Cultural Anthropology from the University of California, Berkeley
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K.R. (Lunenburg, MA)

Project Management and QA analysis & testing professional with 10+ years of experience in retail, high tech, health care and nonprofit industries Expertise in database testing and business analysis across multiple platforms and devices; 5+ years managing large-scale databases and programs ($1M - $25M/yr in revenue); acted as close liaiso [...]

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  • Project Management and QA analysis & testing professional with 10+ years of experience in retail, high tech, health care and nonprofit industries
  • Expertise in database testing and business analysis across multiple platforms and devices; 5+ years managing large-scale databases and programs ($1M – $25M/yr in revenue); acted as close liaison to engineering, product development, customer care and marketing
  • Independent consultant to several clients in the e-commerce, marketing services, recruitment, and travel industries where she provided operational support, as well as detailed internet research and report writing
  • Proficient in MS Office Suite, SharePoint, Google Suite, Visio, Tableau, SQL, Jira, Slack,  and Zoom
  • MBA from Simmons University; BA in Economics from the University of Massachusetts, Amherst
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P.D. (Lexington, MA)

HR professional with 13 years of global, diverse experiences in recruiting, HR program development, HRIS implementation, change management and employee culture in the technology and staffing industries Recruiting experience includes expertise in managing the end-to-end recruitment cycle and leading teams and their performance with European E [...]

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  • HR professional with 13 years of global, diverse experiences in recruiting, HR program development, HRIS implementation, change management and employee culture in the technology and staffing industries
  • Recruiting experience includes expertise in managing the end-to-end recruitment cycle and leading teams and their performance with European Executive search firm
  • Successfully managed the HR processes through growth and divestiture, insourcing and outsourcing of 300+ CRM teams
  • Proficient in proprietary ATS systems, LinkedIn Recruiter, social media, and MS Office Suite
  • MBA from Hong Kong University of Science and Technology; BA in Commerce from Delhi University
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K.R. (Belmont, MA)

Sales operations professional with 12+ years of experience managing remote team environments for a start-up SaaS technology company in the software surveillance industry Skilled in supporting technical sales, managing remote sales teams, training and development, onboarding and closely coordinating with sales to ensure customer success in pr [...]

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  • Sales operations professional with 12+ years of experience managing remote team environments for a start-up SaaS technology company in the software surveillance industry
  • Skilled in supporting technical sales, managing remote sales teams, training and development, onboarding and closely coordinating with sales to ensure customer success in product implementation
  • Early experience includes HR in the retail sector, implementing processes focused on recruiting, onboarding, training and performance management
  • Proficiency in Google Suite, MS Office Suite, Slack, Zoom, social media, Workday and ADP Payroll
  • MA in Mental Health Counseling from Regis College; BS in Early Childhood Education from Liberty University
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T.W. (Boston, MA)

Administrative professional with 8 years of experience providing executive-level support in the higher education and small business arenas Skilled in budgeting (including bookkeeping), human resources, staff management, calendar management, expense reporting, events, and special projects As Business Manager at Northeastern University mana [...]

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  • Administrative professional with 8 years of experience providing executive-level support in the higher education and small business arenas
  • Skilled in budgeting (including bookkeeping), human resources, staff management, calendar management, expense reporting, events, and special projects
  • As Business Manager at Northeastern University managed finances and 6 staff members, administered HR procedures, and planned all department events and faculty affairs; additional responsibilities included meeting coordination, calendar management, and expense reporting
  • Proficient in Google Suite, MS Office Suite, social media, QuickBooks, Adobe, DropBox, PeopleAdmin, SharePoint, Docusign, Banner, Concur, and Canva
  • BA in English from Northeastern University
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C.C. (Wellesley, MA)

Research and business analyst with 20+ years of experience in finance, strategy, project management in technology (IBM), financial services and nonprofit industries Experienced internal and external consultant providing deep business and financial analysis to stakeholders Partnered closely with senior management on financial and strategic [...]

