Over 25-years of experience in program management, event planning, recruitment, evaluation and career advising for federal government, non-profits and academia. Seeking to transition to an administrative role.

Researched and networked opportunities in STEM to create a diverse workforce. Recruited and referred candidates to potential employers, admissions staff and recruiters based on employer needs

Skilled in initiating and executing complex administrative and management projects .

Investigated outcome data of participants over a 15-year time span. Surveyed and analyzed programs ranging in size from 25-1000 participants

Conducted, arranged, and managed virtual meetings with up to 100 participants using Zoom or simlar technologies. .

Proficient in MS Office Suites, LinkedIn, Facebook,  and Twitter.

20 years of diverse professional experience that includes administration, customer service, non-profit development, health and wellness management, and international diplomacy.

Recently returning to U.S. after serving as an international US diplomat (2019-2022).

VP of Development and Fundraising (2016-2019) for private primary institution. Strategized and guided initiatives to increase community financial support. Converted fundraising campaigns from paper to user-friendly, digital platforms resulting in more successful campaigns.

15 years of experience in health and wellness management. Successfully pivoted to remote platforms during pandemic to continue serving clients. Developed a user-friendly workout app to make programs more widely accessible.

Experience in sales and marketing, working for credit card processor, merchant acquirer, and bank credit card issuer providing payment processing, merchant and related payment services to financial institutions in the United States, Eurrope, Canada, Mexico, and Puerto Rico.

BA in English from Columbus State University.

As a contract technical writer for seven years, produced software documentation and training materials from initiation to completion. Published and created standards for online training using MiS Word, PowerPoint, MS Teams, and SharePoint. Interviewed and gathered data from Subject Matter Experts. Completed needs assessments and curated knowledge databases.

Proficient in Articulate Storyline, Vyond, Agile, SDLC, and SaaS, MS Teams, and Learning Management Systems.

MA in Teaching from National-Louis University; Certificate, Engineering Management from George Washington University; MA, Global Marketing from George Mason University; BA in Journalism from Temple University.

Communications and publications professional with 30+ years of federal government experience in customer outreach, writing/editing, and web content management/presentation. Excellent organizational skills, detail-oriented, and accountable.

Communications Officer for large cadre of deployed intelligence officers (2009-present). Identifies content and independently drafts articles and edits submissions from stakeholders. Collaborates with graphic artists to develop visual aids for storytelling.

As Communication Officer, addressed gaps in previous communications efforts and formulated new outreach strategy which includes two monthly newsletters, timely and relevant ad hoc messaging, and user-friendly website. Received multiple recognitions for exceptional performance.

Production Manager of The World Factbook, CIA’s premier unclassified reference publication. Promoted several times with increasing responsibilities for managing daily workflow, coordinating data acquisition, researching/writing country entries, and providing in-depth substantive reviews and editorial oversight for both digital and print versions.

Developed and managed a homeschool high school academic program; vetted and hired teachers, reviewed curriculum, coordinated class schedules, recruited students; served as volunteer for youth programs.

Proficient in MS Office Suite, Adobe Creative Cloud, WordPress, and social media and video conferencing platforms

BA Government and Politics, University of Maryland, College Park.

Director of Instructional Design and E-learning at the National Association of Home Builders (NAHB) for 10 years,. Worked with diverse set of stakeholders to create and revise 50 in-person and online educational courses for 13 designation programs

While at NAHB, created and implemented first e-learning plan; co-led the development of the first standardized educational webinar process and pricing model; co-led the procurement and implementation process for NAHB’s first LMS; and worked with internal and external teams to develop NAHB’s first on-line course and other hybrid learning models.

10 years of experience in progressively responsible program management roles at The National Center for Missing & Exploited Children (NCMEC). Served as first Project Manager for newly developed international affiliate where she directed their World-Wide Campaign against International Child Abduction and helped expand global partnerships

Proficient in MS Office Suite, Google Suite, Adobe Acrobat Pro DC and videoconferencing platforms including Zoom, Microsoft Teams, and Google Meet.

M.S. in Justice, Law and Society from American University; B.A. in International Relations from the University of Southern California; and PMP-Certification from PMI.