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  • Research and business analyst with 20+ years of experience in finance, strategy, project management in technology (IBM), financial services and nonprofit industries
  • Experienced internal and external consultant providing deep business and financial analysis to stakeholders
  • Partnered closely with senior management on financial and strategic planning initiatives including M&A, financial reporting, five-year business plans, IT strategy, and software product development
  • Proficient in MS Office Suite (advanced Excel), familiar with financial management and research tools including Gartner, Forrester, IDC, Essbase, SPSS, and Oracle
  • MBA from Carnegie Mellon University; BS from Cornell University
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L.G. (Cambridge, MA)

Administrative professional with 18+ years of experience in supporting management in higher ed, financial services, government, property management, and nonprofit organizations Experienced ESL teacher (13 years) at several Boston colleges and private schools including Emerson College Administrative experience includes data management, sch [...]

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  • Administrative professional with 18+ years of experience in supporting management in higher ed, financial services, government, property management, and nonprofit organizations
  • Experienced ESL teacher (13 years) at several Boston colleges and private schools including Emerson College
  • Administrative experience includes data management, scheduling, reporting, research, project management, and purchasing
  • Proficient in MS Office Suite and Canvas
  • MFA in Creative Writing from the University of Southern Maine and BA from Harvard College in Social Studies
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M.P. (Beverly, MA)

HR professional with 11+ years of human resources & recruiting experience across a variety of industries (financial services, construction, technology) Expertise in the areas of employment, HR operations, recruiting/staffing, compensation, benefits, employee relations, performance management, and organizational development HR Generali [...]

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  • HR professional with 11+ years of human resources & recruiting experience across a variety of industries (financial services, construction, technology)
  • Expertise in the areas of employment, HR operations, recruiting/staffing, compensation, benefits, employee relations, performance management, and organizational development
  • HR Generalist and administrative experience spans data management, reporting metrics, budgeting, compensation analysis, training, benefits administration, and employee wellness
  • Proficient in Google Suite, MS Office Suite, and a variety of HRIS and payroll platforms (Oracle, SAP, ADP)
  • BS in Marketing from Merrimack College
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N.M. (Boston, MA)

Accounting professional with 6+ years of experience in bookkeeping and accounting in the health care and banking industries Roles have spanned cost-benefit analysis, budget analysis, cost and accrual accounting, forecasting, auditing, variance analysis and resolution Additional bookkeeping experience includes accounts payable/account rece [...]

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  • Accounting professional with 6+ years of experience in bookkeeping and accounting in the health care and banking industries
  • Roles have spanned cost-benefit analysis, budget analysis, cost and accrual accounting, forecasting, auditing, variance analysis and resolution
  • Additional bookkeeping experience includes accounts payable/account receivable, month-end close, reconciliations, and preparing journal entries
  • Proficient in QuickBooks, Sage (Intacct), Microsoft Dynamics GP (Great Plain), Salesforce, and Concur
  • BS in Finance and Accounting from Northeastern University
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M.S. (Watertown, MA)

Business leader with 15+ years of experience in product management, sales, customer experience, and operations in the educational tours industry (EF Educational Tours) Demonstrated history of executing strategic initiatives that require cross-functional collaboration, scaling processes for growth while maintaining an exceptional customer exp [...]

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  • Business leader with 15+ years of experience in product management, sales, customer experience, and operations in the educational tours industry (EF Educational Tours)
  • Demonstrated history of executing strategic initiatives that require cross-functional collaboration, scaling processes for growth while maintaining an exceptional customer experience
  • Spearheaded redesign of operational processes for 200+ employees improving year-over-year NPS scores and 5-star customer ratings
  • Successfully launched a new product within the educational tours industry, directed product marketing/branding, pricing, customer experience, and sales enablement strategies
  • Proficient in MS Office Suite, Google Suite, Power BI, Tableau, CRMs, Microsoft Teams, Slack, and Zoom
  • MBA from Suffolk University and BA in Business Administration & Management from Robert Morris University
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